Scammer save your money
Avoid it, scammer don’t waste your time and money. I ordered Barber chair and backwash unit. They didn’t get back to me after I paid them £1500,now Police get involved and solicitor.
Salon Style is an Australian-based online retailer specializing in professional haircare products. The company offers a wide range of items, including shampoos, conditioners, leave-in treatments, and styling products from well-known brands such as Milk_Shake, KMS, and Matrix Biolage. With a focus on quality and effectiveness, Salon Style caters to consumers looking for high-performance haircare solutions, suitable for various hair types and needs. Targeting both individual customers and professionals in the beauty industry, Salon Style provides convenient online shopping with flat-rate shipping across Australia. The platform is designed to make high-quality haircare accessible, with promotional offers and curated product selections to enhance the shopping experience. By prioritizing customer satisfaction and offering professional-grade products, Salon Style aims to meet the demands of haircare enthusiasts and industry professionals alike.
Salon Style receives overwhelmingly negative feedback from consumers, with many expressing frustration over poor service and communication. While some reviewers appreciate the great range of products at affordable prices, this positive sentiment is overshadowed by complaints about unfulfilled orders and lack of response from the company.
Numerous customers report having paid significant amounts, such as £1500, only to receive no updates or incorrect items, leading to claims of being scammed. The absence of effective customer support, including ignored emails and no contact number, further exacerbates the dissatisfaction. Despite a few mentions of reasonable shipping times in the past, the current sentiment reflects a significant decline in service quality. Overall, the majority of reviews indicate a strong sentiment of disappointment and distrust towards Salon Style.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 18 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 1.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | 1.0 | 2 |
| Aug 25 | — | 0 |
| Sep 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 18 most recent reviews.
“I was supplied with the wrong product in my order”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cosmetics & Makeup.
| Company | Overall | Legit | Delivery | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.8 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 3.0 out of 5 (fair) | 1.7 out of 5 (poor) | — | 18 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | +2% | 88 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | — | — | +3% | 87 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | −2% | 1,000 |
Bottom line: Salon Style is #5 of 5 on overall rating in this group. On quality, Pampa scores higher (4.8 vs 1.7).
18 reviews of Salon Style. Filter by what matters to you.
Over a year ago
Avoid it, scammer don’t waste your time and money. I ordered Barber chair and backwash unit. They didn’t get back to me after I paid them £1500,now Police get involved and solicitor.
Over a year ago
Quality of communication and resolution poor. products and pricing good.
Over a year ago
Very poor service - so far a week and half after placing and paying for order. No communication from the company. No shipping details or expected del. date forwarded.
Over a year ago
I suspect this company nolonger exists I have placed an order and there is absolutely no communication after several emails.No wonder their prices appear so good they just take your money and that's i... See more
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Avoid it, scammer don’t waste your time and money. I ordered Barber chair and backwash unit. They didn’t get back to me after I paid them £1500,now Police get involved and solicitor.
Very poor service - so far a week and half after placing and paying for order. No communication from the company. No shipping details or expected del. date forwarded.
I suspect this company nolonger exists I have placed an order and there is absolutely no communication after several emails.No wonder their prices appear so good they just take your money and that's it. Disgraceful.
Quality of communication and resolution poor. products and pricing good.
I was supplied with the wrong product in my order. All my emails have gone ignored. I’ll be contacting Consumer Protection.
I ordered from salon style starting in 2018 and I ordered regularly due to their shipping policy "Dispatch Times: Same day dispatch for orders placed before 3:30pm AEST." And my order would always arrive in a couple days. Now? Don't bother. It took 7 days for my order to change from Confirmed to Shipped and so far it's taken another 7 days to be delivered. I ordered on the 31st May... In the last year or so Salon Style have obviously been bought out by some bigger company and now they don't give a damn about their customers. Im ordering from Oz Hair and Beauty instead. U lost a 6+ year customer.
I was sent the wrong product- not what I othered. I have sent 4 emails requesting a free post address and have not had an answer. This company does not have a contact phone number.
I ordered goods on 25/11/23 and the order is still not fulfilled. Have emailed Salon Style several times and there is no response. Have taken my money and have not delivered anything. It’s a scam. BEWARE
great range of products at affordable prices ,reasonable shipping times
great range of products at affordable prices ,reasonable shipping times
Avoid it, scammer don’t waste your time and money. I ordered Barber chair and backwash unit. They didn’t get back to me after I paid them £1500,now Police get involved and solicitor.
I was supplied with the wrong product in my order. All my emails have gone ignored. I’ll be contacting Consumer Protection.
Very poor service - so far a week and half after placing and paying for order. No communication from the company. No shipping details or expected del. date forwarded.
I ordered from salon style starting in 2018 and I ordered regularly due to their shipping policy "Dispatch Times: Same day dispatch for orders placed before 3:30pm AEST." And my order would always arrive in a couple days. Now? Don't bother. It took 7 days for my order to change from Confirmed to Shipped and so far it's taken another 7 days to be delivered. I ordered on the 31st May... In the last year or so Salon Style have obviously been bought out by some bigger company and now they don't give a damn about their customers. Im ordering from Oz Hair and Beauty instead. U lost a 6+ year customer.
I suspect this company nolonger exists I have placed an order and there is absolutely no communication after several emails.No wonder their prices appear so good they just take your money and that's it. Disgraceful.
I was sent the wrong product- not what I othered. I have sent 4 emails requesting a free post address and have not had an answer. This company does not have a contact phone number.
I ordered goods on 25/11/23 and the order is still not fulfilled. Have emailed Salon Style several times and there is no response. Have taken my money and have not delivered anything. It’s a scam. BEWARE
Salon Style is an Australian-based online retailer specializing in professional haircare products. The company offers a wide range of items, including shampoos, conditioners, leave-in treatments, and styling products from well-known brands such as Milk_Shake, KMS, and Matrix Biolage. With a focus on quality and effectiveness, Salon Style caters to consumers looking for high-performance haircare solutions, suitable for various hair types and needs. Targeting both individual customers and professionals in the beauty industry, Salon Style provides convenient online shopping with flat-rate shipping across Australia. The platform is designed to make high-quality haircare accessible, with promotional offers and curated product selections to enhance the shopping experience. By prioritizing customer satisfaction and offering professional-grade products, Salon Style aims to meet the demands of haircare enthusiasts and industry professionals alike.
This profile hasn't been claimed by the business owner.