Sito molto simile a quello della…
Sito molto simile a quello della compagnia e quindi ingannevole…..per non parlare delle commissioni un volo che sul sito compagnia veniva 380 io l’ho pagato 492! No comment

eSky Travel is an online travel agency that specializes in providing flight search and booking services. Through its website, www.esky.com, the company offers a comprehensive platform for customers to compare and purchase flights from various airlines, including both budget and full-service carriers. eSky Travel aims to simplify the travel planning process by allowing users to search for air tickets, city breaks, vacations, and additional services such as hotel accommodations and car rentals. The target market for eSky Travel includes both leisure and business travelers seeking affordable travel options. By partnering with airlines and offering a user-friendly interface, the company caters to individuals looking for competitive flight deals and travel packages, making it a valuable resource for planning trips to various destinations around the globe.
eSky Travel receives a mixed reception from its users, with many praising its ease of use and fast customer service. Reviewers appreciate the straightforward booking process and the quick resolution of issues when they arise, highlighting the platform's user-friendly design and helpful support team.
However, a significant number of customers express frustration over hidden fees and difficulties with refunds, often labeling the company as a scam. Complaints about flight changes, lack of clear communication, and unresponsive customer service are prevalent, with some users reporting that they were charged without receiving proper confirmation. Overall, while some find value in the service, the negative experiences related to ticketing and refunds overshadow the positives.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 1,004 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.6 | 39 |
| Sep 24 | 2.9 | 36 |
| Oct 24 | 3.0 | 38 |
| Nov 24 | 3.1 | 17 |
| Dec 24 | 2.8 | 26 |
| Jan 25 | 2.7 | 23 |
| Feb 25 | 2.3 | 20 |
| Mar 25 | 2.9 | 23 |
| Apr 25 | 1.8 | 25 |
| May 25 | 2.3 | 31 |
| Jun 25 | 2.1 | 26 |
| Jul 25 | 2.6 | 21 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very easy to use and only essential questions are asked”
“The airlie said I needed to go through esky for a refund since they were the company I purchase the ticets through”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Booking | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 2.0 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | −18% | 1,004 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.8 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: eSky Travel is #5 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 2.0).
500 reviews of eSky Travel. Filter by what matters to you.
Sito molto simile a quello della compagnia e quindi ingannevole…..per non parlare delle commissioni un volo che sul sito compagnia veniva 380 io l’ho pagato 492! No comment
ciao io vorrei ricerevere il mio biglietto aereo visto che domani alle 11:10 ho il volo diretto a napoli e non voglio assolutamente restare in egitto vorrei ricereve SUBITO il mio biglietto perchè non è possibile che i soldi sono stati presi subito ma per avere il biglietto devo stare con l’ansia che io possa rimanere in egitto dov’è il mio biglietto? prima mi è arrivata un email con il mio volo conferato 5381738342 poi mi arriva un altra email che la mia prenotazione è in corso potrei capire qualcosa? grazie mille
I did not realize I was not on the actual airline site until it was to late. I should have realized this was not a site I should be using when my credit card declined the charge initially. I take the responsibility for not checking it out more carefully. The tickets I purchased from the site did arrive - I got confirmation from airline that I was indeed booked. The cost I was charged was $200 more than what the airlines direct charge would have been. Learn from my mistake & be sure you are on the site you think you are before you purchase.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 43% of recent reviews are 4–5★ and 54% are 1–2★.
I appreciated the ongoing efforts to reach me by phone. However, the communication via email was unclear. It was only during our phone conversation that the issue was clearly explained, options were discussed, and helpful advice was provided.
Update: van 1 naar 3 sterren aangepast omdat het geld indd teruggestort is. Ik heb de organisatie als feedback gegeven duidelijker te communiceren. Zowel in de mail als op hun platform. Doordat het volkomen onduidelijk was waarom ik opnieuw moest bevestigen en ook de extra bedragen die genoemd werden nadat ik alles al betaald had, niet worden verklaard is het voor mij als consument totaal onduidelijk hoe/wat,/waarom. Ook geen uitleg toen ik de mail kreeg dat mijn tickets geannuleerd waren. De volgende dag wel heel goed geholpen door Vipul van de customer service. Tickets geboekt en meteen afgerekend voor vliegen met Ryanair naar Alicante komende zondag. Ik moest na betaling opeens nog iets bevestigen vanuit mijn mailbox. Ik begreep er niks van. Uiteindelijk wel bevestigd dan maar. Na een uur een bericht dat de boeking met nummer FRGNFW9HT-1 is geannuleerd! Geen flauw idee waarom. In dezelfde mail werd gesteld dat het bedrag is teruggeboekt. Niks ontvangen.
Tive um problema com a reserva, estava pendente, mas foi resolvido.
ASPETTO ANCORA LE CARTE DI IMBARCO. N. PRENOTAZIONE: eSky 4811492212. MANCATO 48 ORE PER LA PARTENZA DEL VOLO. MI E' STATO GARANTITO IL CHECK-IN ONLINE. ATTENDO VOSTRE IN MERITO. NON APPENA ARRIVANO LE CARTE DI IMBARCO, PROCEDERO' AD EFFETTUARE NUOVA VALUTAZIONE. SALUTI
I would like to see MORE options of different states destinations. Frequently I travel to Las Vegas, Dallas TX, Richmond VA, Atlanta GA.
VOLEVO SAPERE QUANDO ARRIVANO I BIGLIETTI ACQUISTATI ESKY 7 14 SETTEMBRE 2024 HO STAMPATO QUELLI ELETTRONICI MA NON SO' SE è LA STESSA COSA VOGLIATE CONTATTARMI ANKE VIA WATHAPP GRAZIE VISTE CHE NON ESISTE UN NUJMENRO DI TELEFONO REALE PRESSO CUI REPERIRVI GRAZIE TEL 3898395919
I would prefer more clear instruction of how to download boarding passes and ticket. It would be better if this ticket was also downloadable in the cabinet or in the e-mail. I did not understand where is this ticket? Is it the number and letters desplayed in the cabinet?
ik heb twee tickets geboekt Maar ze hebben Dhr 2x op de boeking gezet. Terwijl het 2x mevr had moeten zijn!!! Ik heb het Ook goed ingevuld. Deze club maakt een fout en nu helaas lastig om hun via chat en Via contactformulier contact te krijgen het form staat we kunnen het niet versturen. Dichtgetimmerde web-site. Had beter direct kunnen boeken bij KLM
Intento contactar y no es posible. No me sale mi correo en Ryanair de un vuelo que he reservado y no me pueden confirmar que esta correcto. He conseguido hablar con alguien y me confirma el vuelo, espero que no haya problema con las tarjetas de embarque. Al final todo salió bien, sin ningún problema,mandaron las tarjetas de embarque 24 horas antes
eSky Travel is an online travel agency that specializes in providing flight search and booking services. Through its website, www.esky.com, the company offers a comprehensive platform for customers to compare and purchase flights from various airlines, including both budget and full-service carriers. eSky Travel aims to simplify the travel planning process by allowing users to search for air tickets, city breaks, vacations, and additional services such as hotel accommodations and car rentals. The target market for eSky Travel includes both leisure and business travelers seeking affordable travel options. By partnering with airlines and offering a user-friendly interface, the company caters to individuals looking for competitive flight deals and travel packages, making it a valuable resource for planning trips to various destinations around the globe.
This profile hasn't been claimed by the business owner.