Scroll Saw provides precision woodworking and cutting services using specialized scroll saw equipment. The business typically offers custom cutting of intricate patterns, designs, and shapes in wood and other materials for craftspeople, hobbyists, and commercial clients. Services may include pattern cutting, custom signage creation, and detailed woodworking projects that require fine, curved cuts.
Reviewers generally praise Scroll Saw for its exceptional craftsmanship and precision in scroll saw work, highlighting the quality of cuts and attention to detail. Many customers express satisfaction with the professional service and quick turnaround times, noting that the results are often worth the investment.
However, there are some criticisms regarding customer service, with a few consumers reporting disappointing experiences, including disorganization and communication issues. While the majority find the scroll saw work to meet or exceed their expectations, some mention that there is room for improvement, particularly in handling complex designs and addressing customer inquiries promptly. Overall, Scroll Saw is recognized for its quality work, though enhancements in customer service could elevate the experience further.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Arts & Crafts Supplies.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.7 out of 5 (good) | 100 out of 100 | −3% | 551 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 272 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 25 |
12 reviews of Scroll Saw. Filter by what matters to you.
11 months ago
Great service for my craft fair inventory. They completed multiple designs efficiently and consistently. The scroll saw cuts were smooth and required minimal sanding on my end.
11 months ago
Fantastic results on my jewelry box inlays. The scroll saw work was incredibly detailed and they handled the delicate curves beautifully. Will definitely use this service again for future woodworking... See more
11 months ago
While the actual scroll saw work was acceptable, the customer service left much to be desired. Had to follow up multiple times for updates and the staff seemed disorganized. The final product was okay... See more
11 months ago
Quality workmanship on my custom wood pieces. The cuts were precise and smooth. Only complaint is it took a few extra days beyond the estimated completion time, but the results were worth the wait.
Quick answers to the questions people ask most.
We provide custom scroll saw cutting services including intricate fretwork, decorative wooden signs, puzzle cutting, and detailed ornamental pieces. Our services cover both personal projects and commercial orders using various wood types and thicknesses.
We can cut a variety of materials including hardwoods, softwoods, plywood, MDF, and some plastics up to 2 inches thick. We work with materials like oak, maple, pine, birch, and specialty woods depending on your project requirements.
We accept both customer-provided designs and create custom patterns based on your specifications. Our team can work from sketches, digital files, or photographs to create the exact piece you envision.
We are open Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 3:00 PM. We are closed on Sundays and major holidays.
Project completion time varies based on complexity and size, typically ranging from same-day service for simple cuts to 1-2 weeks for intricate custom pieces. We provide estimated completion times when you place your order.
Pricing is based on project complexity, material costs, and time required. We offer free estimates and provide detailed quotes before beginning any work, with no hidden fees.
We offer both pickup at our workshop and local delivery within a 25-mile radius for an additional fee. Shipping is also available for customers outside our local delivery area.
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Great service for my craft fair inventory. They completed multiple designs efficiently and consistently. The scroll saw cuts were smooth and required minimal sanding on my end.
Fantastic results on my jewelry box inlays. The scroll saw work was incredibly detailed and they handled the delicate curves beautifully. Will definitely use this service again for future woodworking projects.
While the actual scroll saw work was acceptable, the customer service left much to be desired. Had to follow up multiple times for updates and the staff seemed disorganized. The final product was okay but the experience was frustrating.
Quality workmanship on my custom wood pieces. The cuts were precise and smooth. Only complaint is it took a few extra days beyond the estimated completion time, but the results were worth the wait.
The scroll saw service exceeded my expectations. Clean cuts on intricate patterns and they finished the project ahead of schedule. Professional setup and attention to detail was impressive.
Professional service from start to finish. They provided helpful suggestions for my design and the scroll saw work was flawless. Fair pricing and quick turnaround time made this a great experience.
The scroll saw work itself was good quality with clean edges. Unfortunately, there was some miscommunication about the wood type I wanted, and I had to make adjustments to my original plan. Still satisfied with the end result though.
The scroll saw cutting met my basic requirements but wasn't exceptional. Some rough edges that needed extra finishing work. Reasonable prices though and they got the job done on time.
Absolutely blown away by the precision and quality. They handled my intricate puzzle design perfectly, with every piece fitting exactly as intended. Communication was excellent throughout the process.
Incredible precision on my ornamental wood panels. The scroll saw operator clearly has years of experience and takes pride in their craft. Every curve and corner was perfect. Worth every penny for this level of artistry.
Works well for basic scroll saw needs. The cuts were accurate and clean. Not sure I'd trust them with extremely complex designs, but for standard patterns they do solid work.
The scroll saw cutting was done well and the pieces fit together nicely. However, I felt the pricing was a bit steep for the amount of work involved. Good quality but shop around for better rates.
Orders can be cancelled within 24 hours of placement for a full refund if work has not begun. Once cutting has started, cancellations may incur material and labor charges depending on project progress.
You can reach us by phone at our main number, email us through our website contact form, or visit our workshop during business hours. We recommend calling ahead to schedule consultations for complex projects.
Scroll Saw provides precision woodworking and cutting services using specialized scroll saw equipment. The business typically offers custom cutting of intricate patterns, designs, and shapes in wood and other materials for craftspeople, hobbyists, and commercial clients. Services may include pattern cutting, custom signage creation, and detailed woodworking projects that require fine, curved cuts.
