Stayed last month already booked…
Stayed last month already booked another holiday great location. Staff very attentive and helpful rooms very clean.

BLUESEA Hotels is a hospitality company that specializes in providing beachfront accommodations at competitive prices. With a focus on all-inclusive holiday experiences, the company caters to a diverse clientele, including families, couples, seniors, and solo travelers. Customers can explore a variety of destinations, such as Mallorca, Tenerife, and Costa del Sol, ensuring convenient access to both relaxation and local attractions. The company’s platform allows users to book hotels directly, offering exclusive deals, guaranteed lowest prices, and free cancellation options. BLUESEA Hotels emphasizes user-friendly service with a configurator designed to help travelers find their ideal lodging based on personal preferences and travel styles. By prioritizing comfort, location, and essential amenities, BLUESEA Hotels aims to enhance the vacation experience for its guests.
BLUESEA Hotels receives a mix of reviews, with a notable number of customers expressing dissatisfaction. Many reviewers highlight serious issues with room quality, cleanliness, and food, describing rooms as dirty, outdated, and even infested with bed bugs.
Complaints about rude staff and poor customer service are also prevalent, with guests feeling neglected and frustrated by the lack of resolution to their problems. However, some customers do appreciate the overall hotel experience, mentioning good entertainment and friendly staff in certain locations. While a portion of guests finds value in the accommodations, the recurring negative themes overshadow the positives. Overall, the sentiment leans towards disappointment, with many advising potential visitors to reconsider their choice.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 732 | 100% | -0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.3 | 4 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 2.5 | 4 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 3.0 | 1 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to use site well layed out”
“Very poor company, i booked and paid for an extra large double room, only to be fobbed off with a single room, Nothi...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 3.7 out of 5 (good) | 3.6 out of 5 (good) | — | 732 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.1 out of 5 (poor) | 2.6 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: BLUESEA Hotels is #4 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 3.4).
500 reviews of BLUESEA Hotels. Filter by what matters to you.
Stayed last month already booked another holiday great location. Staff very attentive and helpful rooms very clean.
Very easy to book a room and don’t have to pay until you get to hotel we have been for the last 2 years and had a great time here looking forward to our next visit
The Cervantes hotel in Torremolinos is superb. I stay every January and enjoy the all inclusive deal.
Very easy booking system. You could choose board basis and different rooms .
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Buffet Auswahl sehr gut. Geschmacklich eher durchschnittlich. Personal sehr freundlich und hilfsbereit. Ausstattung des Hauses ueberaltert, zwar sind einige Zimmer neu gemacht, aber das gesamte Haus brauchte eine gesamt Renovierung. Insbesondere auch im Speisesaal die Sitzmoebel sind wackelig und zum Teil ist die Sitzflaeche sehr angeschmutzt da aus Stoff. Scheinbar ca 30 Jahre alt. Im Haus wird sehr viel Einwegplastik verwendet, ob bei den Portionsshampoos, Duschgels, beim Frühstück Butter und Marmelade in Portionspackungen und an der Poolbar nur Plastikteller, Becher, Besteck. Die Auswahl am Buffet ist sehr gut, abwechslungsreich. Geschmacklich eher neutral.
stayed at the blue sea gran playa in september 2019, had a fabulous week, beautiful place sa coma loved it so much booked 2 weeks for september 2020, can't wait to go back !
Estupendo hotel y nos atendieron a toda la familia de maravilla. Restaurante con comidas variadas y muy buenas. La verdad que mi familia y yo nos escapamos cada vez que podemos
La reserva ha sido rapido y comodo
Lovely hotel, big rooms, & immaculate through out, food was fab, & more than enough choice for everyone, definitely recommend
Lovely helpful staff who always try to give us the apartment we want and solve any problems without delay. Gate immediately on to the prom which is a great asset to the site. Everywhere spotlessly clean even though the apartments are dated. Very quiet at night. Keep going back as we like it so much.
It was very easy to book. This will be our second visit it's a lovely place for a holiday and very good value.
Very bad communication with the Hotel. They rarely anwser phones or E-Mails. They do not introduce themselves on the phone or sign their emails. So you do not know to whom you are talking to. There was a problem with my Credit card and I tried to arrange a payment through a bank. But I was unable to communicate that with their personnal. Indeed very poor language skills. I had to cancel my reservation.
Wie auch auf Malle, super Service auf Teneriffa
Stayed at Lagos De Cesar. Outstanding hotel. Food was plentiful and a great choice. Some of it could have been slightly hotter but didn't stop us from eating it. Drinks were great. Usual local spirits for all inclusive. Staff were outstanding (especially Nuria). All around and excellent hotel. Have booked again for next year
Last minute Christmas getaway,Black Friday bargain!
Encantada con el servicio..
La reserva todo bien espero que cuando esté en hotel salga con la misma opinion
BLUESEA Hotels is a hospitality company that specializes in providing beachfront accommodations at competitive prices. With a focus on all-inclusive holiday experiences, the company caters to a diverse clientele, including families, couples, seniors, and solo travelers. Customers can explore a variety of destinations, such as Mallorca, Tenerife, and Costa del Sol, ensuring convenient access to both relaxation and local attractions. The company’s platform allows users to book hotels directly, offering exclusive deals, guaranteed lowest prices, and free cancellation options. BLUESEA Hotels emphasizes user-friendly service with a configurator designed to help travelers find their ideal lodging based on personal preferences and travel styles. By prioritizing comfort, location, and essential amenities, BLUESEA Hotels aims to enhance the vacation experience for its guests.
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