TV Guide is a comprehensive online platform that provides users with local TV listings, streaming service options, and the latest entertainment news, including updates on TV shows, movies, and celebrities. The website allows consumers to discover what to watch by offering hand-picked recommendations across various streaming platforms and live TV channels. Targeting television enthusiasts and streaming service subscribers, TV Guide aims to enhance the viewing experience by delivering timely information and curated content. With features that include full episodes of popular shows and articles covering the latest trends in entertainment, the company serves as a valuable resource for anyone looking to stay informed about their favorite programs and industry news.
TV Guide receives overwhelmingly negative feedback from consumers, with many expressing frustration over significant issues with its listings and service. Reviewers frequently report that the guide is riddled with errors, leading to confusion and dissatisfaction.
Complaints about incorrect data and misprinted listings are common, with one user noting that the app often provides wrong information about channels and programming. Additionally, many customers have faced problems with subscription fulfillment, stating that they have not received their ordered guides despite payment. While a few positive reviews highlight the usefulness of the guide for finding children's programming, these are vastly outnumbered by the critical sentiments.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.3 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 2 |
| Nov 24 | 3.5 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 3.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“It is slow, hard to read and sometimes it will not load at all”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · News & Media.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 1.3 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 100 |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.7 out of 5 (poor) | +24% | 211 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | — | −20% | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | 61 | |
| 2.3 out of 5 (poor) | 100 out of 100 | — | — | — | 31 |
Bottom line: TV Guide is #5 of 5 on overall rating in this group. On service, SWD Media scores higher (5.0 vs 1.0).
100 reviews of TV Guide. Filter by what matters to you.
Please somebody tell me how I can get the old app back I can’t use this new TV Guide app it is no help to me at all the old TV Guide app told me everything what was coming on for the night which episode why would they do this to something that was so useful and good now it’s a useless app on my phone that should be deleted soon if they don’t change back
TV guide used to be my favorite app. It loaded quickly and told me exactly what I needed to know. What was on when, exactly which episode was playing, and if it was new or a repeat. Now it does none of those things. Why should I keep it?
I’ve seen some app updates before that were not improvements but never an update so awful that the entire app is rendered useless. This, for me, is the worst update I’ve ever seen of an app. Would like to speak to the utter morons who designed this just to hear what they could have been thinking in removing every piece of useful functionality.
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Nice to know I’m not the only one HATING this “new” TVGuide crap app! Lousy. No description of episodes or even episode season and show. Terrible. I found another app called TV Listings Plus that is so much better than this new TV guide crap app. Not allowed to post the link here. Don’t know why, so go to App Store or google play and get “TV Listings Plus” app.
New TV guide on my iPad. I wish you could make the tv channel numbers on the left side smaller. Ian only 70 yrs old and my eyesight over the years has only improved. My eyes are so damned good I can see a flea on a rabbits ass from 1000 yards. Your doing a great job. Now, can you bring back the old TV guide, the one I could actually read and use? Jobbahut@ Hotmail. com
Another case of trying to fix something not broken.. Worst upgrade I've ever seen. Only 3 hours into the future. No favorites. No color coding. Why? Why? Why? Deleting until these are available
New app is completely useless. The channel numbers are so small as to be nearly “useless” and it does not tell you what tonight’s episode of a given program is, rather inducating all of the streaming possibilities and every other episode. Says Nova was on last night which it clearly was not!
This “new and improved” version is ridiculous. No previews of any shows, slow to load, limited in times to be seen. If I were on the Board of Directors, I would be firing people, demanding a refund, and returning to what was working. Bad show, folks.
Your app was awesome. Your new app is terrible. I have antenna TV and firestick. I can no longer tell what is on tv later today or tomorrow.
TV Guide is a comprehensive online platform that provides users with local TV listings, streaming service options, and the latest entertainment news, including updates on TV shows, movies, and celebrities. The website allows consumers to discover what to watch by offering hand-picked recommendations across various streaming platforms and live TV channels. Targeting television enthusiasts and streaming service subscribers, TV Guide aims to enhance the viewing experience by delivering timely information and curated content. With features that include full episodes of popular shows and articles covering the latest trends in entertainment, the company serves as a valuable resource for anyone looking to stay informed about their favorite programs and industry news.
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