See Tickets US is a prominent online ticketing platform that specializes in providing tickets for events across various categories, including concerts, festivals, theater productions, and sporting events. The company operates within the Events & Entertainment industry and serves a diverse customer base, ranging from individual event-goers to event organizers seeking reliable ticketing solutions. With an emphasis on user-friendly experiences, See Tickets US offers customers the ability to browse, purchase, and manage tickets for their favorite events seamlessly. The platform also provides event organizers with comprehensive tools for ticket sales, marketing, and data analytics, facilitating effective event management. By connecting consumers with a wide array of venues and performances, See Tickets US plays a critical role in enhancing the overall event experience for attendees and promoters alike.
Reviewers express significant dissatisfaction with See Tickets US, highlighting a range of issues primarily centered around ticket delivery, customer support, and refund policies. Many customers report never receiving their tickets, with one stating that they were unable to create an account to access purchased tickets, leading to accusations of the company being a scam.
Complaints about poor communication and a lack of assistance when disputes arise are prevalent, with several users frustrated by the inability to obtain refunds for canceled or rescheduled events. Additionally, consumers criticize the high fees associated with transactions and the overall management of fraudulent charges. Overall, the sentiment is overwhelmingly negative, with no positive experiences noted.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.0 | 7 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 2 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
“The customer support has been awful, and getting a refund has been an ongoing process”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.0 out of 5 (poor) | 50 out of 100 | — | 7 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1,002 |
Bottom line: See Tickets US is #5 of 5 on overall rating in this group.
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See Tickets US is a prominent online ticketing platform that specializes in providing tickets for events across various categories, including concerts, festivals, theater productions, and sporting events. The company operates within the Events & Entertainment industry and serves a diverse customer base, ranging from individual event-goers to event organizers seeking reliable ticketing solutions. With an emphasis on user-friendly experiences, See Tickets US offers customers the ability to browse, purchase, and manage tickets for their favorite events seamlessly. The platform also provides event organizers with comprehensive tools for ticket sales, marketing, and data analytics, facilitating effective event management. By connecting consumers with a wide array of venues and performances, See Tickets US plays a critical role in enhancing the overall event experience for attendees and promoters alike.
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