Really bad experience May 2021
Really bad experience May 2021, the class instructor Kitty was rude, bossy, hypocritical, she clearly made the trainees nervous, my trainee, a really lovely lady, who was retraining after the pandemic has made her redundant was exceptionally nice and clearly wanted to do a good job, but was clearly nervous of instructor, who at one point put her arms over the trainee from behind to demonstrate something and when asking if that was ok to do it, after having started, clearly put the trainee in an awkward position, instructor also kept getting the trainees names mixed up. Very unpleasant unprofessional experience. Tried to raise a complaint about her behaviour at the salon, never got a response.




