TV Guide is a comprehensive online platform that provides users with local TV listings, streaming service options, and the latest entertainment news, including updates on TV shows, movies, and celebrities. The website allows consumers to discover what to watch by offering hand-picked recommendations across various streaming platforms and live TV channels. Targeting television enthusiasts and streaming service subscribers, TV Guide aims to enhance the viewing experience by delivering timely information and curated content. With features that include full episodes of popular shows and articles covering the latest trends in entertainment, the company serves as a valuable resource for anyone looking to stay informed about their favorite programs and industry news.
TV Guide receives overwhelmingly negative feedback from consumers, with many expressing frustration over significant issues with its listings and service. Reviewers frequently report that the guide is riddled with errors, leading to confusion and dissatisfaction.
Complaints about incorrect data and misprinted listings are common, with one user noting that the app often provides wrong information about channels and programming. Additionally, many customers have faced problems with subscription fulfillment, stating that they have not received their ordered guides despite payment. While a few positive reviews highlight the usefulness of the guide for finding children's programming, these are vastly outnumbered by the critical sentiments.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.3 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 2 |
| Nov 24 | 3.5 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 3.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“It is slow, hard to read and sometimes it will not load at all”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · News & Media.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 1.3 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 100 |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.7 out of 5 (poor) | +24% | 211 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | — | −20% | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | 61 | |
| 2.3 out of 5 (poor) | 100 out of 100 | — | — | — | 31 |
Bottom line: TV Guide is #5 of 5 on overall rating in this group. On service, SWD Media scores higher (5.0 vs 1.0).
100 reviews of TV Guide. Filter by what matters to you.
What idiot makes decisions on app usability. Obviously no one who ever used the TV Guide app. No color coding and no descriptions of the specific episode. It’s worthless. Cut you losses and just return to the previous version. And fire the idiot.
This is really really bad! Whoever suggest or approved this change should resign effective immediately. You can’t even read the entire name of a show...what were you thinking? Please restore the old format!!!!
The updated version is a prime example of “You should have left well enough alone!” It takes forever to load the listings. When you click on a title, it no longer tells you anything about that day’s episode. This is now an app that is a total waste of time. I’m deleting it right now.
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Way to mess it up,with listing gone,like certain channels not shows
The ‘new’ app is completely useless. They do not give any information about what is showing except a general description of the show’s concept. One show that shares a title with a 1970s show even has the information for the previous show rather than the current one. This is the absolute worst update of any app that I’ve ever seen. I’ll give it a month to correct, then I delete.
If i could give less i would. Continual missing of issues. Contacted them and they blame USPS which is not a problem with any other mail. Refuses to tell me how to cancel and get refund for amount paid thru 2022. Very poor cistomer service.
It was going to require IOS 13 or higher,my iPad only went to 12.5 so I bought a new later version iPad because I was missing not have T.V. Guide.I am so disappointed with this new T.V.Guide,it is nothing like the old one,I hate it.I am now using my cable guide as it shows what each listing is about!!negatine,negative!!
It it isn’t broken, don’t fix it comes to mind in regards to the new TV guide updated app. I can navigate ok to a degree, however, I struggle with finding the detail of what the show is about ie. the description. Also, the wording is very small and find myself looking for my readers in order to see the listings clearly. I am with the others...please ditch the new and bring back the old app.
The new TV Guide app is horrible! I used it daily and now will probably delete it. I just want to scroll listings and see a show synopsis. Bombarded with adds and promos for shows I will NEVER watch, search is awful- can no longer search for a channel, takes forever to load and no more movie posters for old movies (TCM) which I loved. If they don’t switch back soon I will delete and look for something else. Worst update ever! I would give it 0 stars if I could!
The new TV Guide is horrible. The viewing of the TV schedule is encombered and over whelmed by its colours and presentational format. It now restricts the schedule viewing to 3.5 hours. Before you could view many, many hours of scheduling in advance. You can no longer select movies, news, etc. out that was in a special selection area or select favorite channels. IMPROVE THIS NEW APP OR GO BACK TO THE OLD APP.
The new app for TV guide is unusable. We will have to find something else to use to find out what is on. We use cable tv. This is the worst attempt to provide information that I have ever seen. Will be deleting the app. It is a waste of time. No directions, for all the changes. No channel number. Less than half of the channels available are listed. The detail is gone.
Absolutely AWFUL!!! The search feature is SO bad and confusing. Can’t just push channel button so see ahead and the color coding is gone (green was always sports). Who thought this change was a good idea? It’s terrible. Bring back the old app! I can’t even use this anymore.
Not happy. I pushed channel me tv button, like I did before to display what’s on that channel for the rest of the day, and it disappeared. How do I get my favorites to show only?
After proving I paid for my subscription through next year, TV guide still stopped sending our magazine. Their problem is that they never stop sending renewals, even when it's not time to renew. Then they won't honor what you've already paid for.
The TV Guide website and app are showing bad data. This started about Jan 1 or earlier. I think they and other TV listings apps use the same database because they all have the same incorrect listings. This must be FIXED!
TV Guide is a comprehensive online platform that provides users with local TV listings, streaming service options, and the latest entertainment news, including updates on TV shows, movies, and celebrities. The website allows consumers to discover what to watch by offering hand-picked recommendations across various streaming platforms and live TV channels. Targeting television enthusiasts and streaming service subscribers, TV Guide aims to enhance the viewing experience by delivering timely information and curated content. With features that include full episodes of popular shows and articles covering the latest trends in entertainment, the company serves as a valuable resource for anyone looking to stay informed about their favorite programs and industry news.
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