the whole order was perfect except that…
the whole order was perfect except that you forgot the gift wrap

SongPlaquesJO is an online retailer specializing in custom plaques designed to capture cherished memories through music. The company offers a range of high-quality products laser-printed on premium plexiglass, allowing customers to choose their favorite songs, albums, or create personalized album covers. This unique service caters to individuals seeking meaningful gifts for various occasions, including birthdays, anniversaries, and holidays. Targeting consumers who value personalized and sentimental gifts, SongPlaquesJO provides options for customization, enabling customers to include specific timestamps, quotes, or photos on their plaques. The company aims to create lasting keepsakes that resonate with personal experiences, making it an ideal choice for those looking to commemorate special moments in a distinctive way.
SongPlaquesJO receives mixed feedback from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the quality of the plaques and commend the customer service, noting quick responses and good overall service.
Positive sentiments highlight that the plaques often meet expectations and are well-received as gifts. However, a substantial number of customers express dissatisfaction due to issues with order fulfillment, including missing items, delayed deliveries, and poor packaging. Complaints about unresponsive customer service when seeking refunds or updates on orders are also prevalent. Despite the positive aspects, the recurring problems with order accuracy and communication hinder the overall experience. The sentiment leans towards the positive, but the negative feedback indicates room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 45 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | 4.0 | 1 |
| Jan 25 | 3.0 | 1 |
| Feb 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 45 most recent reviews.
“Quick delivery and affordable”
“It took more than 2 weeks to arrive, the delivery guy texted me 3 times telling me he’s coming and didn’t come”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 67 out of 100 | 4.0 out of 5 (good) | 3.6 out of 5 (good) | 4.3 out of 5 (good) | — | 45 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 999 |
Bottom line: SongPlaquesJO is #4 of 5 on overall rating in this group. On delivery, Dream Car Giveaways scores higher (4.9 vs 3.6).
45 reviews of SongPlaquesJO. Filter by what matters to you.
the whole order was perfect except that you forgot the gift wrap
The customer service is amazing, they are very professional, and the plaques were delivered in no time, the only issue I had is that the colors of the album cover were a little bit off so Im giving 4 stars instead of five, other than that it was a very good experience and I still loved the plaques and I recommend buying from them
the tape thats on the frame is way too hard to remove other than that my purchase was perfect!!!
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The plaques were amazing, and the printing was neat, but the photo wasn't very symmetrical
It was good but the unboxing experience could be more exiting with a note or some special paper wrapped
SongPlaquesJO is an online retailer specializing in custom plaques designed to capture cherished memories through music. The company offers a range of high-quality products laser-printed on premium plexiglass, allowing customers to choose their favorite songs, albums, or create personalized album covers. This unique service caters to individuals seeking meaningful gifts for various occasions, including birthdays, anniversaries, and holidays. Targeting consumers who value personalized and sentimental gifts, SongPlaquesJO provides options for customization, enabling customers to include specific timestamps, quotes, or photos on their plaques. The company aims to create lasting keepsakes that resonate with personal experiences, making it an ideal choice for those looking to commemorate special moments in a distinctive way.
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