Access Training is a UK-based provider of trade training courses designed for both beginners and experienced tradespeople. The company offers a wide range of qualifications across various trades, including electrical, gas, and plumbing. Their curriculum includes essential courses such as the Essential Electrical Course, Professional Gas Engineer Course, and Portable Appliance Testing (PAT) Course, among others.
The target market for Access Training includes individuals looking to start a career in trades, as well as those seeking to enhance their skills or obtain certifications necessary for professional advancement. With training centres located throughout the UK, Access Training aims to equip students with the knowledge and qualifications needed to succeed in their chosen fields.
Access Training has a positive customer experience.
Access Training receives overwhelmingly positive feedback, with many reviewers praising the quality of training and the expertise of the tutors. Customers highlight the effectiveness of the courses, noting that the instruction is easy to understand and highly beneficial.
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Specific tutors, such as Gareth Jehu and Andy Sibley, receive commendations for their knowledge and supportive teaching styles, contributing to a fantastic learning experience. Reviewers also appreciate the well-equipped training centers and the friendly atmosphere. However, a few critical voices mention issues related to course accessibility and financial concerns, suggesting that some aspects could be improved. Overall, Access Training is recognized for its excellent educational offerings, making it a highly recommended choice for prospective students.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,119
100%
● Low
4.8 / 5 overall
=
1,119 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.6
12-month avg
4.8
All-time
4.8
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
4.9
49
Jan 25
4.9
44
Feb 25
4.8
45
Mar 25
4.9
56
Apr 25
4.8
33
May 25
4.8
45
Jun 25
4.7
45
Jul 25
4.7
41
Aug 25
4.5
35
Sep 25
—
0
Oct 25
4.7
38
Nov 25
4.5
22
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 475 positive reviews
Helpful support27%
130 mentions
Customer service14%
67 mentions
Easy to use12%
58 mentions
Friendly staff7%
35 mentions
“Very easy to understand and very helpful”
On “Helpful support” · Nov 19, 2025
Top complaintsof 23 negative reviews
Payment issues48%
11 mentions
Customer service39%
9 mentions
Refund26%
6 mentions
Cancellation17%
4 mentions
“Absolutely waisting time
I started My plumbing course last September and the waiting time in each section is too much...”
On “Payment issues” · Nov 4, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
Overall rating and review count for this company and similar companies
I have just finished my practical gas training at the Manchester branch (M1 7EW). This was a great centre with a great instructor, Tony Taylor was fantastic who helped build my confidence up. I now feel confident working with my own engineer to complete my portfolio.
The knowledge that craig Wiltshire has is amazing and if you are struggling with some thing then he will go out of his way to make sure that the help is available whether is 1 to 1 or group videos
I am about to finish up with this company after a long 3 years of study starting back in lockdown. After studying electrics with access training I have learned a lot about the electrical industry. I have gone from having no qualifications to having a NVQ and completing my AM2.
If you are looking for a reliable college then look no further, however there are some little issues but that is expected. I myself live In Derby, so nearly all my training was at Welwyn garden. I travelled there and back everyday for the training and assessment which wasn’t to bad.
But once it came to the NVQ side of things certain things can only be done in Wales and Edenbridge which required me to get a hotel for a week or 2 while I trained and got assessed, Which required more funds. Also take note the AM2 is not included in the price you will have to pay for that separately, but that is the same across the board for all colleges, unless you are an apprentice.
The tutors and staff as a whole are amazing with excellent response times, Rob and Zakia in particular are excellent.
Now this was funded by myself and after travel and hotels and days off work I have spend upwards of 7k however it’s the best thing I have done, I now run my own business and fully qualified to do so.
When it comes to your NVQ portfolio, access will hand you over to a NVQ assessor, now if you have the opportunity, ask for Craig Wiltshire he’s an award winning assessor and a absolute star, very well recognised in the education sector. He will do his best to help you achieve your qualifications.
Now you need to be working as an electrician to gather evidence, now I did this part time along side my full time job unpaid with a local company. Use your imagination to achieve this evidence.
This course is no joke you will have to put your blood sweat and tears into this, this is not an attendance course. This has been a rollercoaster for me, becoming obsessed with books and study. But it can be done.
If you don’t choose this company with your study. Please be careful as there are a lot of scammers out there promising you the world. But achieve nothing, if it sounds too good to be true, then it is. There is no quick way to achieve this.
But as whole I think this company deserves 5 stars as the horrors stories I have heard over the years with other colleges. Access have never let me down
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They are trying to overcharging me for a course I never did. Returned the books and still waiting for a refund after weeks.
Impossible to get through head office and they deliberately stalling the process.
I had a practical training sessions in Manchester center with Chris, really good experience,our tutor Chris was really supportive , responsible and very well knowledge.
Adam was Brilliant!!! I had an AMAZING learning experience, very hands on, detailed, helpful teaching method. Attentive, made me feel at ease, will let you carry on and will be there to guide you where you need guidance with proper ways of showing where you may have gone wrong and how to correct/improve without making you feel like a complete fool lol. He has a real way of connecting with his students and shows genuine care which I appreciated very much. Didn't know a thing about how to wire up, bend pipe, solder, connect up a boiler, test and reluctant to mess around with gas but now thanks to Adam I've gained the knowledge to do all of those things and I am now confident to work with Gas and electricals for it. So a MASSIVE THANK YOU to Adam!!! Absolute legend.
Coming up to my gas assessment practical and can’t express how good Tony is from Manchester. Tony definitely needs a pay rise one of the best teachers who has ever taught me!!
I’ve recently joined the training and so far I’m impressed, lessons are easy and understandable, would really recommend to anyone thinking of starting.
Liverpool & Manchester Training centers - Amazing !
Recently completed my practical training for the core electrics course that is run by Access Training. I went to the training centre in Manchester, my tutors were Glynn & Chris. They were absolutely amazing, not just their knowledge, but real life experience, passing on site tips throughout my two weeks. Their teaching technique works so well, taking a group of no experience beginners and giving them the confidence and know-how, so that by the end of the two weeks we were installing and testing like we had been doing it for years. I can't speak for the other training centres but Manchester is superb. They had so much patience with us and if we were struggling they took the time to help. I would highly recommend the Manchester training centre, Glynn actually runs the Liverpool centre normally as well so I would have no hesitation recommending both. Thank you so much for everything guys, your training, advice and tips will stay with me throughout my new career. 5 stars all the way.
Great experience with Adam Lee training ar Access …
Have just finished a week of training and ACS assessments with Adam Lee , and what a superb experience. He is the most patient , knowledgeable and fun trainer I have had ( having said that I could also say the same for Stuart Sutton his colleague, who I trained with previously). Adam is extremely patient with those who may struggle a little for example with calculations or lack of plumbing experience , but never makes anyone feel nervous about asking questions. That is the sign of a good trainer who will maximise results. Thank you Adam. Also having finished the work and course I then spoke to the admin / head office support ( I do apologise. As I didn’t ask your name , could be Lauren ? ) about the work experience and she explained very clearly how this would be arranged. So thank you for that also. Great team !
Detailed learning in a flexible accessible format with a great teacher
I signed up to Access training for plumbing not really knowing what to expect. I thought a lot of it would be self-study using the recommended book, but I have been so impressed with the online webinars and provided handouts. Paul maintains a professional and enthusiastic and very informative style of teaching, showing examples, and linking to actual stories of his experiences in the plumbing trade. I am a complete novice, and also probably older than most on the course (aged 57) but have been absorbed in the webinars and looking forward to the practical aspects once I pass my exams. I have a full time job, so I have found it really useful to watch parts of the webinars when I can, and go over sections if I need to. I like the pace of the webinars, they are exactly right in order to learn as you go along. The Access training portal is really good and reliable and easy to find what you want. So far I am very impressed and keen to progress to the next step.
Had 2 and a half weeks of online webinars with Paul Kelly, I have never learnt so much in a short period.
Paul connected the learning with stories and it made it easier for me to learn.
Thanks a lot Paul, i will see you in Edenbridge for the practical.
Access Training is a UK-based provider of trade training courses designed for both beginners and experienced tradespeople. The company offers a wide range of qualifications across various trades, including electrical, gas, and plumbing. Their curriculum includes essential courses such as the Essential Electrical Course, Professional Gas Engineer Course, and Portable Appliance Testing (PAT) Course, among others.
The target market for Access Training includes individuals looking to start a career in trades, as well as those seeking to enhance their skills or obtain certifications necessary for professional advancement. With training centres located throughout the UK, Access Training aims to equip students with the knowledge and qualifications needed to succeed in their chosen fields.