Affordable and friendly customer service
Affordable and friendly customer service

Virtual UK Office Services is a provider of virtual office solutions, offering a range of business and personal mail services designed to support individuals and companies operating in the UK and abroad. The company specializes in affordable options, including registered office services, directors' service addresses, and business mail addresses with mail and parcel forwarding capabilities, starting from £19 per year. Targeting entrepreneurs, small business owners, and busy professionals, Virtual UK Office Services aims to provide a reliable and efficient way to manage correspondence without the need for a physical office space. The company also offers additional features such as mail scanning and email services, ensuring customers can access their mail conveniently from anywhere in the world. With a commitment to straightforward pricing and customer support from knowledgeable staff, Virtual UK Office Services is positioned to meet the diverse needs of its clientele.
Reviewers consistently praise Virtual UK Office Services for their efficient and friendly service, highlighting the quick setup and straightforward processes. Many customers appreciate the affordability and reliability of the service, noting that it is both fast and well-priced.
Positive sentiments dominate, with numerous mentions of excellent communication and prompt responses, making it easy for users to get the assistance they need. However, a few critical reviews express dissatisfaction, particularly regarding transparency on the website and slow customer service response times. One reviewer even mentions a negative experience involving unexpected fees. Despite these concerns, the overwhelming majority of feedback reflects a positive experience with the service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 4.8 | 10 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Affordable and friendly customer service”
“the information given on the website are not transparent and the customer services takes ages to answer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Office Supplies.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 60 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.9 out of 5 (poor) | +111% | 1,000 |
Bottom line: Virtual UK Office Services is #2 of 5 on overall rating in this group. On service, Totaljobs scores higher (4.9 vs 4.6).
60 reviews of Virtual UK Office Services. Filter by what matters to you.
Over a year ago
Affordable and friendly customer service
Over a year ago
Items dealt with straight forward the point is that points and questions were dealt with exactly not with any deviation.
Over a year ago
Very Quick to set up and I was able to use the service straight away.
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Affordable and friendly customer service
Items dealt with straight forward the point is that points and questions were dealt with exactly not with any deviation.
Very Quick to set up and I was able to use the service straight away.
They were prompt
Brilliant service quick smooth and great value
Fast, efficient and well priced
Great service. It would be good if there were addresses nearer to where my company is
Efficient and friendly service- quick to respond. Thank you!
Excellent prompt and efficient
Always great service
quick and easy
sorry but i cant recommend their service. the information given on the website are not transparent and the customer services takes ages to answer. on top of that i have been robbed 25 gbp after i cancelled. in their terms and conditions it says that there is a deduction for companies but i subscribed for the service as a private individual so therefore it is not their right to take my money and i should be entitled for a full refund so stay away
It was easy to get the clarification I needed before making my purchase.
Excellent service provided
Fantastic intuitive service that goes the distance for startups. Very happy with the service!
Virtual UK Office Services is a provider of virtual office solutions, offering a range of business and personal mail services designed to support individuals and companies operating in the UK and abroad. The company specializes in affordable options, including registered office services, directors' service addresses, and business mail addresses with mail and parcel forwarding capabilities, starting from £19 per year. Targeting entrepreneurs, small business owners, and busy professionals, Virtual UK Office Services aims to provide a reliable and efficient way to manage correspondence without the need for a physical office space. The company also offers additional features such as mail scanning and email services, ensuring customers can access their mail conveniently from anywhere in the world. With a commitment to straightforward pricing and customer support from knowledgeable staff, Virtual UK Office Services is positioned to meet the diverse needs of its clientele.
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