TV Guide is a comprehensive online platform that provides users with local TV listings, streaming service options, and the latest entertainment news, including updates on TV shows, movies, and celebrities. The website allows consumers to discover what to watch by offering hand-picked recommendations across various streaming platforms and live TV channels.
Targeting television enthusiasts and streaming service subscribers, TV Guide aims to enhance the viewing experience by delivering timely information and curated content. With features that include full episodes of popular shows and articles covering the latest trends in entertainment, the company serves as a valuable resource for anyone looking to stay informed about their favorite programs and industry news.
TV Guide receives overwhelmingly negative feedback from consumers, with many expressing frustration over significant issues with its listings and service. Reviewers frequently report that the guide is riddled with errors, leading to confusion and dissatisfaction.
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Complaints about incorrect data and misprinted listings are common, with one user noting that the app often provides wrong information about channels and programming. Additionally, many customers have faced problems with subscription fulfillment, stating that they have not received their ordered guides despite payment. While a few positive reviews highlight the usefulness of the guide for finding children's programming, these are vastly outnumbered by the critical sentiments.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.3
100
100%
● Low
1.3 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
2.0▲ 1.0
12-month avg
1.9
All-time
1.3
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
1.0
2
Nov 24
3.5
2
Dec 24
—
0
Jan 25
1.0
2
Feb 25
—
0
Mar 25
3.0
1
Apr 25
—
0
May 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
Top complaintsof 94 negative reviews
Slow6%
6 mentions
Customer service5%
5 mentions
Payment issues4%
4 mentions
Cancellation3%
3 mentions
“It is slow, hard to read and sometimes it will not load at all”
On “Slow” · Apr 27, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · News & Media.
Overall rating and review count for this company and similar companies
9 times out of 10 its wrong and it seems the only lifetime movies it gives me is African Americans or blacks it been wrong for the last 2 months and you keep bugging me about renews, I got allot of other ways to get my info for free, but I've had TV guide since I was 9, I'm 53 and very disappointed I've had to learn to do without you will be on my cutting block.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
TV Guide is a comprehensive online platform that provides users with local TV listings, streaming service options, and the latest entertainment news, including updates on TV shows, movies, and celebrities. The website allows consumers to discover what to watch by offering hand-picked recommendations across various streaming platforms and live TV channels.
Targeting television enthusiasts and streaming service subscribers, TV Guide aims to enhance the viewing experience by delivering timely information and curated content. With features that include full episodes of popular shows and articles covering the latest trends in entertainment, the company serves as a valuable resource for anyone looking to stay informed about their favorite programs and industry news.