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S....e. Can't log in! Stupid.

CrowdTrust is a comprehensive review platform designed to facilitate consumer feedback and enhance transparency in the marketplace. The company enables users to discover, read, and write reviews about a wide range of businesses across various industries, including banking, travel, insurance, and retail. By allowing customers to share their experiences, CrowdTrust helps potential buyers make informed decisions when selecting products and services. The platform serves a diverse audience, including consumers looking for trustworthy insights into companies they are considering, as well as businesses aiming to strengthen their reputations through customer feedback. Through its user-friendly interface, CrowdTrust strives to empower individuals with the confidence to shop wisely while providing companies with valuable insights to improve their offerings.
Trustpilot receives overwhelmingly positive feedback from users who appreciate its reliability and ease of use. Many consumers express gratitude for the platform, noting that it helps them determine the legitimacy of websites, saving them stress and money.
Reviewers highlight the straightforward process for submitting reviews, with one user mentioning how easy it was to share a positive experience about their insurance agent. However, some customers voice concerns about the handling of critical reviews, feeling that their feedback is sometimes mistrusted or removed without sufficient justification. Additionally, a few users report difficulties logging in, which detracts from their overall experience. Despite these issues, the majority of users find Trustpilot to be a trustworthy resource for online reviews. Overall, the sentiment is largely positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.1 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 997 | 100% |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.5 | 556 |
| Aug 25 | 4.4 | 445 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Trustpilot made it very easy to submit a positive review for my insurance agent, Grace Roggy”
“Your customer service is awful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Website & app | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 3.9 out of 5 (good) | — | 1,001 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 2.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 2.8 out of 5 (fair) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.1 out of 5 (good) | 3.9 out of 5 (good) | +213% | 216 |
Bottom line: Trustpilot is #1 of 5 on overall rating in this group. On quality, Upgrow scores higher (4.8 vs 3.9).
500 reviews of Trustpilot. Filter by what matters to you.
S....e. Can't log in! Stupid.
Difficulty everytime you try to log on with passwords usernames etc etc etc. Why??
Your customer service is awful. Nobody will help with anything
Trustpilot is annoying and self-serving. Refrain from contacting me again. Ever
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Medium |
CrowdTrust Low volume · weighted down | 4.5 | 4 | 0% | — | ● Not enough data |
We have used Trustpilot for almost 10 years now. Recently, we have been finding a lot of organic reviews, they call them. These are not reviews from our customers; they are reviews from random people. We have asked Trustpilot to stop. This is doing a disservice to us who pay a lot of money to promote our site with real experiences, and also does a disservice to the viewer reading them because they are not a true experience. I have no idea why this company would allow that, but they are.
Tricked into subscribing for e-mails by confusing tabs, then no way to unsubscribe.
sans avis Tout ce questionnaire est inutile
Removed a review without explaining why. Useless company
No longer a good website. I was trying to add a company that is not on trust pilot and keeps asking for a valid URL. which should not be required in the company name. So I am unable to write a review for a company. I will have to use a different website for the review.
You removed a review and when I revised it in accordance with your publishing guidelines, you failed to reinstate it. I emailed your department and no one has got back to me regarding my lengthy 5 star review of LauraJames furniture. You say you use clever technology to ensure reviews are fair and accurate. Shame you can't replace your Human staff with the same technology or train them to respond to amended reviews and emails. Fail!
Self praise is no recommendation, especially when it is written by your incompetent AI system. Reviewers overwhelmingly had a great experience with this company. Consumers appreciate the platform for providing honest feedback, which helps them make informed decisions. People find it easy to both read and leave reviews, and they feel the platform is transparent. Customers also value the credibility that the verification system adds, as well as the clean and professional user interface. Many reviewers trust the platform to help them avoid scams and make safe online purchases. Consumers use the site to check out potential trading outlets and unfamiliar companies before buying items online. They appreciate that businesses can respond to feedback, creating a sense of accountability. Reviewers find it a valuable tool for identifying the pros and cons of products and services, and they respect the honest opinions shared. See less Based on reviews, created with AI
You lack honesty and integrity when you dismiss instantly the presentation from an agrieved consumer without requesting and interrogating evidence from the consumer. I have just been scammed and for you to immediately jump to the conclusion that some victims are bought to write negative reviews is nonsensical. Apparently, the Scammer presented exactly the same view when I queried the low review scores for VS Capital. Is this a coincidence?.
kept removing my review for a company that i had real experience with, first they demanded proof that i am a customer, so i uploaded proof. they accepted next they warn me for writing multiple reviews for the same company, however the company has a UK and Global account on trust pilot, my experience was with both as my complaints were escalated from the UK branches to directors of company who are global then they remove my review stating: In this case, your review of verisure.co.uk has been flagged for containing advertising or promotional material, and on that basis we’ve removed your review from our platform. As a reminder, promos are a big no-no there was no advertisement in my review, no links, no mention of other companies it seems to be like trustpilot are working along side verisure to protect there name....hmmmmmmmm
Hello Trustpilot Team, I would like to express my disappointment with my experience using your platform. The reason I submitted multiple comments is due to the lack of timely responses from your team and the delay in your replies. I was simply trying to share my honest experience with others, assuming your platform values transparency and aims to be a trustworthy reference for users. Unfortunately, my experience with your support has been very disappointing. The customer service is slow, and even after I provided clear documentation to prove my case, my review was still not published. This is unfair. I will submit my review again, and I sincerely hope it will be published this time so people can benefit from it. Your platform should remain a reliable source for people before they decide to purchase or try any product or service. Best regards, Arch. AL-Samak
Trust pilot is not as good as you'd hope, I've had a genuine review deleted because they said it was false. And that was because the company concerned denied accountability. Did trust pilot come back to me and ask for proof no... I still have it and all the documentation and receipt for payment made. Seems some companies find it easy to pull the wool over trust pilot. I understand that company has been shut down. It could have been sooner if all reviews had been available.
Stay away super unhelpful staff no return policy,rather exchange and get credit note like what a joke
shit, shit, shit
CrowdTrust is a comprehensive review platform designed to facilitate consumer feedback and enhance transparency in the marketplace. The company enables users to discover, read, and write reviews about a wide range of businesses across various industries, including banking, travel, insurance, and retail. By allowing customers to share their experiences, CrowdTrust helps potential buyers make informed decisions when selecting products and services. The platform serves a diverse audience, including consumers looking for trustworthy insights into companies they are considering, as well as businesses aiming to strengthen their reputations through customer feedback. Through its user-friendly interface, CrowdTrust strives to empower individuals with the confidence to shop wisely while providing companies with valuable insights to improve their offerings.