Top notch service from Travis
Top notch service from Travis, even the updates are appreciated since these are made to order and come a long way.

Vivid Racing is a leading online retailer specializing in aftermarket car parts and performance accessories. The company offers a vast selection of products designed to enhance vehicle performance, including parts for various makes and models. Customers can browse thousands of brands and millions of performance parts, ensuring they find the right components for their automotive needs. Targeting car enthusiasts, professional mechanics, and automotive businesses, Vivid Racing provides a user-friendly shopping experience with fast shipping options and competitive pricing. The platform also features valuable resources, including guides and articles that assist customers in making informed purchasing decisions. By focusing on quality and performance, Vivid Racing aims to meet the demands of a diverse clientele in the automotive aftermarket industry.
Vivid Racing receives a mixed response from customers, with many expressing dissatisfaction regarding order fulfillment and customer service. Reviewers frequently report issues such as items being misrepresented, backordered, or not shipped at all, leading to frustration and claims of unreliable service.
Complaints about poor communication are prevalent, with customers noting a lack of updates on their orders and difficulty reaching support. Despite these issues, some customers appreciate the quality of the parts and the initial service when placing orders. However, the overall sentiment leans negative, as many feel misled and unsupported throughout their purchasing experience. Overall, Vivid Racing struggles with customer satisfaction, primarily due to service and order reliability concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 2.6 | 5 |
| Oct 24 | 2.9 | 8 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 1.2 | 6 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 3 |
| Jul 25 | 1.3 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Just wanted to give props to their customer service”
“Turned it over to the bank after they blocked me from sending emails to their customer service email”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.8 out of 5 (fair) | 100 out of 100 | 2.8 out of 5 (fair) | 2.3 out of 5 (poor) | 2.2 out of 5 (poor) | −58% | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | — | — | 999 |
Bottom line: Vivid Racing is #4 of 5 on overall rating in this group. On delivery, Dream Car Giveaways scores higher (4.9 vs 2.3).
60 reviews of Vivid Racing. Filter by what matters to you.
Top notch service from Travis, even the updates are appreciated since these are made to order and come a long way.
Availability and a wide range of parts. Most have forgotten about the Porsche 996 and just do not offer much. This site is different. I will be able to put together my plan for my Porsche by utilizing Vivid Racing.
Travis was very helpful and friendly, right off the bat. Great experience that would make me consider ordering again from Vivid
Can I leave 6/5 stars? At end of the day even in a digital world personal service sells. Nate now is my personal go to guy when I need something. We quite literally just email him what we are looking at and he builds us a cart and a deal and we close the sale. This truly is a 1 of 0 experience in the performance world and it will not be our last. As we build this for our channel and new company launch Nate and vivid will be out first stop for products. Sales is a people business and this company knows how to win! 🏆
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Polarized pattern: few middle ratings. 45% of recent reviews are 4–5★ and 55% are 1–2★.
Chris made my order easy and took his time with me to choose the right kit for my 911. He also took time to call suppliers to see expected time frames which I appreciated more. Good sales rep.
Vivid Racing is my go to now for my C8 parts. Chris is great to deal with and knows his stuff. Order up!!
Very prompt response . Thank you for the great service
Stephen was insanely fast with responses and calling back/answering the phone, some of the best online customer service I have ever had. Comparing it to RH.com it is like comparing an SF90 to a VW bug, night and day. He even was able to price match and cut shipping costs. Best website for any time of parts I have ever been to.
Great communication and service support!
George did a great transaction
Very poor communication and customer service. Only three out of my four piston rings came in an and my seibon hood didn’t come in at all which I paid near 1k for. Reached out many times via call and email but all I got was voicemail and no response through email. Would not recommend this supplier at all if you want what you ordered.
Vivid Racing has pretty much everything you need. I have a motor sports shop located in CA, and Greg Schultz Has taken care of my orders. I’ve ordered Rims, exhaust systems, had ecus unlocked and tuned, programmers, ect. Everything has worked out perfectly.
Vivid Racing was the only distributor that had all the Body/Aero Parts for my 2008 Lexus IS F. Travis walked through my build and gave me honest opinions. Never felt pressured to make a quick decision. He checked on parts that were not on the shelf and Vivid is one of a few distributors that is an official seller of WALD Japan. Travis w/o asking was taking my parts order and saved me some shipping cost. I have a few more pieces I will be buying from Travis @ Vivid Racing.
Product back ordered. Gave me a far out delivery. Said would keep track of order and let me know progress. Received email stating was being shipped from vender. Sending tracking too! Great to see a company doing what they said they would do. Keep up the excellent work and thanks!
Vivid always clutch with the great help and parts. Nick had an exceptional product knowledge and personable approach make him a standout service representative.
Travis did a great job helping me out when I really needed it. I recently encountered a fitment problem with my old wheels and needed a new set FAST in order to keep the project moving, Travis jumped right in to help me, quickly building me a custom invoice and rushing my order through the process to get them sent to me as soon as possible. This is #3/3 for great experiences with Vivid, they’re my 1st. stop for parts for my ‘99 Eclipse.
Vivid Racing is a leading online retailer specializing in aftermarket car parts and performance accessories. The company offers a vast selection of products designed to enhance vehicle performance, including parts for various makes and models. Customers can browse thousands of brands and millions of performance parts, ensuring they find the right components for their automotive needs. Targeting car enthusiasts, professional mechanics, and automotive businesses, Vivid Racing provides a user-friendly shopping experience with fast shipping options and competitive pricing. The platform also features valuable resources, including guides and articles that assist customers in making informed purchasing decisions. By focusing on quality and performance, Vivid Racing aims to meet the demands of a diverse clientele in the automotive aftermarket industry.
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