No eczema relief
Purchased this from Amazon, did absolutely nothing for my eczema if not made it worse. Amazon CS told me to contact the manufacturer for a refund and I sent in a contact form. No response after a week. Do not buy.

Emuaid™ is a company specializing in the development of natural healing ointments and products designed to provide relief for a wide range of skin conditions. Their flagship products, EMUAID® and EMUAIDMAX®, contain natural ingredients that are intended to soothe irritation, calm inflammation, and address symptoms associated with over 100 skin issues, including fungal infections, eczema, acne, and psoriasis. Emuaid’s products are formulated to be safe for all skin types and ages, making them suitable for families. Targeting consumers seeking effective, non-prescription remedies for stubborn skin symptoms, Emuaid emphasizes the use of natural active ingredients that work to activate the body’s self-healing processes. The company offers a user-friendly shopping experience on their website, with free shipping options for orders over a specified amount. By providing solutions that are both gentle and effective, Emuaid aims to meet the needs of individuals looking for alternative treatments for skin and nail conditions.
Emuaid receives a mix of feedback from consumers, with 69% expressing positive experiences while 25% report dissatisfaction. Many reviewers praise the effectiveness of Emuaid products, particularly for chronic conditions like pruritus and stubborn skin issues, noting significant relief and healing after trying various treatments.
Customers also appreciate the excellent customer service, especially regarding satisfaction guarantees and refunds. However, there are notable complaints about product effectiveness, with several users claiming that Emuaid Max did not work for their skin conditions, including toenail fungus and eczema. Additionally, issues with order fulfillment and packaging have frustrated some customers, leading to delays and damaged products upon arrival.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 471 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.5 | 11 |
| Aug 24 | — | 0 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 3 |
| Nov 24 | 4.1 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.5 | 2 |
| May 25 | 3.7 | 3 |
| Jun 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 471 most recent reviews.
“I’ve been using it less than a month”
“Tracking shows the package has been stuck in France since June 7, and their customer support has been completely unhe...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Skincare.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 3.6 out of 5 (good) | 3.6 out of 5 (good) | −42% | 471 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.1 out of 5 (good) | — | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 145 |
Bottom line: Emuaid ™ is #5 of 5 on overall rating in this group. On service, Difesa Debitori Spa scores higher (5.0 vs 3.6).
471 reviews of Emuaid ™. Filter by what matters to you.
Purchased this from Amazon, did absolutely nothing for my eczema if not made it worse. Amazon CS told me to contact the manufacturer for a refund and I sent in a contact form. No response after a week. Do not buy.
2 months in, no change! I don’t imagine it’s going to improve anytime soon. Think I was scammed unfortunately.
I bought this some time ago for a fungal nail infection. I used the whole pot as directed and it made zero difference. Like all the other negative reviews on here it does absolutely nothing for toe nail fungus. Might be good for other things, but not nail fungus. And yes prescription drugs can have serious side effects in som people, but I have tried the lot and the only things that work are prescription drugs or if you are willing to wait a significant time and be religious with application and nail filing, then Vicks vapour rub is great and is a fraction of the price of this product. My advice if you have nail fungal infection, don’t bother with this
Quick answers to the questions people ask most.
Emuaid ™ has received a mix of reviews with an overall rating reflecting various customer experiences. With numerous reviews highlighting both effectiveness and ineffectiveness, it's essential to consider individual feedback when assessing its legitimacy.
While some users express concerns about the product's effectiveness, others report positive results. Verified reviews indicate a range of experiences, suggesting that while it may not work for everyone, it is not widely recognized as a scam.
Emuaid ™ specializes in topical treatments for various skin conditions, including eczema, dermatitis, and fungal infections. Their flagship product, Emuaid Max, is often mentioned in reviews for its intended benefits.
Pricing for Emuaid ™ products can vary, with some customers noting that the 14ml jar of Emuaid Max is priced around £31. Payment options generally include major credit cards and online payment methods.
Emuaid ™ offers a satisfaction guarantee, but some customers have reported difficulties with refunds, especially in cases where packages were returned due to customs issues. It's advisable to reach out to customer support for specific inquiries regarding returns.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Absolutely useless for fungal nail infection 3 weeks of constant use and No difference what so ever….completely over priced. It also dries out surrounding skin too. £49.99 down the tube ! Please avoid like the plague !
My wife and I have both used "emuaidMAX" for many years. Fingernail fungus from artificial nails, toenail fungus, warts, hemorrhoids, cuts, burns, zits, ingrown hair. WE've never had so much success with any other first aid cream. We have not received compensation for this glowing review. We just BELIEVE in this product. It is expensive, but you can use it sparingly. David and Charlotte Johnson
It was really helpful in healing my surgical wound after the sutures were removed! I am still using it, it's almost over, and I will order one more soon. I used this product a few years ago when I got shingles and I applied it and my skin got completely healed and all the scars disappeared soon! It is a wonder prouduct.
This ointment is worth every penny. I have suffered with skin issues since 1997 seeing multiple doctors who diagnosed me with folliculitus and antibiotics. I've been on antibiotic for 23 years since. Recently my latest doctor diagnosed this skin issue as HS, which after researching myself appears to be the correct diagnosis and has no cure. I stumbled across Emuaidmax as I was researching more on HS. After all the misery I have gone through the past 23 years with this disease, I thought I would try it. I cant' say enough good things about it and wish I would have known about it sooner. What a relief!
I shaved the pad off of my thumb, almost to the bone. The bleeding eventually stopped by pressure. At first, I used it under a non stick pad and a finger guard. After a few weeks, I was able to use emuaid under a non stick band-aid. It has been one year now and even I, cannot see that there has been damage to the thumb. I am very pleased with the quality and speed of healing I received by using emuaid.
I am a retired RN and this product has been a lifesaver for me. I first used it on a weeping wound on my leg that I had tried everything on. I was afraid that I was going to end up in the hospital with an infection. I tried Emuaid max and I had intact, healed skin in 48 hours. I had been suffering for weeks! Since then I have used it on various skin irritations. It works like magic..this product is the absolute best thing on the market!
I suffer from hidradenitis suppurativa. It's a very uncomfortable inflammation of the skins sweat glands. I've had it for about 13 years. Multiple doctors have prescribed different variations of benzyol peroxide ointments, gels, and body washes that never worked and only aggravated the condition. It is resistant to oral antibiotics. Within ONE DAY of using emuaid, I saw a large reduction in some of the bumps and inflammation and swelling were dramatically reduced. It has helped to cure a lot of the ones forming under my skin aliment, I would give this a try. It is well worth your time and money.
My husband has serve HS. It was to the point where it was so swollen, he was unable to walk and in serious pain every single day. He read that Emuaid was something to try. He had originally tried the regular strength, and it worked. We thought as bad as the severity that we should try the Extra Strength. He tried it; applied it at least 2-3 times a day and within a few weeks, the pain and and swelling were gone. This is definitely a miracle worker for HS. Would recommend 100% This product helped me immensely. I'm ordering more now. Thank you for making such a great product.
This stuff is expensive but I have a condition called hidradenitis suppurativa. There is no cure and it is extremely painful. This product really does help relieve some of the pain and help the flare ups to go through their cycle and heal much quicker. Theres times where if I catch them in time and apply this, it will make the swelling go down and they will go away. I do really like this product and would purchase it again. Anything that helps even a little is so worth it. It is almost like a very soft ointment so a little goes such a long way. I have had it for over a year and I'm not even halfway through the container. It does stain clothes though so I would apply some gauze or a bandaid over top if will be in contact with your clothes.
I have suffered with lichensclerosis for 40 years and have used any number of medications prescribed by doctors. among them a testosterone ointment which entailed side effect unbeatable for a woman. For the past 20 years or so, I have used a very potent prescription steroid whose efficacy seemed to be dwindling, as I had to use it almost daily to get relief from the itching, burning and painful skin cracks of the condition. In addition, I worried about the effects of prolonged steroid use on my skin. What a blessing to have found Emuaid. Applying the ointment 3 times a day gives me such symptomatic relief that I am actually able to forget I have lichensclerosis. I do have to use it three times a day and have found that I do better with the Max formula rather than the regular strength, but the results are so dramatic that I am amazed. It does have a certain distinct scent, but that is easier to deal with than the symptoms of lichensclerosis.
This is an amazing product and can be used for all sorts of different things. I play softball and end up with a lot of scrapes and bruises. I used this on my boo-boos and I was amazed at how quickly the bruises vanished when, normally. they stuck around for weeks. I am very pleased with this product and highly recommend it, especially to those who have kids:-) And don't let the price discourage you! A tiny amount goes a very, very long way.
Tried EmuaidMAX for 6 months on two different fungal issues and it made no difference at all. Overpriced and ineffective. Waste of money
I sent all the information about the container being 3/4 full I sent pictures and saying that I used it 5 times they would not except it.All I wanted to say was that the container was not filled properly.Very sad
While this product does come at a slightly hefty price tag, along with the inability to get this over the counter at most stores - my husband has struggled with cracked hands for YEARS and I mean 10+ years. He's been prescribed so many hand creams and products and nothing has come close to even beginning to heal them. His last appointment with a new doctor, they advised him to try this. We opted for the tiny container due to the cost, so my husband used it very sparingly - and he was shocked that it actually worked. We just purchased our second container of it and he cannot stop raving about how good his hands feel without the cracks and pains he has felt for 10 years.
This stuff is amazing for healing any kind of skin problem, for example, sores,scrapes, cuts, fungus, warts, itches, bug bites and rashes. Once you see how healing it is, you will want to always have it in your home. I wish it did not cost so much, but it is worth it.
Product does not work, however their website states they have a 30 day money back guarantee, no questions asked. To get this you need to return the product at buyers cost (the guarantee on the website does not state this). The return of the product for me would cost $30 in postage... Then they would refund me the $30 price of the product. So there is zero point in me spending money to return the product, when the product refund is the same price. Essentially... Product does not work. Money back guarantee does not exist. Customer service is shocking. Can 100% recommend to STAY AWAY from Emu-aid. Do not waste your time and money. Dont bother replying to this review emuaid with your typical 'please let us know your email or order number so we can help sort this out' messages because i have been conversing with you for weeks via email and going round and round in circles talking to your robotic scam-worthy staff. Edit: Less than 1% returns because you are scammers who don't actually have a money back guarantee. What an idiotic response. I clearly have stated we have been emailing for weeks. I'm a verified customer you knew my order. Thanks for responding and proving to everyone how incompetent you guys are. Absolute scum.
In October of 2023 I placed an order for a subscribe and save purchase of two items. Within hours of placing this order, it was canceled for no apparent reason by Emuaid (AKA Speer Laboratories). I couldn't get a straight answer from customer service why my order hadn't been fulfilled or what happened. So I decided to just let it be , and proceeded to order a different item from a different company. Fast-forward to January 2024, I wake up to a charge on my bank statement for the amount of this purchase in October of 2023. I check my email, and Emuaid had sent me an email with an order confirmation for the two items I had ordered, stating that my subscription had renewed. How could I possibly be enrolled in a subscription when they canceled my order in October, and my order history read that the order was voided and canceled. Going off that information, it was more than safe to assume my subscription hadn't gone through, nor had I ever received any items and no order had been fulfilled. After initially reaching out to Emuaid about this , I received a back handed response stating that I had failed to cancel both the order and the subscription and that they aren't the same thing. Therefore, the charge is correct. They failed to acknowledge that I never requested cancelation of my purchase. They themselves canceled my order. As the consumer, this implies the whole purchase is null and void, and that no subscription was ever even initiated. So in a nut shell, Emuaid still had me down as a subscriber to these products despite THEIR cancelation of my order in October, and thought it appropriate to go ahead and charge me almost 100 dollars for a subscription that I never truly subscribed to. I spoke to my attorney and reached out to the better business bureau. They assured me that this was absolutely fraudulent and that they had no grounds to take money from my account being that they are the ones who canceled my initial order in October of 2023. The customer service is seriously lacking, to put it lightly; they tried convincing me it was my fault that I hadn't canceled. I did a little bit of digging with the help of my attorney. Speer Laboratories is about as dirty as they come -- both their business practices and false claims about their over-priced products. There were numerous legitimate, negative reviews we found, and it became clear that it was not just me who has been a victim of this companies poor practices. As soon as I mentioned Speer Laboratories' shady dealings and practices in a follow up correspondence, they immediately offered me a refund. Something they were not willing to do up until that point. Do not fall for the false claims of this company's products and their subpar customer service. They literally tried to pass it off like I was the one who did something wrong.
Emuaid™ is a company specializing in the development of natural healing ointments and products designed to provide relief for a wide range of skin conditions. Their flagship products, EMUAID® and EMUAIDMAX®, contain natural ingredients that are intended to soothe irritation, calm inflammation, and address symptoms associated with over 100 skin issues, including fungal infections, eczema, acne, and psoriasis. Emuaid’s products are formulated to be safe for all skin types and ages, making them suitable for families. Targeting consumers seeking effective, non-prescription remedies for stubborn skin symptoms, Emuaid emphasizes the use of natural active ingredients that work to activate the body’s self-healing processes. The company offers a user-friendly shopping experience on their website, with free shipping options for orders over a specified amount. By providing solutions that are both gentle and effective, Emuaid aims to meet the needs of individuals looking for alternative treatments for skin and nail conditions.
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