Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.9	156	100%		● Low

4.9 / 5 overall

156 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 5.0
12-month avg: 5.0
All-time: 4.9
Category avg: 3.8

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cable & Satellite TV.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Delivery	Quality	Trend	Reviews
Chigwell Satellite This company	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	4.9 out of 5 (good)	4.7 out of 5 (good)	0%	156
Asda Mobile	3.8 out of 5 (good)	50 out of 100	3.6 out of 5 (good)	2.8 out of 5 (fair)	2.6 out of 5 (poor)	—	1,060
Maya Mobile	4.6 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	—	5.0 out of 5 (good)	—	1,060
Mint Mobile	3.3 out of 5 (fair)	100 out of 100	3.1 out of 5 (fair)	1.0 out of 5 (poor)	3.6 out of 5 (good)	—	1,060
ho. Mobile	3.9 out of 5 (good)	100 out of 100	—	—	—	—	1,060

Bottom line: Chigwell Satellite is #1 of 5 on overall rating in this group.

simon pook

1 review

Jul 14, 2025

Featured

Great service and brilliant products

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Ian Foley

1 review

Jul 9, 2025

Featured

Great guys came out and sorted my…

Great guys came out and sorted my elderly neighbours freestat and didn’t charge her . Thanks guys would definitely recommend. 👍

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Chris McLaughlin

1 review

Jul 2, 2025

Featured

Six weeks of complete failure by BT…

Six weeks of complete failure by BT solved by Chigwell Satellite! Chigwell Satellite came to my aid in just a few days to install Starlink and TP Link boosters to my Office and home. Achieved in a few hours with competence, kindness and high professionalism. I would strongly recommend them.

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John Braisby

1 review

Jul 1, 2025

Featured

Excellent

Excellent quick and efficient service. Friendly, informative and helpful.

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Leon Breckman

1 review

Jun 9, 2025

Ordered a reconditioned humax box from…

Ordered a reconditioned humax box from Spain. Delivered promptly and beautifully packed. First class service. Second time I’ve used them perfect both times.

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Mr Neil Harvey

1 review

Jun 3, 2025

Pleased with purchase and service.

Ordered a refurbished Starlink mesh node. Turned up quickly and well packaged. Plugged in and paired straight away, and had no issues with it. Pleasure doing business.

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Peter Beardmore

1 review

May 8, 2025

BT youview box

Prior to Easter 2025 I phoned Chigwell Satellites and spoke to Charlie regarding advice on a BT youview box, all my questions were answered and I found him very knowledgeable and helpful, therefore on the 22/04/2025 I ordered the item and an email was sent time indicating the DPD tracking number, the next day it arrived and I set it up without any problems.In conclusion Charlie is a fine ambassador for this company as other companies were not has helpful. Thanks to Charlie and others.

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Shaun

1 review

May 7, 2025

Very helpful and a prompt delivery

Very helpful on the phone when I needed advice and a prompt next day delivery. Would highly recommend.

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Steve Goacher

1 review

Apr 15, 2025

I called at least 10 companies looking…

I called at least 10 companies looking for a very specific Starlink part and a company that could deliver next day. Charlie at Chigwell Satellite answered my call and was helpful, knowledgeable and quick to understand the requirement. He sourced the part, sent me a photo to confirm it was what I needed, and in less than one hour it was dispatched and a link to track the delivery was sent. But further, he then invested time to try and find another part which we had discussed. Although that search was unsuccessful he put serious effort into giving superb customer service and I'm very grateful. This is customer service at it's best. Thank you.

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didzpeck1

1 review

Apr 9, 2025

Extremely helpful and efficient.

I had a problem with a digibox that was faulty. Daniel was extremely helpful and made sure I had everything I needed to return the faulty box and receive a new one. No dramas, no questions. All very satisfactory. Would heartily recommend!

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Ian Morris

1 review

Mar 31, 2025

Sorted

What a helpful team of people. Being elderly and not very tech minded the gentleman I spoke to pointed me in the right direction with his easy to understand description of the products I was after. No pressure sales talk and not pushing the most expensive. Now it's my choice and will be back in touch with them when I have make my mind up.

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julian lawlor

1 review

Feb 22, 2025

The customer service was outstanding…

The customer service was outstanding from Charlie he gave great advice.As a security engineer I will recommend them to everyone. 🌟🌟🌟🌟🌟

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Tom

1 review

Feb 18, 2025

Very happy with the fast and high…

Very happy with the fast and high quality service from Charlie and Dan! Would highly recommend.

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National Express customer

1 review

Jan 23, 2025

Excellent customer service

Excellent customer service. Very kind, knowledgeable staff who will find a solution by going above and beyond. Thank you

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Stacy Hill

1 review

Dec 22, 2024

Orders sky Q metal wall mount & WiFi…

Orders sky Q metal wall mount & WiFi mount. Delivered fast, boxed and with thick plastic protective bag over each item. Screws & plugs included (Didn’t need as used Fischer fixing on plasterboard walls, large Velcro packs also included. Overall I was very impressed, as someone who sells online myself I know I value items arrived undamaged and in pristine condition. Only little night was we hi message via live chat to ask a a question the answer was ver blunt, no niceties or greeting. Apart from that 9-10 otherwise 10-10.

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Sue

1 review

Dec 18, 2024

I highly recommend this Company

Great service. I was unsure exactly what I wanted, and rang Chigwell Satellites for help and advice, having read many confidence giving reviews about them. The reviews are well deserved. Staff are very knowledgeable, professional and helpful. I have found them to be very genuine, offering good, honest advice and information. Real people, who genuinely care about customer satisfaction. A rare find, these days. They deserve to do well, and I highly recommend them.

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John Nelson

1 review

Dec 13, 2024

Rapid Response

Great Service and the best price for my Humax

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Kathryn

1 review

Dec 9, 2024

Helpful company

Really helpful in helping me get a correct adaptor to allow my old sky he box to connect wireless to my router.

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Vicky Trelease

1 review

Dec 9, 2024

Absolute bargain and quick delivery

Absolute bargain and quick delivery! Thank you Will definitely use you again as needed!

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Mrs Jill Chadwick

1 review

Dec 3, 2024

Delivered in 2 days so good service.

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Month	Average	Reviews
Aug 24	5.0	5
Sep 24	5.0	6
Oct 24	5.0	5
Nov 24	5.0	4
Dec 24	5.0	8
Jan 25	5.0	1
Feb 25	5.0	2
Mar 25	5.0	1
Apr 25	5.0	2
May 25	5.0	2
Jun 25	5.0	2
Jul 25	5.0	4

Chigwell Satellite reviews & trust report

Chigwell Satellite has a positive customer experience.

Best for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 154 positive reviews

How it compares

Reviews