Simply Conveyancing is a specialized conveyancing firm operating in England and Wales, dedicated exclusively to residential property transactions. The company offers professional legal support for individuals buying or selling homes, guiding clients through the entire conveyancing process. Their team of experienced property lawyers is committed to providing reliable and efficient service, ensuring that clients have the necessary assistance at every stage of their transaction. Targeting homeowners and property buyers, Simply Conveyancing emphasizes customer satisfaction, as evidenced by positive independent reviews from clients who appreciate the firm’s thoroughness and professionalism. The company also supports its services through a user-friendly mobile app, facilitating communication and document management for a seamless experience.
Simply Conveyancing garners a predominantly positive reputation among its clients, with many praising the service for being efficient, professional, and responsive. Reviewers frequently highlight the smoothness of the conveyancing process, noting that staff members like Kerry and Mohammed Laher provide excellent communication and support throughout.
Customers appreciate the clarity of the dashboard and the promptness in addressing queries, which contributes to a reassuring experience. However, some negative feedback emerges regarding prolonged processes and perceived inexperience among certain staff, leading to significant stress for a few clients. Complaints about unexpected fees and a lack of comprehensive support during complex transactions also surface.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.2 | 65 |
| Sep 24 | 4.4 | 54 |
| Oct 24 | 4.6 | 79 |
| Nov 24 | 4.7 | 49 |
| Dec 24 | 4.8 | 50 |
| Jan 25 | 5.0 | 29 |
| Feb 25 | 4.6 | 45 |
| Mar 25 | 4.7 | 79 |
| Apr 25 | 4.6 | 39 |
| May 25 | 4.5 | 44 |
| Jun 25 | 4.4 | 34 |
| Jul 25 | 3.7 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very professional and friendly at the same time”
“Sometimes waiting almost a month for replies from the other side, this even had to be escalated due to non communication”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 67 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.2 out of 5 (fair) | 0% | 1,000 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.6 out of 5 (good) | +2% | 692 |
Bottom line: Simply Conveyancing is #2 of 5 on overall rating in this group. On value, Knights Professional Services scores higher (3.6 vs 3.2).
500 reviews of Simply Conveyancing. Filter by what matters to you.
Over a year ago
I found the experience with Simply Conveyancing to be simply comforting. The process was relatively smooth, there are always hiccups or unexpected questions from other parties, but SC really helped re... See more
Over a year ago
From start to finish simply conveyancing have been an excellent solicitors dealing with our property. Kerry has been amazing she is truely professional and always no issues in communication even when... See more
Over a year ago
Very poor experience. A very prolonged process of 7 months to complete, a lot of stress,loss of finance and the burden of almost 100 emails to reply to.Completed purchase a week ago but don’t have key... See more
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I found the experience with Simply Conveyancing to be simply comforting. The process was relatively smooth, there are always hiccups or unexpected questions from other parties, but SC really helped reduce the noise. They were always available, clear if someone else was covering and answered any questions / emails super fast.
From start to finish simply conveyancing have been an excellent solicitors dealing with our property. Kerry has been amazing she is truely professional and always no issues in communication even when there was holidays our case was always looked after by someone else until she was back and took it straight over again. Kerry had always been able to reassure and told it how it is. Thank you so much Kerry and your team in having looked after myself and Peter throughout this process. Many thanks Amber and Peter
Very poor experience. A very prolonged process of 7 months to complete, a lot of stress,loss of finance and the burden of almost 100 emails to reply to.Completed purchase a week ago but don’t have keys to enter the flat and indifferent reply from lawyer.Inexperienced staff,would not advise the service.
Available & helpful when I have questions and dashboard clear & concise.
Very professional and friendly at the same time. I was kept up to date throughout. I was selling the house on behalf of my sister, I have LPA for her and it was quite nerve racking but Julius especially and the rest of the team were great.
Ongoing communications and updates. Prompt response at all times. Friendly, helpful and polite.
Leanne Williams was great she dealt with the sale of our leasehold flat. I would give her 5 stars individually but this review is about Simply on the whole. We were recommended Simply Conveyancing by our estate agent and were informed the buyers were using them too, this did not speed up the process at all it still took 5 months to complete. Sometimes waiting almost a month for replies from the other side, this even had to be escalated due to non communication. Both us and the buyers contacted the estate agent individually to see what was going on. We then instructed Simply for a house purchase, unfortunately Leanne went on maternity leave and the service we received after that was terrible. 3 weeks had gone by and we hadn’t received the report of enquiries that had been answered by the sellers. No one contacted me to say who our new solicitor was I had to call and find out. We decided not to go ahead as the building survey showed the house was too much of a project. The women (Jane) who took over the case was not bothered in the slightest, she hadn’t looked at our file, she just wanted to close our case and get rid of us. I told her we had found a new build and wanted to stay with Simply to manage the transaction. She said she couldn’t help with that and we would need to pay set up fees again as it’s a new file! We had already paid them £700 up front. Gavin the manager was equally rude and never once apologised for the poor service we received. Very slow communication, quality of service is not consistent. Would not recommend.
❌This Could be you next❌ Deposit gone down the drain too 👎 ❌Very poor service very inexperienced staff I get the feeling that they are just office staff assistants, directed by licensed conveyors, it's always "processing and waiting for updates weeks on end, they took a long time (weeks) to tell me, I need to send some more paperwork and information, which clearly means they are not on top of things 8+ months still no purchase, I have had to cancel with them after 8 months, lose deposit and move on, several calls emails explaining things pointing them in the right direction, still nothing Even when you send documents they take ages and I truly mean weeks 3-4 weeks to come back and say no we need more documentation, hindering the purchase from both sides buyer and seller which I found out later after months of trusting them I would not recommend this to absolutely no one trying to purchase property, extremely poor customer experience and service, this could be you next months of wasted time, deposit £680 kissed goodbye money gone 8 months to check someone’s financial paperwork is a joke, shame on you, employees very inexperienced you can just tell by speaking to them on the phone, this is a call centre, not sure what to say or do next, I lost my dream home just like that shame on you, avoid at all cost, time wasters and never straight to the point❌
This is my third review (complaint) about Simply Conveyancing and yet I sit here with my mortgage EXTENSION expiry date tomorrow. This is after a 7 month purchase process and a further 45 day extension after we missed the first deadline. My lender sent Simply Conveyancing an email with final enquiries yesterday and 24 hours later, they are telling me they still haven’t received a response from my solicitor. My solicitor once more remains impossible to get ahold of with abysmal to non-existent communication. The lender was frank: They told me that I could potentially lose my flat based on the lack of response from my solicitor. The fact that I even have to call the LENDER every few hours for confirmation of whether or not my solicitor has sent them an email shows you how impossible it is to get communication from Simply Conveyancing. I am thoroughly thoroughly devastated and fast losing hope that I will be able to complete as a result If you value your time, your money and your peace of mind, I would recommend NOT using Simply Conveyancing and staying well clear of them. At times it has almost felt like they are working against me which is just about the worst thing you can feel as a buyer. If I can’t even trust my solicitor to send an email, what do I do? Whoever is reading this, please please PLEASE be forewarned.
Sam and the team were excellent and kept me informed on the status of my sale every step of the process. Questions and all requests were answered promptly on the same day with follow up calls received. I would highly recommend Simply Conveyancing and would certainly use them again without hesitation.
We are very impressed with Simply and their rapid response with the whole process in moving and communication.
Reassuring voice, no stress all the way.
I recently purchased a property with the assistance of Mohammed Laher at Simply Conveyancing and I couldn't be more pleased with the experience. Mohammed was excellent, professional, and friendly throughout the entire process. He always answered any questions I had with a phone call or email within a couple of hours, which was incredibly reassuring. From start to finish, the entire process was completed in just 12 weeks. Mohammed kept me updated throughout, ensuring that I was always informed about the progress. His dedication and efficiency made the whole experience smooth and stress-free
I was happy with the service provide by Simply Conveyancing during the purchase of my property in 2023 - however, now that I am selling it (2025), I have been made aware of a restriction on the title that I didn't explicitly consent to. There is an Anti-Fraud restriction on the title which my current conveyancer (not Simply) is charging £350 plus vat to "undertake enhanced due diligence and arrange its removal on completion". I did not ask for this and it wasn't on the original quote from Simply for the conveyancing fees. I approached my Simply conveyancer about this today and it was pointed out immediately that the information relating to the Anti-Fraud restriction was contained in the 12 page Property Report that was emailed to me. The rest of the report contained information relating to surveys (why they are important etc.), and explanations relating to the various aspects of the conveyancing process. I glanced over most of it as I am familiar with the process already. I didn't expect a hidden fee to be lurking within the 12 pages of text. This was not highlighted to me separately by my conveyancer. Also, as it is not mandatory, the conveyancer should not automatically add this to the title register. The correct approach would be for this to be pointed out to me and I should be asked to give my consent in writing for it to be added (not the other way around). Now I am stuck with a restriction that I did not want and a hefty bill to get it removed/dealt with. I want to warn others about this - please look at the Property Report thoroughly and look at the Fraud Restriction paragraph. I am not a Landlord nor am I absent from my property - this restriction was not necessary as I could have set up a property alert (if concerned about fraud) for £40. I am going to make an official complaint to Simply Conveyancing about the lack of transparency relating to this fee and the fact that it has already cost me £140 and now will cost me another £420. Transparency is critical when it comes to additional fees and costs should be made clear to the client, not just sneaked into the middle of a 12 page report. Also, if something is not mandatory, it should not be added to a Title by default.
I would not use anyone else. The communication was amazing - I already had a response within the day if not 10 minutes! I have had previous experiences with solicitors and after using simply I would not use anyone again. Can’t thank them enough and will be forever grateful. They made our house move stress free.
Alex and Holly from Simply Conveyancing were superb in managing both the sale and purchase of properties within a challenging chain. They represented us well and made the documentation process as straightforward as possible.
Terrible conveyancing firm with unskilled and unprofessional staff. We lost huge amount of money due to their negligence. Avoid!!!
Excellent Conveyancing Service I had a fantastic experience with simply Conveyancing throughout the entire process. The team was professional, efficient, and always kept me informed at every stage. They handled everything smoothly, answered all my questions promptly, and made what could have been a stressful process feel easy and straightforward. Highly recommended for anyone looking for reliable and friendly conveyancing services.
Simply Conveyancing is a specialized conveyancing firm operating in England and Wales, dedicated exclusively to residential property transactions. The company offers professional legal support for individuals buying or selling homes, guiding clients through the entire conveyancing process. Their team of experienced property lawyers is committed to providing reliable and efficient service, ensuring that clients have the necessary assistance at every stage of their transaction. Targeting homeowners and property buyers, Simply Conveyancing emphasizes customer satisfaction, as evidenced by positive independent reviews from clients who appreciate the firm’s thoroughness and professionalism. The company also supports its services through a user-friendly mobile app, facilitating communication and document management for a seamless experience.
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