STRAND SALONS is a professional hair and beauty service provider based in the UK, specializing in a range of hair care and styling treatments. The company offers services such as haircuts, coloring, and various styling options, catering to both men and women. STRAND SALONS aims to provide customers with high-quality hair care solutions in a welcoming and comfortable environment.
The target market for STRAND SALONS includes individuals seeking expert hair and beauty services, whether for everyday looks or special occasions. With a focus on customer satisfaction and skilled professionals, the company seeks to enhance the overall appearance and confidence of its clientele. Through its user-friendly website, strandsalons.co.uk, customers can easily access information about services offered, pricing, and appointment scheduling.
Strand Salons receives a mix of feedback from customers, highlighting both exceptional service and significant concerns. Many reviewers praise the salon for its amazing services, particularly noting the quality of haircuts and massages, with specific mentions of staff members like Honey and Salma who deliver impressive results.
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However, a substantial number of customers express dissatisfaction, particularly regarding color consultations and the skill level of some stylists. Complaints about awful haircuts and unprofessional behavior during consultations are prevalent, with some customers feeling their preferences were dismissed. Despite the positive experiences shared by many, the negative reviews indicate a troubling inconsistency in service quality. Overall, while there are standout experiences, the salon faces challenges that potential clients should consider.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.6
20
100%
—
● Medium
3.6 / 5 overall
=
20 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Mar 2025.
Last 3 months
5.0
12-month avg
2.5
All-time
3.6
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 24
3.0
2
May 24
—
0
Jun 24
—
0
Jul 24
1.0
2
Aug 24
1.0
2
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 20 most recent reviews.
Top praiseof 12 positive reviews
Fast & efficient17%
2 mentions
Customer service17%
2 mentions
Friendly staff17%
2 mentions
“great haircut, very fast and did a great job with straightening my curly hair”
On “Fast & efficient” · Feb 8, 2024
Top complaintsof 6 negative reviews
Customer service67%
4 mentions
Damaged33%
2 mentions
Pricing33%
2 mentions
“after that she kept bantering me and making me feel insecure about my hair by saying did u even ever cut them making...”
On “Customer service” · Aug 24, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hair Salons.
Overall rating and review count for this company and similar companies
Bottom line: STRAND SALONS is #4 of 5 on overall rating in this group. On service, Difesa Debitori Spa scores higher (5.0 vs 3.0).
Reviews
20 reviews of STRAND SALONS. Filter by what matters to you.
See what reviewers are saying
Jane BooreFeatured
Over a year ago
Class cut above the rest
I'm always greeted with a smile friendly face.Im very happy with the service I receive.
So no matter the product or service that I ask for I'm happy with the results.
The staff go above and beyond to... See more
Doris TanjongFeatured
Over a year ago
my first time,in this cleaned,ans…
my first time,in this salon,thier services are amazing,one of the staff,princess i think she mention was her name did my nails perfect and gave a gentle and good hand massage,,more over my manicure,pe... See more
Sophia BendzFeatured
Over a year ago
Excellent service!!
Excellent service!!
For best authentic Thai massage one must visit Strand Salon located in Inn Hall Street, Oxford Very cordial and friendly very reasonable, best experience in Oxford so far.
p_a_sFeatured
Over a year ago
Seriously impressed
Honestly one of the best haircuts I’ve ever had. I usually come away disappointed but I am over the moon. Managed to take a dry, frizzy mane of hair and contain it into a much sleeker, shorter and mor... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 30% are 1–2★.
Doris Tanjong
1 review
Featured
my first time,in this cleaned,ans…
my first time,in this salon,thier services are amazing,one of the staff,princess i think she mention was her name did my nails perfect and gave a gentle and good hand massage,,more over my manicure,pedicure was great ,my toes tolery cleaned,ans a gentle massage,a touch by the staff,named sherry,i really do like my nails and the color of nail polish they suggest was cool,.thanks to strand and curls im 100%satisfied.
I'm always greeted with a smile friendly face.Im very happy with the service I receive.
So no matter the product or service that I ask for I'm happy with the results.
The staff go above and beyond to make your stay there comfortable no matter the time spent with your requirements.
Keep it up always good to see a friendly face.
Awful, obviously not trained hairdresser. Uneven really bad cut. Luckily managed to book a real hairdresser today (in another hairdressers), who was shocked how bad cut was. Avoid at all costs.
Honestly one of the best haircuts I’ve ever had. I usually come away disappointed but I am over the moon. Managed to take a dry, frizzy mane of hair and contain it into a much sleeker, shorter and more manageable style. And under an hour - usually it takes 2+! Thank you so much - I will definitely be back.
i went for color consultation and i went for megan the normal stylist i sat down showed the color i wanted she got soo mad that i wanted blonde than her's!
after that she kept bantering me and making me feel insecure about my hair by saying did u even ever cut them making a weird face and then saying i damaged my hair this and that ofcs i know that then why would i even come for consultation after that she asked my age and treated me horribly
just because i look younger than my age
if im comming for colour consultation i need a positive review about it not making someone feel insecure and insulted
really bad customer service!
Excellent service!!
For best authentic Thai massage one must visit Strand Salon located in Inn Hall Street, Oxford Very cordial and friendly very reasonable, best experience in Oxford so far.
Absolutely awful inexperienced over priced salon worst salon in Oxford don’t have a clue what there doing and do not get the results u want very overpriced and horrible service don’t waste your time or money 0 stars !
my first time,in this salon,thier services are amazing,one of the staff,princess i think she mention was her name did my nails perfect and gave a gentle and good hand massage,,more over my manicure,pedicure was great ,my toes tolery cleaned,ans a gentle massage,a touch by the staff,named sherry,i really do like my nails and the color of nail polish they suggest was cool,.thanks to strand and curls im 100%satisfied.
i went for color consultation and i went for megan the normal stylist i sat down showed the color i wanted she got soo mad that i wanted blonde than her's!
after that she kept bantering me and making me feel insecure about my hair by saying did u even ever cut them making a weird face and then saying i damaged my hair this and that ofcs i know that then why would i even come for consultation after that she asked my age and treated me horribly
just because i look younger than my age
if im comming for colour consultation i need a positive review about it not making someone feel insecure and insulted
really bad customer service!
Awful, obviously not trained hairdresser. Uneven really bad cut. Luckily managed to book a real hairdresser today (in another hairdressers), who was shocked how bad cut was. Avoid at all costs.
I'm always greeted with a smile friendly face.Im very happy with the service I receive.
So no matter the product or service that I ask for I'm happy with the results.
The staff go above and beyond to make your stay there comfortable no matter the time spent with your requirements.
Keep it up always good to see a friendly face.
Absolutely awful inexperienced over priced salon worst salon in Oxford don’t have a clue what there doing and do not get the results u want very overpriced and horrible service don’t waste your time or money 0 stars !
Honestly one of the best haircuts I’ve ever had. I usually come away disappointed but I am over the moon. Managed to take a dry, frizzy mane of hair and contain it into a much sleeker, shorter and more manageable style. And under an hour - usually it takes 2+! Thank you so much - I will definitely be back.
Excellent service!!
For best authentic Thai massage one must visit Strand Salon located in Inn Hall Street, Oxford Very cordial and friendly very reasonable, best experience in Oxford so far.
STRAND SALONS is a professional hair and beauty service provider based in the UK, specializing in a range of hair care and styling treatments. The company offers services such as haircuts, coloring, and various styling options, catering to both men and women. STRAND SALONS aims to provide customers with high-quality hair care solutions in a welcoming and comfortable environment.
The target market for STRAND SALONS includes individuals seeking expert hair and beauty services, whether for everyday looks or special occasions. With a focus on customer satisfaction and skilled professionals, the company seeks to enhance the overall appearance and confidence of its clientele. Through its user-friendly website, strandsalons.co.uk, customers can easily access information about services offered, pricing, and appointment scheduling.