Easy booking and generous cancellation…
Easy booking and generous cancellation policy

BLUESEA Hotels is a hospitality company that specializes in providing beachfront accommodations at competitive prices. With a focus on all-inclusive holiday experiences, the company caters to a diverse clientele, including families, couples, seniors, and solo travelers. Customers can explore a variety of destinations, such as Mallorca, Tenerife, and Costa del Sol, ensuring convenient access to both relaxation and local attractions. The company’s platform allows users to book hotels directly, offering exclusive deals, guaranteed lowest prices, and free cancellation options. BLUESEA Hotels emphasizes user-friendly service with a configurator designed to help travelers find their ideal lodging based on personal preferences and travel styles. By prioritizing comfort, location, and essential amenities, BLUESEA Hotels aims to enhance the vacation experience for its guests.
BLUESEA Hotels receives a mix of reviews, with a notable number of customers expressing dissatisfaction. Many reviewers highlight serious issues with room quality, cleanliness, and food, describing rooms as dirty, outdated, and even infested with bed bugs.
Complaints about rude staff and poor customer service are also prevalent, with guests feeling neglected and frustrated by the lack of resolution to their problems. However, some customers do appreciate the overall hotel experience, mentioning good entertainment and friendly staff in certain locations. While a portion of guests finds value in the accommodations, the recurring negative themes overshadow the positives. Overall, the sentiment leans towards disappointment, with many advising potential visitors to reconsider their choice.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 732 | 100% | -0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.3 | 4 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 2.5 | 4 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 3.0 | 1 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to use site well layed out”
“Very poor company, i booked and paid for an extra large double room, only to be fobbed off with a single room, Nothi...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 3.7 out of 5 (good) | 3.6 out of 5 (good) | — | 732 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.1 out of 5 (poor) | 2.6 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: BLUESEA Hotels is #4 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 3.4).
500 reviews of BLUESEA Hotels. Filter by what matters to you.
Easy booking and generous cancellation policy
Mi experiencia en el Gran Hotel Cervantes es totalmente satisfactoria . Excelente ubicación. Amplias habitaciones. Personal siempre dispuesto a ayudar.
Mande una sugerencia sobre la cama (doble) y la ubicación de la habitación que aún no me han contestado pero asi y todo doy por buena la gestión que habeis hecho. Muchas gracias y hasta pronto si el Covid-19 lo permite.
Llegamos a nuestro hotel y estaba cerrado en ningún momento al hacer la reserva se me comunicó que el hotel estaba cerrado encontrándome a las 22 horas con un hotel fantasma nunca se me cumunico el cambio de hotel yo como clienta me siento estafada yo no elegí el hotel donde estoy ahora,sin aire acondicionado, limpieza cada 2 días sin transporte para bajar al centro a 30 minutos andado estoy del hotel que reservé, al menos me tendría que dar la opción y yo como clienta ya hubiera decidido si ir o quedarme en mi casa.Pido hojas de reclamación y simplemente me dicen que no tienes ya me imagino que de tantas reclamaciones .
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Amazing hotel, amazing rooms, very good reception and friendly, apart of the poor buffet and the staff bar (inside) really rude. Bluesea Costa Bastian -Lanzarote
mon épouse et moi nous nous trouvons très bien dans set hôtel
Poco personal, limpieza precaria por poco personal, no arreglan las habitaciones a diario, hormigas en las habitaciones, camareros exhaustos porque hay mucha gente y pocos trabajadores, poca variedad en las comidas, se repiten almuerzo y cena. Por el contrario, personal amable, servicio de mantenimiento perfecto, aparcamiento amplio y gratuito.
Blue Sea Jandia Luz. Muy malo. Mal educados los recepcionistas, muchas cucarachas y mosquitos, falta de limpieza (3 veces le dijimos de limpiar el piso que estaba lleno de suciedad y ni caso), comida pésima. Teníamos desayuno y termine desayunando por fuera del hotel aún teniendo pagado. No vuelvo ni muerto.
Los apartamentos estaban cerrados y nos trasladaron a otro hotel diferente de la misma casa BLUESEA, pero nadie se molestó en avisarme de ese inconveniente, encontrandome con la sorpresa al llegar al apartamento, de que tenía que ir a otro hotel. Ese otro hotel era un 4 estrellas, lo cual debía ser mucho mejor, pero no fue así. El aire acondicionado no funcionó nunca, al ventilador del techo se le partió una de las helices mientras giraba, golpeándome en un brazo. Nos cambiaron a otra habitación en la que tampoco funcionaba el ventilador, nos volvieron a cambiar y en esa, una lampara rota y un espejo de pared roto.....instalaciones muy pesimas, comida del buffet muy pobre, las bebidas bastante malas(cócteles)....nos compensaron todo el desastre con "todo incluido" que la verdad, no compensó para nada.
Stayed with Blue Sea in Torromolinos in January 2020, great hotel. Booked again direct with Blue Sea for March 2021in Tenerife. Easy to book and now looking forward to our holiday.
Myself with my family and friends have been staying at the blue sea now for 10 years and every year our expectations are met, from the staff at front of house to the cleaning staff to the team in the restaurant they are truly fantastic and there number one priority is for the customers x
Good location, fair prices, nice staff. Also breakfast has been improved through the years.. 👍🏻 go on like this. Looking forward to my next stay in Sep
Todo perfecto !!
Super quick reply with all the information I needed, looking forward to staying in your hotel in August x Nikki x
BLUESEA Hotels is a hospitality company that specializes in providing beachfront accommodations at competitive prices. With a focus on all-inclusive holiday experiences, the company caters to a diverse clientele, including families, couples, seniors, and solo travelers. Customers can explore a variety of destinations, such as Mallorca, Tenerife, and Costa del Sol, ensuring convenient access to both relaxation and local attractions. The company’s platform allows users to book hotels directly, offering exclusive deals, guaranteed lowest prices, and free cancellation options. BLUESEA Hotels emphasizes user-friendly service with a configurator designed to help travelers find their ideal lodging based on personal preferences and travel styles. By prioritizing comfort, location, and essential amenities, BLUESEA Hotels aims to enhance the vacation experience for its guests.
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