How can I track my order from TV Village?
For details on order tracking, please refer to the confirmation email sent after purchase or contact our customer service for assistance.
TV Village, accessible via www.tv-village.net, operates in the electronics retail sector with a focus on television and related accessories. The company offers a broad range of products, including the latest models of LED, OLED, and Smart TVs, alongside a variety of television accessories and related electronics. TV Village caters to a wide audience, from tech enthusiasts seeking the newest television technology to average consumers looking to upgrade their home entertainment systems. With a commitment to providing quality products and customer service, TV Village positions itself as a reliable source for consumers looking to purchase new televisions and accessories. The company's online platform is designed to facilitate an easy shopping experience, allowing customers to browse, compare, and purchase products from the comfort of their homes. TV Village aims to meet the needs of its customers with a diverse inventory, competitive pricing, and detailed product information, ensuring an informed buying process for all.
TV Village receives high praise for its fast delivery and excellent customer service, with many reviewers highlighting the efficiency of the ordering process and the quality of the products. Customers frequently mention that their items arrive quickly and are well-packaged, contributing to a positive shopping experience.
However, there are some complaints regarding communication, particularly about delays in email responses and tracking information. A few consumers express frustration over receiving damaged items, such as cracked screens, which can detract from the overall satisfaction. Despite these issues, the majority of feedback emphasizes the company's reliability and great service. Overall, TV Village is viewed positively, with a strong reputation for delivering quality products swiftly.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 100 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Do not reply to emails ordered items had an email saying order been received and nothing else, no delivery no trackin...”
“i ordered a tv from these people and they sent my parcel with dpd now you can request for the driver to leave it in a...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 100 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1.3 out of 5 (poor) | — | +104% | 547 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 |
Bottom line: TV Village is #2 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 4.5).
100 reviews of TV Village. Filter by what matters to you.
Over a year ago
Do not reply to emails ordered items had an email saying order been received and nothing else, no delivery no tracking info, called them they apologised saying it was back logged and the issue was re... See more
Over a year ago
delivery time as promised very well packed TV now installed and works perfectly
Over a year ago
Haven't received and found my old remote
Over a year ago
First class customer service, postage a little cofusing, read ALL before entering the agreement.
Quick answers to the questions people ask most.
For details on order tracking, please refer to the confirmation email sent after purchase or contact our customer service for assistance.
TV Village offers a straightforward return policy for unsatisfied purchases. For specific terms and conditions, please visit our website or contact us directly.
Delivery times may vary based on your location and the item purchased. Please check our website for general delivery information or contact us for details about your order.
Yes, all our products come with a manufacturer's warranty. For detailed warranty information, including duration and coverage, please visit our website or contact customer service.
We're committed to ensuring customer satisfaction. For assistance with setting up your TV, please refer to the instructions provided with your product or contact our customer support team.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Do not reply to emails ordered items had an email saying order been received and nothing else, no delivery no tracking info, called them they apologised saying it was back logged and the issue was resolved and order on way.
delivery time as promised very well packed TV now installed and works perfectly
Haven't received and found my old remote
First class customer service, postage a little cofusing, read ALL before entering the agreement.
Easy to compare and order, quickly delivered, nothing to not like Have yet set up the TV, but it’s warranted. Great service, thank you
All as advertised.
Sized up as very happy with our previous Cello. Have purchased accessories with the company before and always great products and service, this was no different.
Great price Great service !!
I recently purchased this 19inch smart tv and was so pleased with the price and quick delivery.
Ordering was easy on the Web site registration and payment was also easy,the quality of the product is very goodand the picture quality is excellent.
Good price, prompt delivery, looking forward to getting some use out of it.
Poor advice received no help given
First class easy ordering and fast delivery. Highly recommend
Brill service
Good website ,easy to order, delivery next day, TV undamaged and in good order. Now installed and working in campervan. Perfect
Arrived quickly happy with purchase
Great service and quick delivery Carnt thank them enough
Quick delivery and very good price
Great company easy to order and all was delivered very fast
TV Village, accessible via www.tv-village.net, operates in the electronics retail sector with a focus on television and related accessories. The company offers a broad range of products, including the latest models of LED, OLED, and Smart TVs, alongside a variety of television accessories and related electronics. TV Village caters to a wide audience, from tech enthusiasts seeking the newest television technology to average consumers looking to upgrade their home entertainment systems. With a commitment to providing quality products and customer service, TV Village positions itself as a reliable source for consumers looking to purchase new televisions and accessories. The company's online platform is designed to facilitate an easy shopping experience, allowing customers to browse, compare, and purchase products from the comfort of their homes. TV Village aims to meet the needs of its customers with a diverse inventory, competitive pricing, and detailed product information, ensuring an informed buying process for all.
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