See Tickets US is a prominent online ticketing platform that specializes in providing tickets for events across various categories, including concerts, festivals, theater productions, and sporting events. The company operates within the Events & Entertainment industry and serves a diverse customer base, ranging from individual event-goers to event organizers seeking reliable ticketing solutions. With an emphasis on user-friendly experiences, See Tickets US offers customers the ability to browse, purchase, and manage tickets for their favorite events seamlessly. The platform also provides event organizers with comprehensive tools for ticket sales, marketing, and data analytics, facilitating effective event management. By connecting consumers with a wide array of venues and performances, See Tickets US plays a critical role in enhancing the overall event experience for attendees and promoters alike.
Reviewers express significant dissatisfaction with See Tickets US, highlighting a range of issues primarily centered around ticket delivery, customer support, and refund policies. Many customers report never receiving their tickets, with one stating that they were unable to create an account to access purchased tickets, leading to accusations of the company being a scam.
Complaints about poor communication and a lack of assistance when disputes arise are prevalent, with several users frustrated by the inability to obtain refunds for canceled or rescheduled events. Additionally, consumers criticize the high fees associated with transactions and the overall management of fraudulent charges. Overall, the sentiment is overwhelmingly negative, with no positive experiences noted.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.0 | 7 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 2 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
“The customer support has been awful, and getting a refund has been an ongoing process”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.0 out of 5 (poor) | 50 out of 100 | — | 7 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1,002 |
Bottom line: See Tickets US is #5 of 5 on overall rating in this group.
7 reviews of See Tickets US. Filter by what matters to you.
Over a year ago
I bought tickets, and they never sent them to me. The customer support has been awful, and getting a refund has been an ongoing process. Definitely do not recommend! Buy from a different distributor f... See more
Over a year ago
change the date and location to 5 months later, but doesn't refund my ticket price, I'm not even gonna be in the same city by the new event time. What a shady company
Over a year ago
The worst company I have ever used. They are an absolute scam and their customer support is bullishit. Please save yourself your MONEY and TIME DO NOT use this company to buy tickets. Was on hold 3 ti... See more
Over a year ago
Bought tickets to a show a month and 3 days before the show during a presale. The venue was changed and I could no long make the show because of that and was denied a refund. Had I been notified that... See more
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I bought tickets, and they never sent them to me. The customer support has been awful, and getting a refund has been an ongoing process. Definitely do not recommend! Buy from a different distributor for better service and a company that will 100% send you the tickets after getting confirmation codes. etc.
change the date and location to 5 months later, but doesn't refund my ticket price, I'm not even gonna be in the same city by the new event time. What a shady company
The worst company I have ever used. They are an absolute scam and their customer support is bullishit. Please save yourself your MONEY and TIME DO NOT use this company to buy tickets. Was on hold 3 times for 20 minutes each and then was disconnected. Called a bunch of time during their normal business hours and kept getting disconnected before getting to talk to anyone. Absolute SCAM. Also reached out to them through email and after I FINALLY got a hold of someone they said my claim had been taken care of and closed it. It was not taken care of. Told me to call the insurance company because there was nothing they could do. The insurance company said that it had nothing to do with them and was all to do with SeeTickets. They AT LEAST transferred me back to SeeTickets, which SeeTickets never offered, and then had to wait on hold again for 20 minutes, when the wait time was only 4, to be told, again, that they could not do anything. And they continued to gaslight me until I finally hung up. PLEASE do not support a business that treats PAYING customers so shitty.
I purchased tickets via AXS for a show, then I get an email from See Tickets saying that I need to create an account to access tickets? Yet an Account cannot be created. What kind of scam is this?
Bought tickets to a show a month and 3 days before the show during a presale. The venue was changed and I could no long make the show because of that and was denied a refund. Had I been notified that the venue change was going on I could have adjusted plans and money to be able to make the show.
Awful company. Wrote in to dispute a fraudulent charge and was told they couldn’t assist. Additionally do not have any kind of refund policy to try to remove fraudulent transactions. Noticed from the charge that their service fee is like 25% too, which is some nonsense. Never purchase tickets through this company. Total scam.
See Tickets US is a prominent online ticketing platform that specializes in providing tickets for events across various categories, including concerts, festivals, theater productions, and sporting events. The company operates within the Events & Entertainment industry and serves a diverse customer base, ranging from individual event-goers to event organizers seeking reliable ticketing solutions. With an emphasis on user-friendly experiences, See Tickets US offers customers the ability to browse, purchase, and manage tickets for their favorite events seamlessly. The platform also provides event organizers with comprehensive tools for ticket sales, marketing, and data analytics, facilitating effective event management. By connecting consumers with a wide array of venues and performances, See Tickets US plays a critical role in enhancing the overall event experience for attendees and promoters alike.
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