Stockholm Live is a leading events and entertainment company based in Sweden, specializing in managing some of the Nordic region's most visited arenas, including Avicii Arena, Strawberry Arena, 3Arena, Hovet, Annexet, and Södra Teatern. The company focuses on delivering memorable experiences for a diverse audience, hosting over 600 music and sports events each year that collectively attract more than 3.5 million visitors. Catering to both individual attendees and corporate clients, Stockholm Live offers a range of services including ticket sales and venue rentals for various events, from intimate gatherings to large corporate functions accommodating up to 10,000 guests. The company's commitment to creating outstanding event experiences positions it as a key player in the entertainment sector, making it a go-to choice for those seeking top-notch venues in Stockholm.
Stockholm Live receives overwhelmingly negative feedback from consumers, with a staggering 95% of reviews rating it poorly. Many people express frustration with the ticketing system, describing it as "obegripligt" and plagued by bugs that prevent successful bookings.
Customers report long wait times on the phone, often exceeding three hours, without any resolution. The logistics at events are criticized as chaotic, with issues such as food shortages and poor seating arrangements. While a few reviewers mention receiving replacement tickets for issues encountered at events, these positives are overshadowed by the overall dissatisfaction with staff attitude and customer service. The app is frequently described as "helt värdelös," further complicating the experience. Overall, Stockholm Live struggles significantly with customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.3 | 21 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 1.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 1.5 | 2 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.0 | 2 |
| May 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 21 most recent reviews.
“Usel support som stänger chatten innan jag fått svar på frågan”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.3 out of 5 (poor) | 100 out of 100 | — | 21 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1,002 |
Bottom line: Stockholm Live is #4 of 5 on overall rating in this group.
21 reviews of Stockholm Live. Filter by what matters to you.
Var på Hans Zimmer på Tele2 och fick ett oturligt järnräcke precis framför min plats (som sitter där för stående fotbollssupportrar). Påpekade detta och fick biljetter till valfri Stockholm Live-event. Mycket uppskattat.
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Stockholm Live is a leading events and entertainment company based in Sweden, specializing in managing some of the Nordic region's most visited arenas, including Avicii Arena, Strawberry Arena, 3Arena, Hovet, Annexet, and Södra Teatern. The company focuses on delivering memorable experiences for a diverse audience, hosting over 600 music and sports events each year that collectively attract more than 3.5 million visitors. Catering to both individual attendees and corporate clients, Stockholm Live offers a range of services including ticket sales and venue rentals for various events, from intimate gatherings to large corporate functions accommodating up to 10,000 guests. The company's commitment to creating outstanding event experiences positions it as a key player in the entertainment sector, making it a go-to choice for those seeking top-notch venues in Stockholm.
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