From ordering to arriving was able to see where my parcel was just a couple…
From ordering to arriving just a couple if days good value

TestnGo Services is a review platform that enables businesses to collect, manage, and showcase customer feedback effectively. The company's primary offering revolves around providing tools that facilitate the gathering of authentic reviews, allowing clients to enhance their online reputation and build trust with potential customers. By leveraging user-generated content, TestnGo Services helps businesses across various industries improve their credibility and customer engagement. Targeting small to medium-sized enterprises, TestnGo Services caters to organizations looking to establish a robust online presence through reliable customer testimonials. The platform supports businesses in understanding customer sentiment, ultimately driving informed decision-making and fostering loyalty. With a focus on transparency and customer satisfaction, TestnGo Services is positioned as a valuable resource for companies seeking to optimize their feedback management processes.
TestnGo Services receives a mixed response from customers, with a notable portion expressing dissatisfaction. Many reviewers appreciate the ease of ordering and timely delivery, highlighting that the service is user-friendly and often cheaper than competitors.
However, a significant number of complaints center around delivery issues, with customers reporting late arrivals or even non-delivery of test kits, which has caused stress and inconvenience. Some users mention receiving incomplete kits or not getting test results at all, leading to frustration and a lack of trust in the service. While there are positive experiences regarding the ordering process, the recurring delivery problems overshadow these benefits. Overall, the sentiment leans towards caution, as many customers advise against using the service due to reliability concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,000 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2023.
| Month | Average | Reviews |
|---|---|---|
| Aug 22 | 3.8 | 490 |
| Sep 22 | 3.3 | 145 |
| Oct 22 | 3.8 | 323 |
| Nov 22 | 3.2 | 38 |
| Dec 22 | 2.0 | 3 |
| Jan 23 | — | 0 |
| Feb 23 | — | 0 |
| Mar 23 | — | 0 |
| Apr 23 | — | 0 |
| May 23 | — | 0 |
| Jun 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be”
“This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 67 out of 100 | 4.1 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | −67% | 199 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | −2% | 93 | |
| 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | — | 22 |
Bottom line: TestnGo Services is #4 of 5 on overall rating in this group. On website & app, Elfin scores higher (4.8 vs 3.1).
500 reviews of TestnGo Services. Filter by what matters to you.
From ordering to arriving just a couple if days good value
Azeem and David were very helpful in sorting out my queries regarding a pcr test i have ordered and what information will be reported in the test result so that i can obtain a covid recovery certificate for hong kong
Quick efficient service
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 64% of recent reviews are 4–5★ and 31% are 1–2★.
Excellent product and great value and fast delivery
Easy ordering great competitive pricing speedy free delivery
Great from start to finish delivered when they said definatley recommend this company
Good value for Covid LFTs and quick delivery
I have given 5 stars despite not using the observed test I ordered, the delivery was great, they kept me informed with reminders and links to my zoom. The reason I didn't use their services - I caught Covid before the appointment. However when I contacted them they have very kindly told me my test kit will be valid for 12 months. Very impressed with their help.
Had an email saying if i clicked on it I would get 10% discount on my order. Did so and did NOT get the promised discount. I contacted them via email and never got a reply. Also kits came a day late and not on the day advised. On the discount alone I do not think I will be using these again.
Great service and quick delivery
Ordered Sat, arrived Wed which was quicker deliver than I could find elsewhere. Ordered a number of packs to qualify for the free deliveyn
Everything ok
Ordered, paid for next day delivery and that's what I got. Easy order process. Will use again, if I have to.
Website easy to navigate, order process straight forward, but only one make of test…
TestnGo Services is a review platform that enables businesses to collect, manage, and showcase customer feedback effectively. The company's primary offering revolves around providing tools that facilitate the gathering of authentic reviews, allowing clients to enhance their online reputation and build trust with potential customers. By leveraging user-generated content, TestnGo Services helps businesses across various industries improve their credibility and customer engagement. Targeting small to medium-sized enterprises, TestnGo Services caters to organizations looking to establish a robust online presence through reliable customer testimonials. The platform supports businesses in understanding customer sentiment, ultimately driving informed decision-making and fostering loyalty. With a focus on transparency and customer satisfaction, TestnGo Services is positioned as a valuable resource for companies seeking to optimize their feedback management processes.
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