Vivid Green is an online retailer specializing in providing high-quality home products at competitive prices. The company offers a wide range of items for the kitchen, household, personal care, and office needs, catering to consumers looking for reliable and affordable solutions to enhance their daily lives. With a focus on convenience, Vivid Green ensures that customers can shop easily and receive their orders quickly, often with next-day delivery.
Targeting consumers who value quality and practicality, Vivid Green provides various kitchen appliances such as air fryers and rice cookers, as well as essential home goods. The company's commitment to customer satisfaction is reflected in its policies, including a 30-day return guarantee and a one-year warranty on products. With a user-friendly online platform, Vivid Green aims to meet the diverse needs of individuals and families seeking quality home products without overspending.
Vivid Green receives mixed reviews from customers, reflecting both commendable service and significant issues. Many reviewers praise the company's customer service, highlighting quick and friendly responses when dealing with product replacements or defects.
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For instance, customers report receiving replacements for malfunctioning items like a milk frother and a jump starter without hassle. However, a substantial number of consumers express frustration over delivery problems and product quality, with complaints about items not arriving on time or being defective upon receipt. Some customers describe their experiences as "waardeloos," indicating dissatisfaction with the overall service. While the positive feedback emphasizes the efficiency and helpfulness of the staff, the negative reviews point to a concerning trend of unreliable deliveries and product issues.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.0
60
100%
+1.5
● Low
3.0 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.5▲ 1.5
12-month avg
3.2
All-time
3.0
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.0
1
Oct 24
2.5
2
Nov 24
1.0
1
Dec 24
3.0
3
Jan 25
2.7
3
Feb 25
1.0
1
Mar 25
5.0
1
Apr 25
1.0
1
May 25
3.0
4
Jun 25
5.0
3
Jul 25
5.0
1
Aug 25
4.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 31 positive reviews
Customer service13%
4 mentions
“Afgelopen winter heeft mijn vrouw een citruspers gekocht van Vivid Green”
On “Customer service” · Jul 19, 2025
Top complaintsof 27 negative reviews
Customer service19%
5 mentions
“com to contact Vivid Green Customer Support, but they were unable to provide any assistance or replacements”
On “Customer service” · Feb 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
Overall rating and review count for this company and similar companies
Een ontvochtiger via BOL besteld. De ontvochtiger doet het geweldig. Het probleem is dat er geen gebruiksaanwijzing bij zit. Deze kun je via de website van Vividgreen downloaden maar dan blijkt deze onvolledig te zijn.
prijs kwaliteit verhouding van het product is prima. Na het plaatsen van de bestelling kwam er geen bevestigingsmail en ook een mail ter bevestiging van de verzending is er nooit gekomen....... Na een dag of 5 werd het pakket plotseling bezorgd.
Yes, Vivid Green is a legitimate company with numerous verified reviews. Customers have praised their products and customer service, as seen in the high ratings and positive feedback.
Is Vivid Green a scam?
No, Vivid Green is not a scam. While there are some negative reviews, the majority of feedback highlights quick responses and effective resolutions, indicating a generally reliable service.
What products does Vivid Green offer?
Vivid Green offers a variety of kitchen appliances and household items, including kitchen machines, jump starters, and citrus juicers, as noted in customer reviews.
What payment methods does Vivid Green accept?
Vivid Green typically accepts payments through major credit cards and online platforms like Bol.com, making transactions convenient for customers.
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What is Vivid Green's return policy?
Vivid Green has a customer-friendly return policy, allowing for product returns within the warranty period. Customers have reported quick processing of returns and replacements, enhancing overall satisfaction.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 52% of recent reviews are 4–5★ and 45% are 1–2★.
About Vivid Green
Vivid Green is an online retailer specializing in providing high-quality home products at competitive prices. The company offers a wide range of items for the kitchen, household, personal care, and office needs, catering to consumers looking for reliable and affordable solutions to enhance their daily lives. With a focus on convenience, Vivid Green ensures that customers can shop easily and receive their orders quickly, often with next-day delivery.
Targeting consumers who value quality and practicality, Vivid Green provides various kitchen appliances such as air fryers and rice cookers, as well as essential home goods. The company's commitment to customer satisfaction is reflected in its policies, including a 30-day return guarantee and a one-year warranty on products. With a user-friendly online platform, Vivid Green aims to meet the diverse needs of individuals and families seeking quality home products without overspending.