Tune Hotels is a global hotel chain that offers affordable accommodation options for budget-conscious travelers. The company focuses on providing essential services and amenities to ensure a comfortable stay without unnecessary frills. Each hotel is designed with a modern aesthetic, catering primarily to leisure and business travelers seeking value for their money. Customers of Tune Hotels typically include both domestic and international visitors looking for convenience and affordability in various locations. The company aims to simplify the travel experience by providing clean, comfortable rooms and essential services, such as 24-hour reception and Wi-Fi access. By focusing on cost-effective lodging solutions, Tune Hotels positions itself as a practical choice for those who prioritize functionality and budget over luxury.
Tune Hotels receives mixed feedback from customers, reflecting both positive experiences and significant complaints. Many reviewers appreciate the affordable rates and the cleanliness of the rooms, particularly at locations like the Tune Hotel Liverpool and Kuala Lumpur, where guests highlight the accommodating staff and great locations.
However, a substantial number of reviews express dissatisfaction with issues such as double charging and poor room conditions, including reports of uncleanliness and inadequate service. Some customers describe their experiences as "shocking" and "rubbish," indicating frustration with the booking process and room quality. While some locations are praised for their friendly staff and reasonable prices, the negative experiences regarding room conditions and billing practices overshadow the positives.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 13 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 2.5 | 2 |
| Jun 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 13 most recent reviews.
“Truly shocking Overnight stay booked tried to triple charge us”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 3.2 out of 5 (fair) | 100 out of 100 | — | 13 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 |
Bottom line: Tune Hotels is #5 of 5 on overall rating in this group.
13 reviews of Tune Hotels. Filter by what matters to you.
Hi. I was in the Liverpool Tune hotel last September 2024 I paid £316 for 3 nights I was about to book again for this September and the price for the same 3 nights has more than doubled it’s now £636 can someone explain? Because I know things have cost a bit more and wages have increased but for god sake this is robbery by the way I enjoyed I really enjoyed my stay
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Polarized pattern: few middle ratings. 54% of recent reviews are 4–5★ and 38% are 1–2★.
Tune Hotels is a global hotel chain that offers affordable accommodation options for budget-conscious travelers. The company focuses on providing essential services and amenities to ensure a comfortable stay without unnecessary frills. Each hotel is designed with a modern aesthetic, catering primarily to leisure and business travelers seeking value for their money. Customers of Tune Hotels typically include both domestic and international visitors looking for convenience and affordability in various locations. The company aims to simplify the travel experience by providing clean, comfortable rooms and essential services, such as 24-hour reception and Wi-Fi access. By focusing on cost-effective lodging solutions, Tune Hotels positions itself as a practical choice for those who prioritize functionality and budget over luxury.
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