Very fast certificate
Very fast certificate. Good company!

TestnGo Services is a review platform that enables businesses to collect, manage, and showcase customer feedback effectively. The company's primary offering revolves around providing tools that facilitate the gathering of authentic reviews, allowing clients to enhance their online reputation and build trust with potential customers. By leveraging user-generated content, TestnGo Services helps businesses across various industries improve their credibility and customer engagement. Targeting small to medium-sized enterprises, TestnGo Services caters to organizations looking to establish a robust online presence through reliable customer testimonials. The platform supports businesses in understanding customer sentiment, ultimately driving informed decision-making and fostering loyalty. With a focus on transparency and customer satisfaction, TestnGo Services is positioned as a valuable resource for companies seeking to optimize their feedback management processes.
TestnGo Services receives a mixed response from customers, with a notable portion expressing dissatisfaction. Many reviewers appreciate the ease of ordering and timely delivery, highlighting that the service is user-friendly and often cheaper than competitors.
However, a significant number of complaints center around delivery issues, with customers reporting late arrivals or even non-delivery of test kits, which has caused stress and inconvenience. Some users mention receiving incomplete kits or not getting test results at all, leading to frustration and a lack of trust in the service. While there are positive experiences regarding the ordering process, the recurring delivery problems overshadow these benefits. Overall, the sentiment leans towards caution, as many customers advise against using the service due to reliability concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,000 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2023.
| Month | Average | Reviews |
|---|---|---|
| Aug 22 | 3.8 | 490 |
| Sep 22 | 3.3 | 145 |
| Oct 22 | 3.8 | 323 |
| Nov 22 | 3.2 | 38 |
| Dec 22 | 2.0 | 3 |
| Jan 23 | — | 0 |
| Feb 23 | — | 0 |
| Mar 23 | — | 0 |
| Apr 23 | — | 0 |
| May 23 | — | 0 |
| Jun 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be”
“This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 67 out of 100 | 4.1 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | −67% | 199 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | −2% | 93 | |
| 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | — | 22 |
Bottom line: TestnGo Services is #4 of 5 on overall rating in this group. On website & app, Elfin scores higher (4.8 vs 3.1).
500 reviews of TestnGo Services. Filter by what matters to you.
Very fast certificate. Good company!
Quick & efficient next day delivery.
I mean they were fine but I didn’t even need to use the results to enter Spain. Test n go as a business provided great customer service etc. but… realistically this whole industry should be nipped in the bud
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Polarized pattern: few middle ratings. 64% of recent reviews are 4–5★ and 31% are 1–2★.
Very knowledgeable and quick to answer my questions.
Thank you Audrey for the lovely customer service experience
Trying to find best value tests & very impressed with the service from TestnGo. Great value compared to elsewhere - £6 for 4 they are £2 each at Tesco. Managed to buy multiples as well which is good right now as have Covid & 3 of us in the household so go through them quickly!!
A great service and delivery was very quick and communication excellent. Thank you
Very quick delivery and easy to order, many thanks.
I ordered the kits from you because delivery was quoted for th next day however they did not arrive until 3 days later…apart from that everything was in order.
2nd time I have ordered, 1st time brilliant hassle free holiday. waiting for my 2nd ordered
Very pleased with the next day delivery service
David B was very helpful and very quickly responded with my request with great results.
Arrived on the day it was supposed to. A quick, prompt and efficient service.
Really good service
TestnGo Services is a review platform that enables businesses to collect, manage, and showcase customer feedback effectively. The company's primary offering revolves around providing tools that facilitate the gathering of authentic reviews, allowing clients to enhance their online reputation and build trust with potential customers. By leveraging user-generated content, TestnGo Services helps businesses across various industries improve their credibility and customer engagement. Targeting small to medium-sized enterprises, TestnGo Services caters to organizations looking to establish a robust online presence through reliable customer testimonials. The platform supports businesses in understanding customer sentiment, ultimately driving informed decision-making and fostering loyalty. With a focus on transparency and customer satisfaction, TestnGo Services is positioned as a valuable resource for companies seeking to optimize their feedback management processes.
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