TV Guide is a comprehensive online platform that provides users with local TV listings, streaming service options, and the latest entertainment news, including updates on TV shows, movies, and celebrities. The website allows consumers to discover what to watch by offering hand-picked recommendations across various streaming platforms and live TV channels.
Targeting television enthusiasts and streaming service subscribers, TV Guide aims to enhance the viewing experience by delivering timely information and curated content. With features that include full episodes of popular shows and articles covering the latest trends in entertainment, the company serves as a valuable resource for anyone looking to stay informed about their favorite programs and industry news.
TV Guide receives overwhelmingly negative feedback from consumers, with many expressing frustration over significant issues with its listings and service. Reviewers frequently report that the guide is riddled with errors, leading to confusion and dissatisfaction.
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Complaints about incorrect data and misprinted listings are common, with one user noting that the app often provides wrong information about channels and programming. Additionally, many customers have faced problems with subscription fulfillment, stating that they have not received their ordered guides despite payment. While a few positive reviews highlight the usefulness of the guide for finding children's programming, these are vastly outnumbered by the critical sentiments.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.3
100
100%
● Low
1.3 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
2.0▲ 1.0
12-month avg
1.9
All-time
1.3
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
1.0
2
Nov 24
3.5
2
Dec 24
—
0
Jan 25
1.0
2
Feb 25
—
0
Mar 25
3.0
1
Apr 25
—
0
May 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
Top complaintsof 94 negative reviews
Slow6%
6 mentions
Customer service5%
5 mentions
Payment issues4%
4 mentions
Cancellation3%
3 mentions
“It is slow, hard to read and sometimes it will not load at all”
On “Slow” · Apr 27, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · News & Media.
Overall rating and review count for this company and similar companies
I love the old app much better the pictures were easier to use you could locate a channel listings for alphabetical and by time you will get notification of a program starting I don’t like this new app at all I have sir satellite TV. I can’t locate stations on this new app. It would be nice if we had a choice. Or the features could be combined from both apps.
This app is worse than the old one. It is very slow. If you use the search feature the program comes up, but it doesn’t tell you when it’s on or what channel. Go back to the old format!
Usually this tv listings is hrlpfull but week com 9/11/24 its misprinted getting sky movies cocked up . They list sky 303 as christmas but it seems to be 310 ch drama ,??? Confuseing check your listings bower.
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The TV Guide app is GREAT, when it works! But, it only works intermittently. I honest don’t understand my having to delete then reinstall the TV Guide app time and time again only to realize a possible read on TV shows. I’d gladly pay for something that works, but even that is not an option. Sooooo disappointed in this app!
I live in Portland, OR and use TV Guide for antenna broadcast listings. Your newest revision is Terrible!
I used to be able to click on a channel to see a full list of a channel's shows for that day or even the next day or week, etc.
I also liked to see when a show was originally broadcast. Now I see nothing about the original broadcast.
Please fix these problems!!!
TV Guide is a comprehensive online platform that provides users with local TV listings, streaming service options, and the latest entertainment news, including updates on TV shows, movies, and celebrities. The website allows consumers to discover what to watch by offering hand-picked recommendations across various streaming platforms and live TV channels.
Targeting television enthusiasts and streaming service subscribers, TV Guide aims to enhance the viewing experience by delivering timely information and curated content. With features that include full episodes of popular shows and articles covering the latest trends in entertainment, the company serves as a valuable resource for anyone looking to stay informed about their favorite programs and industry news.