How easy is it to get a travel insurance quote from Staysure?
Getting a travel insurance quote from Staysure is straightforward and can be completed quickly online or over the phone. For more details, visit www.staysure.co.uk.
Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.
Staysure Travel Insurance receives high praise from consumers for its easy-to-understand policies and helpful customer service. Many reviewers highlight the straightforward process of obtaining quotes and the knowledgeable staff who assist with various insurance levels, making it a preferred choice for travelers.
Customers appreciate the lack of aggressive upselling, which adds to the positive experience. However, some feedback points to concerns regarding the initial renewal letter, with a few finding the prices too high, although they report satisfactory resolutions through customer support. Additionally, there are mentions of long wait times on the phone, though the courteous service upon answering mitigates this issue. Overall, Staysure is recognized for its good service and competitive pricing, leading to a predominantly positive sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,059 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.6 | 989 |
| Aug 25 | 4.9 | 10 |
| Sep 25 | 4.7 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to understand”
“Customer service not helpful at all”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 1,059 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
Bottom line: Staysure Travel Insurance is #5 of 5 on overall rating in this group. On website & app, Travel Insurance Saver scores higher (5.0 vs 4.5).
500 reviews of Staysure Travel Insurance. Filter by what matters to you.
Over a year ago
Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quickly resolved.
Over a year ago
Do:not like the initial renewal letter price is too high however the chat with the lass brought back down to acceptable level
Quick answers to the questions people ask most.
Getting a travel insurance quote from Staysure is straightforward and can be completed quickly online or over the phone. For more details, visit www.staysure.co.uk.
If you experience any delays or issues while contacting Staysure, please be patient as they strive to provide courteous service and resolve problems swiftly. For alternative contact methods, check their website.
Yes, Staysure offers travel insurance options for senior citizens, providing reasonable prices and accommodating various medical conditions. For more information, visit their website.
Yes, Staysure provides excellent assistance for making changes to your policy, including medical updates. For guidance on how to make these changes, please contact their customer service.
Staysure aims to offer competitive prices for their travel insurance services. For inquiries about current prices or loyalty discounts, please visit www.staysure.co.uk or contact their customer support team.
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Easy to understand
Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quickly resolved.
Easy to understand
Do:not like the initial renewal letter price is too high however the chat with the lass brought back down to acceptable level
Helpful and knowledgeable telephone operator made getting the right travel insurance easy. No hard sell for extras.
So very helpful and explained everything
Good service and easy to get a quote and arrange important travel insurance.
Very helpful with all different levels of insurance. Easy as I did it by phone. Got what I needed and feel confident..
Have used Staysure multipile times as its a very easy site to navigate around would recommend.
Excellent and easy review and very competitive price
For a customer of my age I found the experience very helpful
Very good customer service provided by Natasha.
Robin, very helpful
Customer Representative very attentive helpful and nice also professional.
Easy to use, i do it every year Must autofill in future
Have a customer loyalty system, not just having attractive first purchase offers
Good service and quick ..
Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.
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