Setup was really easy and quick
Setup was really easy and quick, the hardest part was choosing which package to take. All round great service.

Virtual UK Office Services is a provider of virtual office solutions, offering a range of business and personal mail services designed to support individuals and companies operating in the UK and abroad. The company specializes in affordable options, including registered office services, directors' service addresses, and business mail addresses with mail and parcel forwarding capabilities, starting from £19 per year. Targeting entrepreneurs, small business owners, and busy professionals, Virtual UK Office Services aims to provide a reliable and efficient way to manage correspondence without the need for a physical office space. The company also offers additional features such as mail scanning and email services, ensuring customers can access their mail conveniently from anywhere in the world. With a commitment to straightforward pricing and customer support from knowledgeable staff, Virtual UK Office Services is positioned to meet the diverse needs of its clientele.
Reviewers consistently praise Virtual UK Office Services for their efficient and friendly service, highlighting the quick setup and straightforward processes. Many customers appreciate the affordability and reliability of the service, noting that it is both fast and well-priced.
Positive sentiments dominate, with numerous mentions of excellent communication and prompt responses, making it easy for users to get the assistance they need. However, a few critical reviews express dissatisfaction, particularly regarding transparency on the website and slow customer service response times. One reviewer even mentions a negative experience involving unexpected fees. Despite these concerns, the overwhelming majority of feedback reflects a positive experience with the service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 4.8 | 10 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Affordable and friendly customer service”
“the information given on the website are not transparent and the customer services takes ages to answer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Office Supplies.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 60 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.9 out of 5 (poor) | +111% | 1,000 |
Bottom line: Virtual UK Office Services is #2 of 5 on overall rating in this group. On service, Totaljobs scores higher (4.9 vs 4.6).
60 reviews of Virtual UK Office Services. Filter by what matters to you.
Setup was really easy and quick, the hardest part was choosing which package to take. All round great service.
Quick, efficient and simple Did what they said and no hastle Super service
The staff are very knowledgeable and helpful.
easy service to use
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fast and reliable service / thank you
I mean all the forms are little bit complicated and there is too much to fill in.Generally the service is satisfaing.
Amazing service so far! Would recommend to anyone needing registered office address
Great communication Great prices for their many services
Very responsive, and giving clear information. Good value and seems to offer a better clearer service compared to the rest of the market I surveyed
Great, quick service.
The cancellation policy is terrible. You have to pay an admin fee which is more than what you paid for the registered address office. I won't recommend this service to anyone.
We chose VUK following a recommendation from a fellow nonprofit in the UK. We'd tried one of its competitors before (mentioning no names) and were left much UN-impressed with its application procedures & customer DIS-service. VUK's application policy is pain-free. The online form is user-friendly and the plans on offer covered what was needed. The cost was reasonable - we opted to pay yearly. It was less than 50% of a Royal Mail (RM), PO Box - not to mention 100% less hassle. For some reason, RM has a major bee in its bonnet when it comes to registering a certain category of nonprofit. Snobbish, but there you have it. This myopic approach to business will only lose it customers. Not our problem. We don't care. We got a great deal elsewhere 🤝
Virtual UK Office Services is a provider of virtual office solutions, offering a range of business and personal mail services designed to support individuals and companies operating in the UK and abroad. The company specializes in affordable options, including registered office services, directors' service addresses, and business mail addresses with mail and parcel forwarding capabilities, starting from £19 per year. Targeting entrepreneurs, small business owners, and busy professionals, Virtual UK Office Services aims to provide a reliable and efficient way to manage correspondence without the need for a physical office space. The company also offers additional features such as mail scanning and email services, ensuring customers can access their mail conveniently from anywhere in the world. With a commitment to straightforward pricing and customer support from knowledgeable staff, Virtual UK Office Services is positioned to meet the diverse needs of its clientele.
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