Mi experiencia
Variedad de salas, la interacción, buena organización, exploración de salas a mi ritmo. Gracias.

Ticketmaster México is a leading online ticketing platform specializing in events and entertainment. The company provides a user-friendly interface for consumers to browse, purchase, and manage tickets for a wide variety of events, including concerts, sports, theater, and festivals. By offering an extensive selection of events across Mexico, Ticketmaster México caters to a diverse audience seeking to attend live performances and entertainment experiences. The platform is designed to serve both individual customers looking for tickets to their favorite events and event organizers seeking to promote and sell tickets efficiently. With a focus on convenience and accessibility, Ticketmaster México enables users to access event information, seating charts, and pricing details, making it easier for them to make informed decisions. As a trusted name in the ticketing industry, the company continues to enhance the event experience for attendees across the country.
Ticketmaster México receives a generally positive reception from its users, with many praising the ease of purchasing tickets and the overall organization of events. Reviewers highlight the smooth entry process and good sound quality at concerts, contributing to enjoyable experiences.
However, some customers express dissatisfaction with additional fees, particularly the digital shipping charge, which they consider excessive. Additionally, there are complaints about the size and comfort of venues, with several noting that seating arrangements can be cramped and potentially hazardous. Issues with ticket delivery and unexpected seat changes also emerge as significant concerns for some users. Overall, while many appreciate the service and events, there are notable areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 60 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.1 | 57 |
| Sep 25 | 4.7 | 3 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 999 |
Bottom line: Ticketmaster México is #4 of 5 on overall rating in this group.
60 reviews of Ticketmaster México. Filter by what matters to you.
Over a year ago
Variedad de salas, la interacción, buena organización, exploración de salas a mi ritmo. Gracias.
Over a year ago
Se realiza de forma fácil y rápida la venta y obtencion de boletos! Lo malo es que por qué cobrar una cuota de envío digital, este cobro es un exceso!!
Over a year ago
Las luces blancas apuntaban directo a la cara del público eso hacía sumamente difícil poner atención al concierto
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Variedad de salas, la interacción, buena organización, exploración de salas a mi ritmo. Gracias.
Gracie was INCREDIBLE
Se realiza de forma fácil y rápida la venta y obtencion de boletos! Lo malo es que por qué cobrar una cuota de envío digital, este cobro es un exceso!!
Las luces blancas apuntaban directo a la cara del público eso hacía sumamente difícil poner atención al concierto
Fácil acceso, atención cordial y buen sonido.
Los lugares son muy pequeños además el pasillo para pasar es nulo eso puede provocar accidentes
El lugar fue muy caótico, poco cómodo
Muy muy mal no vi nada, me cambiaron de lugar sin notificar muy decepcionada 😒😒😤😡😭
We enjoyed the event, entering the place was fluent, there were no long lines, everything wen through smoothly; one thing can be done better was to start the show on time, it was soppoused to start 8:30 pm and it start a bit after 10 pm
Llegamos demasiado temprano al concierto. La salida fue espectacular; rápida y fácil
it was amazing but pepsi center doesn’t have a lot of choices of food and drinks which makes it really complicated to enjoy, plus IT WAS SO DAMN HOY INSIDE i was sweating just by entering the place
Pondría una experiencia 5 estrellas si hubiese obtenido mi paquete VIP
Todo fue muy fácil, desde adquirir el boleto, el servicio todo!
El concierto 10/10, rels B es un artista extraordinario. Lo malo fue el lugar, no hacerlo más en arena vfg, hay muchos percances, demasiados accidentes donde ponen en riesgo la vida de muchas personas, además de lo incómodo del tráfico, el 27 de agosto, el accidente fatal que ocasionó el tráfico pudo haber acabado con la vida de unos fans que se dirigían al concierto.
Wonderful experience
NUNCA RECIBI MIS BOLETOS, SU PAGINA SE EQUIVOCO Y CARGO DOS VECES, COMO VOY A ORDENAR DOS CARGOS DE AUTOS PARA EL MISMO DIA, y despues me hacen un tercer cargo, y siguen insistiendo a mi banco cuando pueden ver de mi cuenta que ustedes controlan que no agregaron ningun boleto mas.
Genial espectacular Shakira
Excellent!!
Fue muy segura la compra com ticket máster y el concierto estuvo fenomenal 😍
Fue espectacular y la aparición de Danna cantando soltera Uuff! Wowww Aunque sabes? Una pantalla más alta o a las esquinas para las personas que son bajas y están en general b no alcanzan a mirar bien.
Ticketmaster México is a leading online ticketing platform specializing in events and entertainment. The company provides a user-friendly interface for consumers to browse, purchase, and manage tickets for a wide variety of events, including concerts, sports, theater, and festivals. By offering an extensive selection of events across Mexico, Ticketmaster México caters to a diverse audience seeking to attend live performances and entertainment experiences. The platform is designed to serve both individual customers looking for tickets to their favorite events and event organizers seeking to promote and sell tickets efficiently. With a focus on convenience and accessibility, Ticketmaster México enables users to access event information, seating charts, and pricing details, making it easier for them to make informed decisions. As a trusted name in the ticketing industry, the company continues to enhance the event experience for attendees across the country.
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