No hassle buying or with the…
No hassle buying or with the installation of our charging point at home for our new electric vehicle Was kept updated with all the information regarding delivery and installation

Smarter Utility is a leading provider of solar energy solutions, battery storage systems, and electric vehicle (EV) charging installations in Scotland. The company specializes in the installation of solar photovoltaic (PV) panels and battery storage solutions designed to enhance energy efficiency and sustainability for both residential and commercial customers. With a focus on providing tailored energy solutions, Smarter Utility offers free home surveys to assess customer needs and design appropriate installations. Their services include domestic and commercial EV charger installations, making it easier for customers to transition to electric vehicles. By prioritizing quality and sustainability, Smarter Utility aims to empower customers to harness renewable energy and reduce their carbon footprint.
Smarter Utility generally receives high praise for its installation services, with many customers highlighting the punctuality and professionalism of the installers. Reviewers appreciate the efficient and tidy installation of Ohme chargers, often noting that the engineers are friendly and competent.
Positive feedback emphasizes the quick communication and smooth scheduling process, making the overall experience hassle-free. However, some consumers express frustration with poor communication from the company, particularly regarding the initial booking and coordination with Ohme. A few reviews mention issues with the app used for managing the chargers, indicating it can be annoying or confusing. Despite these criticisms, the majority of customers are satisfied with the service provided by Smarter Utility.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people · latest review Feb 2026.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 4.5 | 16 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | — | 0 |
| Dec 25 | — | 0 |
| Jan 26 | — | 0 |
| Feb 26 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Installer arrived on time, did the job with no fuss, answered all my questions”
“Ohme then contracted out the installation of the charger to the company Smarter Utility”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 5.0 out of 5 (good) | — | 60 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 696 |
Bottom line: Smarter Utility is #3 of 5 on overall rating in this group. On service, Wessex Water scores higher (4.8 vs 4.4).
60 reviews of Smarter Utility. Filter by what matters to you.
No hassle buying or with the installation of our charging point at home for our new electric vehicle Was kept updated with all the information regarding delivery and installation
Well lead through the process of arranging installation which helped things run smoothly on the day. Engineer who carried out the installation was professional and efficient.
I got an electric charger installed at my home, the project was extremely well coordinated, I was kept updated as and when required. Anything I was asked to do was laid out in such a way that was even easy for me to understand. The day of the installation, the electrician made himself known, gave me an overview of what work he was doing, everything was installed professionally, there was no mess and the work was neatly done, great job.
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Engineer came when stated, charger installed where we wanted and pleasant workman.
Excellent service from Smarter Utility when they installed our EV Charger. Arrived when they said they would, work was carried out in a timely manner and everything was left tidy after they were finished. Technician that came to install was friendly and took time to explain how to use.
The installation was carried out very professionally and the installer was polite and courteous. I was very happy with everything entailed in the installation process.
Very helpful installer came to fit. Very competant and did a great job.
Clean efficient service with minimum disruption to the home
I can only say that in my case the person who installed my charger was efficient and worked with me to adhere to the landlords rules and regulations, the installer certainly listened to my suggestions for keeping cables hidden within the building. There was only one thing I was not happy with, that he had to cut 2 holes in the interior for the cable to come down the cavity and one hole was not finished off at all well, he said he did not have any plaster to finish off, although I said it was O.K I was disappointed because I had to finish it off myself, still overall I was quite happy with the installation
I didn't see what the EV charger was going to look like and was not very happy with the look of it after it was installed. If I had seen how messy to was going to be I would have reconsidered, type or location. The installer left quit a bit of mess after the install which I was left to tidy up
Good product, good installation, easy use.
every thing went well from start to finish
During installation a cable was nicked. The Installers said the appropriate part would ordered. My only contact with them said the part had been ordered. Weeks later nothing has been seen or heard from them! I think the installation was in May this year.
The engineer who came to install was great. The company 'Smarter Utility' were terrible. We had to wait a really long time to get an appointment, this was then cancelled at short notice and rescheduled for 6 weeks later. The engineer who came out installed the wrong charger as his job sheet was wrong. He said they would come back and replace it asap. When I phoned the company to get a date for a replacement, they would only offer one in 6 weeks, and we're generally quite rude and unprofessional.
Good service, engineer arrived when he said he would and charger was fitted with no issues. Good, tidy job and engineer was very knowledgeable.
Smarter Utility is a leading provider of solar energy solutions, battery storage systems, and electric vehicle (EV) charging installations in Scotland. The company specializes in the installation of solar photovoltaic (PV) panels and battery storage solutions designed to enhance energy efficiency and sustainability for both residential and commercial customers. With a focus on providing tailored energy solutions, Smarter Utility offers free home surveys to assess customer needs and design appropriate installations. Their services include domestic and commercial EV charger installations, making it easier for customers to transition to electric vehicles. By prioritizing quality and sustainability, Smarter Utility aims to empower customers to harness renewable energy and reduce their carbon footprint.
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