TV Guide is a comprehensive online platform that provides users with local TV listings, streaming service options, and the latest entertainment news, including updates on TV shows, movies, and celebrities. The website allows consumers to discover what to watch by offering hand-picked recommendations across various streaming platforms and live TV channels. Targeting television enthusiasts and streaming service subscribers, TV Guide aims to enhance the viewing experience by delivering timely information and curated content. With features that include full episodes of popular shows and articles covering the latest trends in entertainment, the company serves as a valuable resource for anyone looking to stay informed about their favorite programs and industry news.
TV Guide receives overwhelmingly negative feedback from consumers, with many expressing frustration over significant issues with its listings and service. Reviewers frequently report that the guide is riddled with errors, leading to confusion and dissatisfaction.
Complaints about incorrect data and misprinted listings are common, with one user noting that the app often provides wrong information about channels and programming. Additionally, many customers have faced problems with subscription fulfillment, stating that they have not received their ordered guides despite payment. While a few positive reviews highlight the usefulness of the guide for finding children's programming, these are vastly outnumbered by the critical sentiments.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.3 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 2 |
| Nov 24 | 3.5 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 3.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“It is slow, hard to read and sometimes it will not load at all”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · News & Media.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 1.3 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 100 |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.7 out of 5 (poor) | +24% | 211 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | — | −20% | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | 61 | |
| 2.3 out of 5 (poor) | 100 out of 100 | — | — | — | 31 |
Bottom line: TV Guide is #5 of 5 on overall rating in this group. On service, SWD Media scores higher (5.0 vs 1.0).
100 reviews of TV Guide. Filter by what matters to you.
Over a year ago
Defective app. Won't complete set up or sign in without errors. It's going on my delete list.
Over a year ago
Because it tells your right tv channels
Over a year ago
I love the old app much better the pictures were easier to use you could locate a channel listings for alphabetical and by time you will get notification of a program starting I don’t like this new ap... See more
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Decent enough app WHEN it works. When it doesn't the site won't let me log in. I get a message that my "email address is already in use, Please choose another". I am logged out of the system, browser cache was cleared and computer restarted, but I can't get logged in. Also tried two other browsers, same response. This is not the first time I have experienced this problem.
Defective app. Won't complete set up or sign in without errors. It's going on my delete list.
Because it tells your right tv channels
I love the old app much better the pictures were easier to use you could locate a channel listings for alphabetical and by time you will get notification of a program starting I don’t like this new app at all I have sir satellite TV. I can’t locate stations on this new app. It would be nice if we had a choice. Or the features could be combined from both apps.
When they changed the look and format, that was bad enough. It is slow, hard to read and sometimes it will not load at all. Now, it is completely down, and has been for hours. It is the worst TV app out there. It use to be great!! It sucks now.
I want the old app back. I can’t figure out how you see the listing for the streaming services, I have HULU Live. I don’t see that choice and finally when I try to use the Watchlist option I can’t join. Those are just for starters😡
I HATE the recent update to TV Guide!!! I used this app DAILY up until this update. Can’t find anything!!! Constantly says “No Results Found” when I search. Can’t identify stations, programs. Doesn’t load AT ALL sometimes. Sooooo slow! Bring back the old! Why change a good thing always? I can’t understand app updates at all!!!!
I am an oldie but goodie and while I have cable, netflix, hulu and prime I still watch commercial TV. I thought getting TV guide would help but NOT. The listings are highly inaccurate stating shows are new when they are not even on or listing shows that have been canceled. Let's not even go to where they constantly blame USPS for nondelivery. Let's be real...what company has an actual message on their customer service line telling customers that USPS is responsible for their delivery issues. This company totally sucks and I will NEVER renew again. All my other magazines and mail get here so why is TV guide the only issue that consistently does not even appear? I think they "forget" to print issues several times a year, pocket the money and then blame USPS as there is a great difference between being late and not showing up. My magazine does not appear. I can google TV listings online and will do so in future as this pretend magazine has ZERO respect for it's customers.
A “me too” review in that I find the “updated” one useless. I occasionally give it another try and leave frustrated. Miss the ability to sort by favorite channels, and color coding to quickly find movies, news, sports, etc.
I hate this new "improved"app.I want to be able to list my favorite channels and not have to waste time scrolling..scrolling..scrolling to try to find what I'm looking for..bring back the old user friendly app please!!!!
I LOVED the old app, this new app is ABSOLUTELY the WORST!!! Cant get any listings after 3hrs, won't give show descriptions, HORRIBLE! PLEASE PLEASE GO BACK 2 OLD VERSION!!!
I loved the old TVGuide and used it all the time. The new version is useless...maybe I’m not in the right time zone or something, but the new guide never matches what is actually on in the time slot.
Impossible to use. It doesn’t have the channel numbers. How do you record? Awful
I hate the new tv guide. I can only go 3 hours ahead, l can't see the actors, most movies no description, it's just terrible and cheap. Please bring the old one back, it was fine for my broadcast tv.
Agree with all other posts that the newest version of TVguide.com is a disaster. I used to like to read news stories and insights on shows and actors. Now the "latest news" information page looks almost identical to the "recommendations" page. It's become nothing but one big advertisement.
Hate it. Doesn’t give any info on the nights show. Slow. I want the old one back.
I also hate the new app. It does not tell you what’s on at that time, but gives a general description. It’s absolutely useless. It was great before the update. Whoever thought this was a good idea should be fired.
I agree with all the terrible reviews. Bring the old app back! I want to see shows by the current hour. I want to see a synopsis of the current episode. I don't want extraneous channels. I have an antenna and just want local stations. Listen to your users!!!
TV Guide used to be better in their application since they have modified the new TV Guide app it is a piece of s*** it is horrible do not download this app or even think about using it.
What happen worst ever i have to add my favorits everytime i log on to see if my shows are new no info not up to date please go back to old verison this has to be fixed please
TV Guide is a comprehensive online platform that provides users with local TV listings, streaming service options, and the latest entertainment news, including updates on TV shows, movies, and celebrities. The website allows consumers to discover what to watch by offering hand-picked recommendations across various streaming platforms and live TV channels. Targeting television enthusiasts and streaming service subscribers, TV Guide aims to enhance the viewing experience by delivering timely information and curated content. With features that include full episodes of popular shows and articles covering the latest trends in entertainment, the company serves as a valuable resource for anyone looking to stay informed about their favorite programs and industry news.
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