Myself & my landlady ordered emuaid…
Myself & my landlady ordered emuaid about 18 months ago & neither of us received it

Emuaid™ is a company specializing in the development of natural healing ointments and products designed to provide relief for a wide range of skin conditions. Their flagship products, EMUAID® and EMUAIDMAX®, contain natural ingredients that are intended to soothe irritation, calm inflammation, and address symptoms associated with over 100 skin issues, including fungal infections, eczema, acne, and psoriasis. Emuaid’s products are formulated to be safe for all skin types and ages, making them suitable for families. Targeting consumers seeking effective, non-prescription remedies for stubborn skin symptoms, Emuaid emphasizes the use of natural active ingredients that work to activate the body’s self-healing processes. The company offers a user-friendly shopping experience on their website, with free shipping options for orders over a specified amount. By providing solutions that are both gentle and effective, Emuaid aims to meet the needs of individuals looking for alternative treatments for skin and nail conditions.
Emuaid receives a mix of feedback from consumers, with 69% expressing positive experiences while 25% report dissatisfaction. Many reviewers praise the effectiveness of Emuaid products, particularly for chronic conditions like pruritus and stubborn skin issues, noting significant relief and healing after trying various treatments.
Customers also appreciate the excellent customer service, especially regarding satisfaction guarantees and refunds. However, there are notable complaints about product effectiveness, with several users claiming that Emuaid Max did not work for their skin conditions, including toenail fungus and eczema. Additionally, issues with order fulfillment and packaging have frustrated some customers, leading to delays and damaged products upon arrival.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 471 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.5 | 11 |
| Aug 24 | — | 0 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 3 |
| Nov 24 | 4.1 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.5 | 2 |
| May 25 | 3.7 | 3 |
| Jun 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 471 most recent reviews.
“I’ve been using it less than a month”
“Tracking shows the package has been stuck in France since June 7, and their customer support has been completely unhe...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Skincare.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 3.6 out of 5 (good) | 3.6 out of 5 (good) | −42% | 471 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.1 out of 5 (good) | — | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 145 |
Bottom line: Emuaid ™ is #5 of 5 on overall rating in this group. On service, Difesa Debitori Spa scores higher (5.0 vs 3.6).
471 reviews of Emuaid ™. Filter by what matters to you.
Myself & my landlady ordered emuaid about 18 months ago & neither of us received it
I tried the emuaidmax for 90 full days, just under 3 of the 2oz jars worth of it, for a fungal infection that's been resistant for the past year. The stuff does nothing at all, it smells great, but does absolutely nothing. It's just a glorified version of Vaseline, definitely not worth the ridiculous price.
Used emuaid max for nail fungus as directed 3 times a day for 3 months, absolutely did nothing, waste of time.
Order pay wait. Dont receive after many months. Enquire but no response. Scam scam. No responses to emails. SCAM
Quick answers to the questions people ask most.
Emuaid ™ has received a mix of reviews with an overall rating reflecting various customer experiences. With numerous reviews highlighting both effectiveness and ineffectiveness, it's essential to consider individual feedback when assessing its legitimacy.
While some users express concerns about the product's effectiveness, others report positive results. Verified reviews indicate a range of experiences, suggesting that while it may not work for everyone, it is not widely recognized as a scam.
Emuaid ™ specializes in topical treatments for various skin conditions, including eczema, dermatitis, and fungal infections. Their flagship product, Emuaid Max, is often mentioned in reviews for its intended benefits.
Pricing for Emuaid ™ products can vary, with some customers noting that the 14ml jar of Emuaid Max is priced around £31. Payment options generally include major credit cards and online payment methods.
Emuaid ™ offers a satisfaction guarantee, but some customers have reported difficulties with refunds, especially in cases where packages were returned due to customs issues. It's advisable to reach out to customer support for specific inquiries regarding returns.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I bought Emuaid for $25. + tax (14gr/0.5oz) at Walgreens yesterday (0501/21) read the instructions of the product and applied on my venous ulcers and has been over 8 hours of burning pain. Can’t sleep. Is this supposed to do on the first application?
i saw the ad on facebook. i have had toenail fungus for a long time. and have tried many items trying to get rid of it. I read in this ad that it would get rid of toenail fungus,, and it cost me almost $60, That is a lot as I am on a fixed income. I got it and have been using it since. I can see that it has done nothing, except maybe the color is lighter. There is nothing on the jar that even mentions toenail fungus. It just says "First aid ointment". I feel like I have been ripped off. Vera Longan RR1Box 364 Ava, Mo 65608
Plainly another con.....almost everything promoted on Facebook and Instagram appears to be that way these days. Rather than fact-checking News Items that Company would be well advised to Fact Check their advertisers.
Ordered for mild to severe eczema as a last resort, worked well on very mild areas but had little to no effect on areas badly affected. As a previous review states it makes your skin very dry and flakey and is quiet embarrassing. Might be worth a shot for milder skin conditions but would recommend trying cheaper options first as it is quiet pricey.
I recently got diagnosed with Lichen Sclerosis and was devastated. I started looking online for something to help me until I got to see my GP. I stumbled across Emuaid after googling cures for my condition. I ordered Emuaid from the US . I was so pleased when the cream was delivered two days later to the United Kingdom. I read the enclosed leaflet and started using the cream straight away. I can honestly and truly say that just after a few days my Lichen Sclerosis was much better. I already had an appointment made to see a Gynaecologist. She examined me and Immediately said I had Lichen Sclerosis. I told her I had been using Emuaid but she said it was nothing more than a moisturiser. I was very upset after being diagnosed and have spent the last 3 weeks in tatters but have carried out using Emuaid for all the time. I have been checking myself regularly with a mirror and noticed that my condition had got much better. Today being 16th March 2021 I went to see my DR so she could show me how to apply the Dermovate and Certerben that the Gynaecologist had recommended that I had to use. When I got on the bed and my DR examined me she was astonished that my condition was 80% better than 3 weeks previously. I showed her the Emuaid cream and she read the Ingredients and said that it was really good stuff. She referred to it as a miracle cream. I really feel loads better and will keep using Emuaid. I know it is working for me I can see the areas of my vagina healing everyday. All I can say is this cream is brilliant 👌 I would absolutely recommend it to anyone who is suffering in silence with Lichen Sclerosis. Thank you so much Emuaid.
Do not buy this product I spent more than $350 to treat nail fungus after the company guaranteed the outcome, I’m telling you it’s a cheap kind of Vaseline and all the people who put good ratings are in the same scam to fool other people. Take my advice and do not waste your money on this scam
I haven't tried it yet, I'm still researching it..its obvious they need to stop marketing if for "toe fungus" I read that vitamin K works well on Diabetic ulcers..this product popped up in Amazon under "vitamin K ointments/creams" thats when I saw all these scary reviews about how it doesn't work at all for toe fungus. I did see a gal where she added it to her routine of raw apple cider vinegar & tea tree oil "natural anti fungal" baking soda foot baths and her problem went away..personally I think it was the vinegar and tea tree oil that worked for her. And a review here how it worked great for a "hydrenos boil". They seriously need to stop advertising it for toe fungus when vitamin K works wonders for spider veins and dark circles under the eyes per all the reviews I read. I think I'm gna pass on this brand because of all the bad reviews on their horrible customer service.
Non existent customer service. I spent over 100 dollars on emu aid max and after 7 weeks of waiting it still hasn’t arrived. I’ve check the tracking information only to find that my products have been sent to a completely random address in Norway, totally unrelated to my address. I have no way of accessing my products so I emailed Emuaid twice. I have still received no answer. Really disappointed.
I have been using this product for just over 3 months to treat a toe nail fungus infection and it hasn’t worked. I don’t even see a slight improvement in the nail. Very disappointing as this product was quite expensive. Would not recommend. Save your money and do not buy this product.
I suffer from hydrenatis supperative and recently had a bad breakout. I had a large boil like lump under my arm. Very painful. Tried antibiotics and cream from doctor to no avail. Received my Emuaid Max yesterday and with one application the boil burst and drained a lot of pus. The relief from pain was wonderful.
Tried this product for quite a while to treat toe nails. Used as per instructions and no improvement whatsoever. Emailed customer service several times and they just send a generic email back. They told me to use product for at least 40 days before any improvement would be noticeable. I asked how can you offer a 30 day money back guarantee if I need to apply it for at least 40 days. They refuse to answer that question lol. I literally think this is some gunk mashed up into a cream and sold for stupid money to all us desperate people.
My hands were very sore and itchy. I went to the Dr. but the ointment she gave me did nothing I saw the add about EMUAID and remembered about this so I ordered the .o5 jar to see how it worked. Just a small bit of EMUAID on my hands and the itch was gone and the redness went away a great product. I have now ordered more, Larger jar and will not be without it. I also ordered the EMUAID overnight acne treatment for my grandson1oz it is great it took two days to be effective but now he puts it on every night, Please try these products they are the best.
My husband recently had shingles. He was in a lot of pain. I ordered your product and had it shipped as soon as I could. It helped him a lot with the pain he was experiencing with his shingles. I have since placed 2 more orders for the ointment and also an enhaler this time. I ordered the extra strength ointment each time. Also good for other problems too. I highly recommend this wonderful product to anyone.Thank you! M. Falterman
Emuaid™ is a company specializing in the development of natural healing ointments and products designed to provide relief for a wide range of skin conditions. Their flagship products, EMUAID® and EMUAIDMAX®, contain natural ingredients that are intended to soothe irritation, calm inflammation, and address symptoms associated with over 100 skin issues, including fungal infections, eczema, acne, and psoriasis. Emuaid’s products are formulated to be safe for all skin types and ages, making them suitable for families. Targeting consumers seeking effective, non-prescription remedies for stubborn skin symptoms, Emuaid emphasizes the use of natural active ingredients that work to activate the body’s self-healing processes. The company offers a user-friendly shopping experience on their website, with free shipping options for orders over a specified amount. By providing solutions that are both gentle and effective, Emuaid aims to meet the needs of individuals looking for alternative treatments for skin and nail conditions.
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