Utility Stream Ltd is a business energy broker specializing in providing comprehensive energy solutions for a diverse range of clients, from small independent businesses to multinational corporations. The company focuses on simplifying the complexities of the energy market, promoting transparency, and helping clients achieve their sustainability goals.
Utility Stream offers services in business energy procurement, commercial water solutions, and net-zero carbon reduction strategies. By leveraging their extensive market access, the company aims to provide tailored energy supply options that meet the specific requirements of each client. With a commitment to integrity and sustainability, Utility Stream is dedicated to supporting businesses in navigating the evolving energy landscape while fostering a more sustainable future.
Utility Stream has a positive customer experience.
Utility Stream consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers highlight the professionalism and efficiency of staff members like Ed Scott and Joseph Simister, who are noted for their exceptional support in securing competitive utility rates and managing contract renewals.
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Many customers appreciate the seamless and stress-free experience when switching suppliers, with comments emphasizing the quick and easy processes facilitated by the team. The friendly and transparent communication style of the staff further enhances customer satisfaction, making them feel valued and prioritized. Overall, Utility Stream is highly recommended for its outstanding service and commitment to customer needs, reflecting a strong positive sentiment among users.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
16
100%
—
● Low
4.9 / 5 overall
=
16 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
5.0
1
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
—
0
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 16 most recent reviews.
Top praiseof 16 positive reviews
Prices & value44%
7 mentions
Customer service38%
6 mentions
Fast & efficient38%
6 mentions
Professionalism38%
6 mentions
“WODR was instructed by us to assist in helping to change water suppliers and look give us a better deal”
On “Prices & value” · Jul 1, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
Overall rating and review count for this company and similar companies
Joseph Simister at Utility Stream was instrumental in helping us secure improved water rates and provided exceptional support throughout the renewal process. We highly recommend their services and would not hesitate to work with them again in the future.
Through one of our clients, I was referred to WODR and had the pleasure of dealing with Freddie Boydicott. Prompt, responsive, efficient, professionally-friendly and thoroughly knowledgeable in the product. What an absolute delight! It was so refreshing to be kept up to date on the progress of the switch-over without having to constantly chase up on it. Keep up the great work Freddie! And, Kudos to WODR for choosing your Business Development Execs with care. You have 100% got the correct profiling for the position. Great work. Thank you.
Warm regards
Catherine
Facilities Manager
WODR was instructed by uThumbs up, quick and easy ultility switchs to assist in…
WODR was instructed by us to assist in helping to change water suppliers and look give us a better deal. The whole process was effortless and the turnaround from opening discussions registering the account was days. Incredibly quick, efficient and will certainly keep them as a contact for future utility renewals. Big thumbs up to Rachael M for making the switch quick, easy and helping make some savings.
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Jordan has been professional and efficient in providing competitive quotes and has been a pleasure to deal with throughout the energy tendering process.
I've just looked to see that I've been working with Caitlin Hope for over 3 months now when she first spoke to me about switching our Water accounts to Waterplus.
I found her very friendly and professional manner a 'breath of fresh air' compared to the many, many representatives I come across every single day!
Apart from securing the best deal possible she has continued to keep in touch and be available to support me throughout the process.
I must say she is an absolute delight to work with combining professionalism, friendliness with very much the work and service being at the forefront!
Thank you Ed Scott for sorting out the renewal contract on our gas. I found Ed to be very professional and he managed to take all the pressure off having to deal with the renewal. A very good and efficient experience.
I felt very comfortable working with Ed he is professional and transparent with his information.
He puts the customers interests first and foremost when procuring the best energy deals.
Would highly recommend Utility Stream, they will save you a lot of time and money.
Smooth and simple service and would use again. I have used another company in the past who stuck me with sky high rates and didn't want to know after that. Utility Stream sorted it all out for me with no fuss. Great to see and experience.
Utility Stream helped me through some difficulties with my energy contracts with Opus Energy. They took charge and worked it all out for me. Now I’m sorted for the next 3 years with no headaches. Thank you so much.
Nav at Utility Stream assisted us at Spice & Seasoning international with both electric and gas contracts with professional help and open view of options.
Utility Stream Ltd is a business energy broker specializing in providing comprehensive energy solutions for a diverse range of clients, from small independent businesses to multinational corporations. The company focuses on simplifying the complexities of the energy market, promoting transparency, and helping clients achieve their sustainability goals.
Utility Stream offers services in business energy procurement, commercial water solutions, and net-zero carbon reduction strategies. By leveraging their extensive market access, the company aims to provide tailored energy supply options that meet the specific requirements of each client. With a commitment to integrity and sustainability, Utility Stream is dedicated to supporting businesses in navigating the evolving energy landscape while fostering a more sustainable future.