Wiber Rent a Car is a car rental service that offers a range of vehicles designed to meet the diverse transportation needs of travelers. The company provides options for both short-term and long-term rentals, catering to tourists, business travelers, and local residents who require reliable transportation solutions. With a user-friendly online platform at wiberrentacar.com, customers can easily browse available vehicles, make reservations, and access additional services such as delivery and pick-up options. Wiber Rent a Car aims to provide convenient and flexible car rental experiences, ensuring that customers can find suitable vehicles for their journeys, whether for leisure or business purposes.
Wiber Rent a Car receives overwhelmingly positive feedback from customers, highlighting the excellent service and efficient processes. Reviewers frequently praise the helpful and friendly staff, as well as the quick and easy car collection via the smartbox system.
Many note that the vehicles are clean, well-maintained, and ready for use, contributing to a smooth rental experience. The shuttle service from the airport is also appreciated for its convenience. However, some customers express concerns about the limited office hours, particularly the inability to return cars before 7 AM, and a few mention issues with the pickup process at the airport. Overall, Wiber Rent a Car is highly recommended for its quality service and value, making it a popular choice among travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 998 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 998 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very Good service for this location agency, i take Audi A1 and it was so good”
“I can only advise you to stay away from this place”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.2 out of 5 (good) | — | 998 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.3 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.9 out of 5 (good) | — | 997 |
Bottom line: Wiber Rent a Car is #4 of 5 on overall rating in this group. On website & app, Snap Rentals scores higher (4.9 vs 4.2).
998 reviews of Wiber Rent a Car. Filter by what matters to you.
Fahrzeug in Ordnung und relativ neu und preiswert Allerdings bei der Abholung am Flughafen müssten sich alle Personen in der der prallen Sonne aufstellen und eine halbe Stunde warten. Bei Rückgabe steht man bei 34Grad in der Hitze und musste wieder 30 Minuten warten. Das haben wir bei anderen Autovermietungen nie erlebt. Service leider nicht empfehlenswert.
I checked in online so all I needed to do was pick up the keys at the office and this is where the issues are! I was served by a lady who done everything but serve me, she went off and answered the phone which I found extremely rude as she was supposed to be serving me and I did tell her I was in a bit of a rush. But this just made her slower and do other things, after returning from the phone call she then preceded to go out into the yard to help someone else who had a problem, nothing like a bit of customer service and actually deal with the person who is at your computer! On returning to her computer I did ask her could she actually deal with me as I had someone waiting for me, but this women wasn’t done she decided to leave her computer again and me standing there whilst she went to get involved with an argument between the only other operator and a customer. This time I had to say something and I stated if she couldn’t serve me as she was busy doing everything else is there somebody else who could complete my booking, her reply, I’ve only been gone 19 seconds. WOW a liar as well, I couldn’t wait to get out of there and as she finished my booking she had the front to ask me could I rate her service on her computer. I politely said you wouldn’t want me to do that now as she would only get 1 star!! I have given 3 stars as the shuttle drivers are great and the person who served me when I returned was also great. You just need to retrain this women or get rid of her as she has absolutely zero customer service skills.
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Recogida en el aeropuerto y no es verdad Esperar a la camioneta y si va una familia completa esperar a q haya sitio en la próxima Para la ida y para la vuelta Esperar para cobrar 2 litros o así q faltaba del depósito ya q como no está en el Areopuerto te confundes y tienes q dar vueltas para encontrar el sitio Muy incómodo si tienes q coger un avión o conducir a la playa
The service provided by Wiber is very good and I have rented about 5 or 6 cars from them with no issue but the last time we had a couple of issues ,first we were charged twice for the car but this was refunded when we contacted them the other problem was the car. We booked a Fiat 500 which are usually a great little car but this had some issues ,the car kept showing up different warning lights ,stop start not working , hill stop not working ,seat belt lights staying on when both seat belts were in use ,these were all intermittent lights that would come on and off regularly also the suspension seemed to have some issues too .We only needed the car for a few days so when we dropped it back I told the guy the issues and hopefully they will sort them out.I would rent from Wiber again as overall they offer good value for money ,just the car was disappointing this time.
Te recogen del aeropuerto con bastante rapidez en el punto de encuentro. Luego estuvimos esperando a ser atendidos 20 minutos. Te dan la opción de pagar si o si 86€ antes de seguro o obligatoriamente 1000€ después tenga algún daño o no el coche. Nos dieron uno con una rueda pinchada, nos lo cambiaron enseguida y nos dieron otro. El mando del coche no tenía pilas y nos tocaba abrir/cerrar a mano, y tampoco tenía agua el limpiaparabrisas, los asientos estaban un poco sucios. El coche en sí iba bastante bien. La devolución fue bastante rápida también.
The way to get a car or to return a car is a big mess. Just to return a car we had to wait over 30 minutes just to give back keys and had somebody check if the fuel was full. When it's finally your turn, the service is decent (when they speak English).
The car is not good
El coche muy bien, las condiciones bien, pero tienen un poco desorganizado la recogida y la entrega de los clientes al aeropuerto. Hay mucha gente y el estrés les hace tratarnos un poco regular
We’ve used them yearly for the last 5 years and have generally had a good experience. This time we noticed a charge for a car seat being broken being added on to the invoice. We know there was nothing wrong with the seat and were told everything was ok when we returned the car. It may just be a mistake but I wrote to Wiber immediately and did not hear anything back yet (it’s been less than the 2 week response time so far).
Car was good however waiting almost 2 hours to get the key for the car when we arrived, and then when it comes to returning the car you get a ticket and have to wait to return the car with everyone picking one up, so will take just as long to return it. So get there super early to return the car
La compañía es excelente, siempre alquilo con ellos y jamas tuve ningún inconveniente, lo que es pésimo es el sistema que han puesto para la atención al recoger el coche, en vez de ser por orden de llegada es depende la compañía con la que hiciste la reserva, ellos le dan prioridad a algunas compañías y podes estar una hora sentado viendo como atienden primero a gente que recién llega, antes era por orden de llegada como corresponde pero ahora es una vergüenza el sistema implementado espero lo cambien porque es mi única queja pero tampoco puedo perderme una hora cada vez que vengo a buscar el coche.
Expérience satisfaisante pour le véhicule et la simplicité pour le récupérer, cependant de très mauvaises explications concernant le point de rencontre à l’aéroport pour se rendre à l’agence de location,( même aucune information) nous avons pris l’option siège bébé, celui-ci n’était pas monté dans le véhicule, je vous laisse imaginer sous 40° voir installer un siège bébé avec un BÉBÉ, De plus le personnel dans les navettes ne sont pas accueillants. Mais pour la voiture celle ci était propre.
Wiber Rent a Car is a car rental service that offers a range of vehicles designed to meet the diverse transportation needs of travelers. The company provides options for both short-term and long-term rentals, catering to tourists, business travelers, and local residents who require reliable transportation solutions. With a user-friendly online platform at wiberrentacar.com, customers can easily browse available vehicles, make reservations, and access additional services such as delivery and pick-up options. Wiber Rent a Car aims to provide convenient and flexible car rental experiences, ensuring that customers can find suitable vehicles for their journeys, whether for leisure or business purposes.
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