I have relied on Trustpilot
I have relied on Trustpilot, but I dislike that critical reviews are mistrusting, and taken down, with multiple requests for evidence requested. Even when evidence is provided favour is given to the vendor

CrowdTrust is a comprehensive review platform designed to facilitate consumer feedback and enhance transparency in the marketplace. The company enables users to discover, read, and write reviews about a wide range of businesses across various industries, including banking, travel, insurance, and retail. By allowing customers to share their experiences, CrowdTrust helps potential buyers make informed decisions when selecting products and services. The platform serves a diverse audience, including consumers looking for trustworthy insights into companies they are considering, as well as businesses aiming to strengthen their reputations through customer feedback. Through its user-friendly interface, CrowdTrust strives to empower individuals with the confidence to shop wisely while providing companies with valuable insights to improve their offerings.
Trustpilot receives overwhelmingly positive feedback from users who appreciate its reliability and ease of use. Many consumers express gratitude for the platform, noting that it helps them determine the legitimacy of websites, saving them stress and money.
Reviewers highlight the straightforward process for submitting reviews, with one user mentioning how easy it was to share a positive experience about their insurance agent. However, some customers voice concerns about the handling of critical reviews, feeling that their feedback is sometimes mistrusted or removed without sufficient justification. Additionally, a few users report difficulties logging in, which detracts from their overall experience. Despite these issues, the majority of users find Trustpilot to be a trustworthy resource for online reviews. Overall, the sentiment is largely positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.1 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 997 | 100% |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.5 | 556 |
| Aug 25 | 4.4 | 445 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Trustpilot made it very easy to submit a positive review for my insurance agent, Grace Roggy”
“Your customer service is awful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Website & app | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 3.9 out of 5 (good) | — | 1,001 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 2.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 2.8 out of 5 (fair) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.1 out of 5 (good) | 3.9 out of 5 (good) | +213% | 216 |
Bottom line: Trustpilot is #1 of 5 on overall rating in this group. On quality, Upgrow scores higher (4.8 vs 3.9).
500 reviews of Trustpilot. Filter by what matters to you.
I have relied on Trustpilot, but I dislike that critical reviews are mistrusting, and taken down, with multiple requests for evidence requested. Even when evidence is provided favour is given to the vendor
Trustpilot Could be Better IF They use KYC Method to Avoid Fraudulent Reviews By Fraudulent Garbage People. In This way Only Honest Websites will Rise with the help of Honest Reviews.
Attention a la traduction...
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Medium |
CrowdTrust Low volume · weighted down | 4.5 | 4 | 0% | — | ● Not enough data |
Great place to see whether something you are buying is good or not, but there are stil a lot of obviously fake reviews. You have to weigh up if there are enough real reviews to ignore the fake ones, or if you feel that if they need fake reviews then they aren't honest or reliable enough to buy from anyway.
Well recommended on multiple media
Det er ok, godt man kan hjælpe andre, der prøver at lave sammen fejl som mig
I would like to have given more stars, but unfortunately Trustpilot isn’t vigilant enough with some of the reviews they allow to be posted. I speak from personal experience. For the true, authentic reviews that get posted, these can be found in the 1*, 2* and 3* reviews. These reviews show the truth behind companies. There’s too many 5* reviews based on a ‘friendly’ chat. Helpful information. You get my drift. These reviews aren’t in-depth reviews and give a false sense of the reality. To be fair, I’m talking about very specific types of company who prey on a person’s vulnerability or desperateness. I think Trustpilot should revisit the 1-3* reviews and judge for themselves.
Bonjour, je mets cette note, car votre système ne contrôle pas les avis positifs qui gonflent une note d'une entreprise reconnue comme à problemes. Ceci ne reflète pas la réalité, et donne de fausses idées au consommateur. Cela devait être plus strictes. Merci.
My review revomed ,need change rules
You did fine
CrowdTrust is a comprehensive review platform designed to facilitate consumer feedback and enhance transparency in the marketplace. The company enables users to discover, read, and write reviews about a wide range of businesses across various industries, including banking, travel, insurance, and retail. By allowing customers to share their experiences, CrowdTrust helps potential buyers make informed decisions when selecting products and services. The platform serves a diverse audience, including consumers looking for trustworthy insights into companies they are considering, as well as businesses aiming to strengthen their reputations through customer feedback. Through its user-friendly interface, CrowdTrust strives to empower individuals with the confidence to shop wisely while providing companies with valuable insights to improve their offerings.