Test Ultimate is a driving test cancellation service designed to help individuals obtain their driving licenses more quickly. The company specializes in finding and securing earlier driving test appointments for customers who may be facing long waiting times for their scheduled tests. By streamlining the process, Test Ultimate allows users to potentially take their driving tests as soon as the next day, depending on availability. Customers of Test Ultimate include learner drivers who have already booked a driving test but are seeking to move their appointment to an earlier date. The service is accessible through their website, which guides users through the sign-up process and facilitates the search for suitable cancellation opportunities. Once a match is found, customers receive timely notifications via email and SMS, ensuring they can confirm their new test date promptly.
Reviewers generally appreciate Test Ultimate for its quick and efficient service in securing driving tests, with many noting the ease of use and prompt results. Customers frequently highlight their satisfaction with the speed at which they received test bookings, often within a day.
However, there are significant complaints regarding the company's customer service and refund policies. Many consumers express frustration over being charged for services without receiving the promised support or timely notifications, leading to feelings of being scammed. Issues such as short notice for test dates and a lack of responsive customer service are common themes in negative reviews. Despite the positive experiences shared by a majority, the persistent complaints about service reliability and financial concerns create a mixed sentiment overall.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 369 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 7 |
| Oct 24 | — | 0 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 3.0 | 2 |
| Feb 25 | 3.0 | 4 |
| Mar 25 | 3.2 | 5 |
| Apr 25 | 1.0 | 4 |
| May 25 | 1.7 | 11 |
| Jun 25 | 1.5 | 13 |
| Jul 25 | 2.4 | 11 |
| Aug 25 | 2.8 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 369 most recent reviews.
“It was hassle free with excellent service delivery”
“When I contacted them, they refused to change the slot or refund me, insisting the booking “matched my preferences,”...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.1 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.8 out of 5 (good) | −48% | 369 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 25 |
Bottom line: Test Ultimate is #5 of 5 on overall rating in this group. On service, Plus31 Sports scores higher (5.0 vs 4.3).
369 reviews of Test Ultimate. Filter by what matters to you.
This company help me to get test 2 times before I paid ultimate that means I can have free retest package that they never offered I have paid 3 times , first 2 times they found me a test but this time I am waiting from September when they offering something and I try to book is gone, thy said they don’t want to give my money back that so unfair ,
They find 1 test and send it around to all their customers and of course when you try booking it it's not anymore available, don't use this company!!!
Awful. I joined and paid, put in the date parameters for desired test dates and heard nothing. After 6 weeks of hearing nothing, I found a test myself. How is it possible that they were supposed to get me dates at a certain test location within my requested dates but I heard nothing but was able to get myself an appointment during that time? What exactly do they do, other than let the clock run out on a search? What an amazing way to waste your money!
Quick answers to the questions people ask most.
Test Ultimate has received mixed reviews, with a rating range from 1 to 5 stars based on real customer experiences. While some users report fast and efficient service, others have raised serious concerns about their legitimacy.
There are verified reviews that suggest some customers have faced issues, including being charged without receiving services. However, others have successfully booked tests, indicating a varied customer experience.
Test Ultimate primarily offers a test booking service, including an 'Autobook Plus' package that aims to find and secure test dates for users quickly.
While specific payment methods are not detailed in reviews, customers have reported issues with being charged for services, indicating that payment is required upfront for booking.
Customer support seems to be a common complaint, with users reporting a lack of response to inquiries and reliance on email communication, which has left some feeling frustrated.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I used this company before and it was okay, so I came back to use it a second time round but wow, it was shocking beyond words! My theory license was expiring and I explained my particular situation numerous times to him, well tried to atleast! His customer service is awful and rude! Every email reply is just “it’s in the T&C’s”! Yes I understand, but I have a very particular situation and I wanted to know my options, but he gave me no chance to discuss with him. Mid conversation and as soon as the convo became ‘difficult’ on his side or I brought up money, he would leave it and never reply again. This happened many times. WHAT COWARDLY BEHAVIOUR! You would expect someone to care a little more about their customer service, especially to a returning customer and someone who has recommend people his way. Well trust me, that’s not happening anymore!! THIS IS A SCAM!!! He didn’t find me a test and I was on the system for about 2 months. Even though I warned him and told him my situation in advance, and clearly asked how the 3 week money back guarantee would work because my theory was expiring within that time, he never replied to that question, clearly to lure me in and then STEAL my MONEY! He refuses to give me my money back. YOU WILL NOT get your money back as he will always find a reason to not give it back or blame anything on the so called T&C’s. Trust me, save yourself some money and go use any other company that does the same thing, most likely way better than him, for 1/5 of the price - and if you don’t get your money back, at least you don’t lose what should be YOUR £120 or so back!
"Money back guarantee" + "No hidden fees" are two lies. Paid £60 for test ultimate who have done nothing for over a month, I've asked for a refund and they have guaranteed that I will not get my money back because of a hidden caveat to the guarantee. Use DrivingScout, I paid £14.99, they found a test within 2 working days.
Very bad company “Test Ultimate” I had to click one star to type they don’t even deserve one star they are so rude worst customer service ever. I emailed asked for refund as they didn’t find test in 3weeks they said we cant refund. In 3weeks if a test is not found you can get refund (Test Ultimate) is in terms and conditions also on the web page too. Totally disaster they didn’t refund ignored me. I said I want to speak with the manager. Test Ultimate doesn’t have a number to call from, you can only email or send a message on your account I email and send a message. Test Ultimate email back saying we don’t have manager and we can’t help with the refund we not giving. I have emailed messaged them several times yesterday and today asking for refund as is my right to get refund they didn’t give my money. Someone called me recently saying I’m the manager but not saying who he is, he said I’m not going to give my name his voice was shaking, scared to talk, not listening they are lying don’t believe and pay them money. Find different company not scammers like (Test Ultimate) what a shame.
They don’t refund my payment!They have offered only 2 options in 35 days and only via email which were not available in very short time even though I asked for text notification.Have I paid 63£ for this level of service??? This is not acceptable. I paid for text service but have never received text! Therefore they haven't delivered your promise.
If they can't find u test simply they would not refund your money
Amazing, quick, efficient and reliable.
Outstanding service; got a test date the same day as registering Will definitely recommend
They stole my money and refuse to give it back They never found me any tests on time and they caused me to lose the test I had already booked.
Lots of options, got the one i wanted
Very much recommend super quick and efficient
I have the pro package, and although i do get offered multiple tests NONE are ever available. I have literally signed in within the same minute of recieving the email and its taken. This happens every single time i get offered a test. Starting to feel a bit sceptical about this app. Seems i just wasted my money
Quick service with purchasing the pro package at 11pm, got straight away a closer date that didn't suit me so I declined it, but next morning I got another date that was perfect. I would definitely recommend it. Thank you for finding me a closer date for my driving test.
This really feels like a scam…I’ve received cancellation notifications but when signing in to book the test the site shows it’s too late, even if I connect within seconds of the notification. This happened so many times, I figured that’s there way to make people pay for the pro, so that’s what I did, but the same thing, nothing changed, including no sms notifications. Even though it’s not possible to book like this (literally less then 10s from notification), the terrible costumer service won’t refund as “we’ve given you booking options”. Terrible! Stay away, and go for other apps.
Test Ultimate is a driving test cancellation service designed to help individuals obtain their driving licenses more quickly. The company specializes in finding and securing earlier driving test appointments for customers who may be facing long waiting times for their scheduled tests. By streamlining the process, Test Ultimate allows users to potentially take their driving tests as soon as the next day, depending on availability. Customers of Test Ultimate include learner drivers who have already booked a driving test but are seeking to move their appointment to an earlier date. The service is accessible through their website, which guides users through the sign-up process and facilitates the search for suitable cancellation opportunities. Once a match is found, customers receive timely notifications via email and SMS, ensuring they can confirm their new test date promptly.
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