
Utility Aid is a UK-based company specializing in securing optimal utility service agreements for charities and not-for-profit organizations. The company focuses on negotiating competitive contracts for water, gas, and electricity, ensuring that its clients receive the best possible rates and services. By leveraging collective buying power, Utility Aid aims to create significant savings for its customers while also supporting community initiatives through the Utility Aid Foundation, which donates a portion of its fees to various charities across the UK. In addition to contract negotiations, Utility Aid offers a range of services including invoice checking to identify discrepancies, as well as void management methods to prevent unnecessary charges for unoccupied buildings. The company's dedicated professionals provide tailored advice to help clients navigate their utility needs and explore sustainability savings, making it easier for organizations to manage their energy costs effectively.
Utility Aid consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers highlight the company's excellent communication and responsiveness, noting that staff members like Danny Armstrong, Alex Jennings, and Kristian provide exceptional support throughout the process of managing utility services.
Many customers appreciate how Utility Aid simplifies complex tasks, such as renewing contracts and transferring services, while also helping organizations recover significant funds, like VAT overpayments. The team's professionalism and genuine care for clients' needs are frequently mentioned, with individuals feeling well-supported and informed at every step. Overall, Utility Aid is recognized for its outstanding service and commitment to helping clients navigate utility challenges effectively.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2026.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 5.0 | 3 |
| Jun 25 | 5.0 | 11 |
| Jul 25 | 4.7 | 7 |
| Aug 25 | 4.8 | 9 |
| Sep 25 | 5.0 | 4 |
| Oct 25 | 4.7 | 6 |
| Nov 25 | 5.0 | 4 |
| Dec 25 | 5.0 | 5 |
| Jan 26 | 5.0 | 4 |
| Feb 26 | 5.0 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Utility Aid - Assistance Thank you to Kristian for his help and support with arranging the Parish Council's gas and e...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | +1% | 60 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.0 out of 5 (poor) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 696 |
Bottom line: Utility Aid is #1 of 5 on overall rating in this group.
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Utility Aid is a UK-based company specializing in securing optimal utility service agreements for charities and not-for-profit organizations. The company focuses on negotiating competitive contracts for water, gas, and electricity, ensuring that its clients receive the best possible rates and services. By leveraging collective buying power, Utility Aid aims to create significant savings for its customers while also supporting community initiatives through the Utility Aid Foundation, which donates a portion of its fees to various charities across the UK. In addition to contract negotiations, Utility Aid offers a range of services including invoice checking to identify discrepancies, as well as void management methods to prevent unnecessary charges for unoccupied buildings. The company's dedicated professionals provide tailored advice to help clients navigate their utility needs and explore sustainability savings, making it easier for organizations to manage their energy costs effectively.
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