Never came
Never came , ..........

SongPlaquesJO is an online retailer specializing in custom plaques designed to capture cherished memories through music. The company offers a range of high-quality products laser-printed on premium plexiglass, allowing customers to choose their favorite songs, albums, or create personalized album covers. This unique service caters to individuals seeking meaningful gifts for various occasions, including birthdays, anniversaries, and holidays. Targeting consumers who value personalized and sentimental gifts, SongPlaquesJO provides options for customization, enabling customers to include specific timestamps, quotes, or photos on their plaques. The company aims to create lasting keepsakes that resonate with personal experiences, making it an ideal choice for those looking to commemorate special moments in a distinctive way.
SongPlaquesJO receives mixed feedback from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the quality of the plaques and commend the customer service, noting quick responses and good overall service.
Positive sentiments highlight that the plaques often meet expectations and are well-received as gifts. However, a substantial number of customers express dissatisfaction due to issues with order fulfillment, including missing items, delayed deliveries, and poor packaging. Complaints about unresponsive customer service when seeking refunds or updates on orders are also prevalent. Despite the positive aspects, the recurring problems with order accuracy and communication hinder the overall experience. The sentiment leans towards the positive, but the negative feedback indicates room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 45 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | 4.0 | 1 |
| Jan 25 | 3.0 | 1 |
| Feb 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 45 most recent reviews.
“Quick delivery and affordable”
“It took more than 2 weeks to arrive, the delivery guy texted me 3 times telling me he’s coming and didn’t come”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 67 out of 100 | 4.0 out of 5 (good) | 3.6 out of 5 (good) | 4.3 out of 5 (good) | — | 45 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 999 |
Bottom line: SongPlaquesJO is #4 of 5 on overall rating in this group. On delivery, Dream Car Giveaways scores higher (4.9 vs 3.6).
45 reviews of SongPlaquesJO. Filter by what matters to you.
Over a year ago
I orderered 20th january and i had to send them many emails before i was answered. On the 7th february. Then they told me that the package was mishandeled.
Over a year ago
forgot the stand for the record plaque :( it was a gift for a friend and she left jordan. imagine paying for something and not getting it.
Over a year ago
the whole order was perfect except that you forgot the gift wrap
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Never came , ..........
I orderered 20th january and i had to send them many emails before i was answered. On the 7th february. Then they told me that the package was mishandeled.
forgot the stand for the record plaque :( it was a gift for a friend and she left jordan. imagine paying for something and not getting it.
the whole order was perfect except that you forgot the gift wrap
الطلب إجى مجروح البلاستيك والتغليف عبارة عن ورقة، الصورة عند الطلب كان بوكس ما اجاني المدالية الصغيرة اللي كانت بالدعاية بالبوست
Hi I ordered this as a gift so selected to have gift wrapping as an extra. I don’t know what kinda gift wrapping this is but I don’t think a white envelope counts. The quality is also pretty bad with bits of the print missing
It took more than 2 weeks to arrive, the delivery guy texted me 3 times telling me he’s coming and didn’t come. And then the product came missing the stands. Didn’t like the service at all.
The plaque i ordered was simply perfect! The ordering proces was really easy and when i had a question they responded fast. So the experience overall was really good and i would definitly order again :)
Despite placing an order almost two months ago, I have yet to receive my package or any form of communication regarding its status. A month ago, I reached out via email inquiring about the missing delivery, but unfortunately, I haven’t received any response or information regarding the whereabouts of my package. The complete lack of communication and follow-up has been incredibly disappointing. As a customer, I expect at least some information about the delays or what’s happening with my order. I had hoped for a better experience with your services, but unfortunately, this situation has fallen far below my expectations.
Dont answer me after i want a refund
It looked exactly how I expected. Loved it!
The team responds directly to the messages with clear responses & are willing to help . The product is very high quality and just as advertised.
Great product good service
The customer service is amazing, they are very professional, and the plaques were delivered in no time, the only issue I had is that the colors of the album cover were a little bit off so Im giving 4 stars instead of five, other than that it was a very good experience and I still loved the plaques and I recommend buying from them
the tape thats on the frame is way too hard to remove other than that my purchase was perfect!!!
I ordered 1 song plaque A5 and 1 keychain ,only the song plaque A5 arrived, I tried contacting you on instagram they told me they would check and comeback,but they didn’t, (it’s been 3 months….)
one of the products arrived broken on the other hand everything was great
The quality is great, and the staff are kind
SongPlaquesJO is an online retailer specializing in custom plaques designed to capture cherished memories through music. The company offers a range of high-quality products laser-printed on premium plexiglass, allowing customers to choose their favorite songs, albums, or create personalized album covers. This unique service caters to individuals seeking meaningful gifts for various occasions, including birthdays, anniversaries, and holidays. Targeting consumers who value personalized and sentimental gifts, SongPlaquesJO provides options for customization, enabling customers to include specific timestamps, quotes, or photos on their plaques. The company aims to create lasting keepsakes that resonate with personal experiences, making it an ideal choice for those looking to commemorate special moments in a distinctive way.
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