Access Training is a UK-based provider of trade training courses designed for both beginners and experienced tradespeople. The company offers a wide range of qualifications across various trades, including electrical, gas, and plumbing. Their curriculum includes essential courses such as the Essential Electrical Course, Professional Gas Engineer Course, and Portable Appliance Testing (PAT) Course, among others.
The target market for Access Training includes individuals looking to start a career in trades, as well as those seeking to enhance their skills or obtain certifications necessary for professional advancement. With training centres located throughout the UK, Access Training aims to equip students with the knowledge and qualifications needed to succeed in their chosen fields.
Access Training has a positive customer experience.
Access Training receives overwhelmingly positive feedback, with many reviewers praising the quality of training and the expertise of the tutors. Customers highlight the effectiveness of the courses, noting that the instruction is easy to understand and highly beneficial.
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Specific tutors, such as Gareth Jehu and Andy Sibley, receive commendations for their knowledge and supportive teaching styles, contributing to a fantastic learning experience. Reviewers also appreciate the well-equipped training centers and the friendly atmosphere. However, a few critical voices mention issues related to course accessibility and financial concerns, suggesting that some aspects could be improved. Overall, Access Training is recognized for its excellent educational offerings, making it a highly recommended choice for prospective students.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,119
100%
● Low
4.8 / 5 overall
=
1,119 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.6
12-month avg
4.8
All-time
4.8
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
4.9
49
Jan 25
4.9
44
Feb 25
4.8
45
Mar 25
4.9
56
Apr 25
4.8
33
May 25
4.8
45
Jun 25
4.7
45
Jul 25
4.7
41
Aug 25
4.5
35
Sep 25
—
0
Oct 25
4.7
38
Nov 25
4.5
22
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 475 positive reviews
Helpful support27%
130 mentions
Customer service14%
67 mentions
Easy to use12%
58 mentions
Friendly staff7%
35 mentions
“Very easy to understand and very helpful”
On “Helpful support” · Nov 19, 2025
Top complaintsof 23 negative reviews
Payment issues48%
11 mentions
Customer service39%
9 mentions
Refund26%
6 mentions
Cancellation17%
4 mentions
“Absolutely waisting time
I started My plumbing course last September and the waiting time in each section is too much...”
On “Payment issues” · Nov 4, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
Overall rating and review count for this company and similar companies
Rob and Brian are 2 great tutors and I'm enjoying the learning experience so far. Access training provide many courses at many different levels and I feel they do a great package to suit many different needs. I'm looking forward to more training with them in the future.
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Exceptional Webinar Classes at Access Training
I would like to extend my heartfelt thanks to my tutors, Rob and Brian, for their outstanding webinar classes. Their sessions were highly professional and easy to understand, supplemented with numerous chart diagrams and book references, which significantly helped me pass my theory exams. Whenever I had questions, they were always quick to provide clarifications via email, showing their dedication and willingness to help without hesitation.
Their expert training encompassed effective teaching strategies, differentiated instruction, assessment practices, and inclusive training. I am incredibly grateful for their guidance and support throughout the training.
I would also like to express my gratitude to Zakia, Anthony, and all the other staff members who were always happy to help.
I highly recommend Access Training to my friends and family for its exceptional training programs.
Rob and Brian are just brilliant. they make things simply easy to understand.Other team members like Zakia is evenly helpful in sorting out other things like technical support. I think I made the right decision by joining Accesss training.
The training sessions are incredibly well structured, and the quality of teaching is top notch. Rob and Brian are excellent trainers they demonstrate a deep understanding of the material and have a knack for breaking down complex topics into simple, digestible concepts. Their engaging teaching style make the sessions enjoyable and easy to follow.
Additionally, Zakia has been incredibly helpful throughout the process. Always available to answer any questions, no matter how big or small. They have quick and clear responses to ensure a smooth learning experience.
Overall, the team at Access has exceeded my expectations. Thank you, Rob, Brian, and Zakia, for your outstanding support and training!
I'm on week 7 of the course, I'm very impressed with the quality of the training. The course content is very informative and both lecturers give clear, detailed explanations that help my understanding. All questions are answered during live webinars, its been a great learning experience so far. Would recommend the course to anyone looking to start a new career in the electrical industry.
Really happy I made the decision to use Access Training for my electrical studies. I've spent the last 7 weekends with Rob, Brian and Zakia, who've been patient, knowledgeable and thorough. The resources available to students, are fantastic.
Highly recommended.
I am still in the middle of the course but so far so good. Great teaching methods from both of the tutors, Rob and Brian. Some things were explained in great detail throughout the course, and some things were explained more than once which benefited my learning process.
Definitely would recommend Access training if you want to get your knowledge about a specific trade.
Sometimes I felt the repetition of a subject not needed, however it's always a good way of getting things stuck in your head.
I went in with some limited experience not really knowing how my training would go. Access were fantastic and the training I have received to date has been exemplary. The practical sessions are brilliant and that is in no small part to Aaron’s desire to make everyone safe, confident electricians. Aaron managed a class of mixed ability and experience learners enabling everyone to learn and train at a pace that suited them. He managed to create an environment where everyone felt that they were a team and we all could learn from one another. You can tell he is passionate about training and electrics and this translates into a brilliant experience for any future electricians. Couldn’t recommend the process or Aaron highly enough.
I had a brilliant experience with recruitment , they supported me brilliantly through the process of finding a job. I would highly recommend this company to a friend or anyone looking into breaking into this field of work
Kay and Sarka from the Onboarding Team were super friendly, informative and attentive. Kay's personality shone through in our call when I was first enquired about potentially starting my Premium Electrical Course. I had rang around other providers before and was undecided but after speaking with Kay, I felt positive and assured. Sarka was very much the same and demonstrated how to use the Portal and answered any further questions. All very professional and would recommend.
I recently completed the gas training course with Andy and Adam, and I couldn’t be more impressed. Both instructors were incredibly knowledgeable, approachable, and made even the most complex topics easy to understand. Their hands-on approach, combined with clear explanations and real-world examples, kept the training engaging and highly practical. Andy and Adam created a supportive learning environment where no question felt too small. I now feel much more confident in my skills thanks to their expert guidance. Highly recommended!
Access Training is a UK-based provider of trade training courses designed for both beginners and experienced tradespeople. The company offers a wide range of qualifications across various trades, including electrical, gas, and plumbing. Their curriculum includes essential courses such as the Essential Electrical Course, Professional Gas Engineer Course, and Portable Appliance Testing (PAT) Course, among others.
The target market for Access Training includes individuals looking to start a career in trades, as well as those seeking to enhance their skills or obtain certifications necessary for professional advancement. With training centres located throughout the UK, Access Training aims to equip students with the knowledge and qualifications needed to succeed in their chosen fields.