They let my child purchase tickets
They let my child purchase tickets, through my phone, using auto fill info and refused my money back! When I complained to them they hung up on me!

TicketsOnSale is an online resale marketplace that specializes in providing tickets for a wide range of events including concerts, sports, theater, and entertainment. The platform allows users to search for tickets by artist, venue, or location, making it easier for consumers to find and purchase tickets that meet their preferences. While ticket prices may exceed their original face value, the company emphasizes a 100% buyer guarantee, ensuring that all tickets are certified authentic and delivered on time for events. The target market for TicketsOnSale includes individuals seeking access to live events across various categories, such as music concerts, sporting events, and theater performances. By offering a secure checkout process and instant ticket delivery, the company aims to enhance the overall customer experience for those looking to enjoy live entertainment.
TicketsOnSale receives overwhelmingly negative feedback from consumers, with a staggering 97% of reviews rating it 1 star. Many reviewers express frustration over being charged exorbitant prices, often three to four times higher than venue prices, leading to feelings of being scammed.
Issues with ticket validity are rampant, as several customers report being sold tickets that were already used or were not valid for the events they intended to attend. The customer service is frequently described as unhelpful and rude, with many people unable to resolve their issues or receive refunds. Despite a few positive mentions of actually receiving tickets and seats, the overwhelming sentiment is one of dissatisfaction and distrust. Overall, the sentiment surrounding TicketsOnSale is predominantly negative, with consumers warning others to avoid the service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.1 | 121 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 1.0 | 28 |
| Apr 25 | 1.1 | 29 |
| May 25 | 1.1 | 30 |
| Jun 25 | 1.0 | 9 |
| Jul 25 | 1.4 | 13 |
| Aug 25 | 1.3 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 121 most recent reviews.
“If I could give zero stars, I would”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Value | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.1 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 121 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.4 out of 5 (poor) | 1.9 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: TicketsOnSale is #5 of 5 on overall rating in this group. On service, BilletRéduc scores higher (1.9 vs 1.0).
121 reviews of TicketsOnSale. Filter by what matters to you.
They let my child purchase tickets, through my phone, using auto fill info and refused my money back! When I complained to them they hung up on me!
NEVER AGAIN! The biggest run around, overpriced, scam going. TicketsOnSale.com and TicketSales.com have the same IVR and process - same scam. Took money, no tickets. Say they are sending URL and just don't.
Not at all happy with this purchase and will never use this site again. I thought I was on the site for the official parking for the event. This parking cost a total of $42.00 for a $15.00 spot. They do not disclose fees until after you purchase. This is a total rip off!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Got over charged 100 but We live and we learn.
I did not like that I had to download an app to access my tickets. I bought the tickets for a friend and had to go through hoops to transfer the tickets to her. After so much trouble i researched tickets for the same concert and found them $40 cheaper per ticket elsewhere. The customer service was very friendly and helpful but the overall app I will never use again
A ripoff. They charged me as a fee as much as a ticket alone would cost - when I called 1/2 hour after I finished and realized what they were charging. My credit card had not been charged yet, and told them I wanted to cancel the purchase they said No can not stop the charge. So I was stuck my ticket would have cost me $160 for two people instead they charged me $405!!!!
If I could give zero stars, I would! I bought a parking pass for the Blue Jays vs. Twins game in Toronto for the Monday, August 25th game through ticketsonsale. It was my first time ever using this site and to be honest, it was annoying that the prices were in USD and not CAD even though the event and parking pass they were selling were in Canada... But we bought this parking pass for the game that ended up costing just over $52. We literally canceled the ticket about 30 mins afterward as we realized that our hotel was near the subway station that would take us basically right to the stadium. When I went to the ticket itself, there was an option to click a link to request to cancel and get a refund. So I did. I immediately received a message prompt back stating that my cancelation was "successful" and that I was to expect a refund within "5 days" of the cancelation. So, I thought everything was done and complete but then checked afterward that we never received an email confirmation about canceling the parking pass. I thought something seemed odd as we just noticed the charge come off our credit card so then I reached out to the Live Chat through their website and they basically just said that they dont do refunds and that because they are a 3rd party booking group that they cannot issue a refund... This is absolutely a scam. They allowed me to cancel the pass within the link on the ticket, had a message prompt state that the ticket was canceled and to expect the refund but then never sent a confirmation email about it and they are asking now for a screenshot of the cancelation message which I cannot go back to get, because obviously the event is now over and the link I clicked on originally is greyed out and I cannot do anything now. This is absolute BS and I would never use this site again and would encourage others to steer clear!!
We purchased parking for the Brooklyn nets match parking and when we went to enter the carpark the parking was already used… they sold the same ticket to multiple people. I tried to contact and get my money back but they didn’t do anything. Do not purchase from them.
The currency is not shown. Make me paying on USD instead of CAD. Price triple. No refund. Rude customer service
This company will rip you off. For two tickets that should have cost approximately 50.00 each. They charged me l1100.00 for two. They have very sly way of ripping you off. Also they wait till crunch time to release your tickets. finally getting my tickets. the paper had on it 1 and 2 of eight. the six seats around sat empty because i paid for them as well
I would give negative stars if I could. I was defrauded by these guys, beware! They sold me “concert” tickets that weren’t actually tickets to the concert but access to the fair where I could sit outside of the stadium for free! Be careful buying anything from this site.
ARNAQUE!!! À ÉVITER À TOUT PRIX!!
J'ai acheté une prestation stationnement pour un match sur Dallas, mais l'endroit de parking que j'ai acheté n'existe pas, l'adresse est fausse. J'ai payé 37 pour rien
I purchased a parking ticket for $99.00 so we could go to the matt rife concert on 8/9/25 Seriously, overpriced, scanned our code when we got down there and was told that the code was already used. Don't waste your time or money. We parked in the parking lot. Next to the parking garage paid fifteen dollars.
I googled Ticketmaster and unintentionally "bought" tickets through this website. I paid almost double the actual ticketmaster site. Won't send me the tickets because the event is still almost 4 months away. But I'll definitely get them before the event. If I want my money back I can resell these tickets, even if I don't have them. When I tried to refund through paypal, they lied to paypal saying I received the tickets. This is a total scam.
TicketsOnSale is an online resale marketplace that specializes in providing tickets for a wide range of events including concerts, sports, theater, and entertainment. The platform allows users to search for tickets by artist, venue, or location, making it easier for consumers to find and purchase tickets that meet their preferences. While ticket prices may exceed their original face value, the company emphasizes a 100% buyer guarantee, ensuring that all tickets are certified authentic and delivered on time for events. The target market for TicketsOnSale includes individuals seeking access to live events across various categories, such as music concerts, sporting events, and theater performances. By offering a secure checkout process and instant ticket delivery, the company aims to enhance the overall customer experience for those looking to enjoy live entertainment.
This profile hasn't been claimed by the business owner.