Wonderful experience
Wonderful experience. Boxes were exactly what we wanted and great quality. Fast shipping and great service. Highly recommend
The Customize Boxes is a provider of custom packaging solutions based in the USA, specializing in branded custom boxes for various industries. The company offers a wide range of packaging products, including rigid boxes, mylar bags, tuck boxes, and gift boxes, catering to both in-store and online retailers. By focusing on eco-friendly materials and innovative designs, The Customize Boxes aims to meet the evolving needs of modern brands seeking effective packaging to enhance their product presentation. Targeted towards businesses looking for high-quality, customizable packaging, The Customize Boxes provides services such as free graphic design, quick turnaround times, and competitive pricing with no die and plate charges. With a minimum order quantity of just 50 boxes, the company is well-suited for small to medium-sized businesses seeking to elevate their branding through personalized packaging solutions.
Reviewers consistently praise The Customize Boxes for their exceptional service and high-quality products. Many customers highlight the impressive communication and responsiveness of staff members like Justin and Austin, who make the ordering process smooth and efficient.
Consumers appreciate the team's ability to handle last-minute changes and tight deadlines, ensuring that their custom boxes are delivered on time and to specification. The quality of the boxes is frequently noted as excellent, with clients expressing satisfaction with the final products. Overall, the combination of great customer service and product quality leads to a highly positive experience for those who engage with The Customize Boxes. The overwhelming sentiment is one of strong recommendation and satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 51 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 1 |
| Jun 24 | 5.0 | 2 |
| Jul 24 | — | 0 |
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 3 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 6 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 51 most recent reviews.
“Appreciate the customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Business Services.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 51 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | — | 1.9 out of 5 (poor) | +111% | 1,000 |
Bottom line: The Customize Boxes is #1 of 5 on overall rating in this group.
51 reviews of The Customize Boxes. Filter by what matters to you.
Wonderful experience. Boxes were exactly what we wanted and great quality. Fast shipping and great service. Highly recommend
Simon and team did an amazing job, the expedited and delivered a full week ahead of schedule. The boxes looked amazing!
Excellent service Excellent service. I received exactly what I ordered. Delivery was ahead of schedule. The prices and MOQ were the best out of 8 bids.
We had an incredibly positive experience with The Customized Boxes from start to finish. The communication through a complicated design process through shipping was superb. It was always apparent that their team was intent on giving us a product that met our high standard. We received the boxes today and could not be happier with the quality- we are thrilled. We look forward to working with this company and their staff again. We highly recommend The Customized Boxes to anyone who is looking for an impressive finished product! The quality and pricing can not be beat.
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Dominic was awesome! He made sure I received my packages on time. I definitely recommend their service.
Super Excellent!!! We are very impressed with the work done by Dominic and his team. They listened, understood and communicated very effective and efficient. This will be our go to company to get our printing, designs done. Thanks Dominic and your team on a job well done.
I thoroughly impressed with the level of professionalism from The Customize Boxes. Andrew and Peter have gone above and beyond to ensure that I get the right product of apparel boxes. They have been very patient and flexible with my changing requirements and have always taken the time to make suggestions to improve packaging design. Can absolutely say that I have found a significant supplier to meet my ongoing business needs. Thank you again.
If I had a company and needed a good sales/service person – I would HIRE Dominic Lawrence! ABSOLUTELY! He is professionalism and consistent. But in a good way, he's not pushy. If there is an objective, he's the guy you want to make sure it gets done. I'm very impressed with him and while my order was small by industry standards - I was treated like a fortune 500 company. The turn-around time was also very fast. These guys understand the game and know what time it is!
Andrew and team were great to work with! They made sure my design I had in mind came out perfect .
The Customize Boxes is a provider of custom packaging solutions based in the USA, specializing in branded custom boxes for various industries. The company offers a wide range of packaging products, including rigid boxes, mylar bags, tuck boxes, and gift boxes, catering to both in-store and online retailers. By focusing on eco-friendly materials and innovative designs, The Customize Boxes aims to meet the evolving needs of modern brands seeking effective packaging to enhance their product presentation. Targeted towards businesses looking for high-quality, customizable packaging, The Customize Boxes provides services such as free graphic design, quick turnaround times, and competitive pricing with no die and plate charges. With a minimum order quantity of just 50 boxes, the company is well-suited for small to medium-sized businesses seeking to elevate their branding through personalized packaging solutions.
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