Used this service for my first trip to…
Used this service for my first trip to the UK. I am overall impressed with the service and i will 100% use them again.

ETAS Travel is a private company specializing in eVisa processing and application assistance, aimed at facilitating international travel for individuals seeking Electronic Travel Authorizations (ETAs). The company provides comprehensive support for travelers navigating the complexities of eVisa applications for various countries, ensuring a streamlined process for obtaining necessary travel documentation. With a commitment to customer service, ETAS Travel offers 24/7 assistance to address clients' inquiries and needs. The company is not affiliated with any government authority but operates under registrations with the New Zealand Immigration Advisers Authority and the Australian Migration Agents Registration Authority. ETAS Travel serves a diverse clientele, including tourists, business travelers, and students, providing them with the resources and guidance required to successfully secure their travel authorizations.
ETAS Travel receives a mixed response from customers, with a significant number expressing dissatisfaction. While some reviewers appreciate the service for its efficiency and helpful staff, citing quick approvals and effective support in navigating applications, many others warn against using the site, labeling it a scam.
Common complaints highlight a lack of transparency regarding fees, with customers frustrated that they cannot see the total cost before payment. Several users express regret over their choice, feeling misled about the site's legitimacy and pricing. Despite a few positive experiences, the overwhelming sentiment is negative, with many advising potential customers to avoid this service. Overall, ETAS Travel struggles with credibility and transparency issues, leading to a predominantly unfavorable impression.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 131 | 100% | +1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 1.0 | 5 |
| Apr 25 | 1.2 | 13 |
| May 25 | 1.3 | 22 |
| Jun 25 | 1.0 | 27 |
| Jul 25 | 3.1 | 63 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 131 most recent reviews.
“Used this service for my first trip to the UK”
“On top of what everybody is saying here (10x the chrarge, etc), i find it most disgusting that this company replies t...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Immigration Services.
| Company | Overall | Legit | Website & app | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.1 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 3.5 out of 5 (good) | 1.5 out of 5 (poor) | — | 131 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 59 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.8 out of 5 (good) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | — | −14% | 1,000 |
Bottom line: ETAS Travel is #5 of 5 on overall rating in this group. On value, Dunia Tourism scores higher (5.0 vs 1.5).
131 reviews of ETAS Travel. Filter by what matters to you.
Over a year ago
Used this service for my first trip to the UK. I am overall impressed with the service and i will 100% use them again.
Over a year ago
NON COMPRATE DA QUESTO SITO. Non c’è la possibilità di vedere l’importo prima di procedere al pagamento. Mancanza di trasparenza assoluta. Gli stessi servizi sono offerti a prezzi nettamente più ba... See more
Over a year ago
totally botched my uk eta application on my own, but they fixed it quick. customer service was patient, walked me thru everything. got approved in a day. pricey but worth it for the stress relief.
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Polarized pattern: few middle ratings. 30% of recent reviews are 4–5★ and 68% are 1–2★.
Used this service for my first trip to the UK. I am overall impressed with the service and i will 100% use them again.
NON COMPRATE DA QUESTO SITO. Non c’è la possibilità di vedere l’importo prima di procedere al pagamento. Mancanza di trasparenza assoluta. Gli stessi servizi sono offerti a prezzi nettamente più bassi.
NON USATE QIESTO SITO È UNA TRUFFA
totally botched my uk eta application on my own, but they fixed it quick. customer service was patient, walked me thru everything. got approved in a day. pricey but worth it for the stress relief.
Helped me fix a mistake on my form before submitting. Super grateful!
Je viens d'apprendre quil ne s'agit pas du site officiel. Somme très très élevé. Je suis atterée par la situation. Pouvez vous annuler ma demande? Merci
Very happy with the service i received. I got the ETA very quickly.
The site’s easy to navigate, and I got my UK ETA in a couple of days. But the price feels high for what you get, and I had to double-check some details myself. It’s convenient, but I expected a bit more for $119.
Ich muss ehrlicherweise die Firma Etas Travel in schutz nehmen. Wenn man per Google nach einer Seite sucht, um einen Visum zu beantragen, kommt man schnell zu Etastravel, man sieht den Betrag nicht sofort. Aber man sieht es tatsächlich ganz genau auf der Originalseite. Sie haben mir sofort geantwortet und das Geld zurück erstattet. Sehr professionell, hätte ich nicht gedacht. Danke.
Ich habe ebenfalls gedacht das ist die offizielle Seite für UK ETA. Jedoch muss man ehrlich sagen das dies klein oben eingeblendet ist das es keine offizielle Seite ist. Aber so blind wie man ist wird es einem erst bewusst wenn es zu spät ist. Jetzt muss man den Betreiber auch mal in Schutz nehmen, denn wenn man umgehend einen Widerruf macht,wird der Auftrag anstandslos storniert und das Geld auch rückgebucht.
Quick visa. I’m happy.
ETAS Travel’s expertise made my UK ETA application effortless. They reviewed my documents, gave clear instructions, and I had my approval in two days. Their accreditations gave me confidence in their service. Definitely using them again.
Anche io ho appena richiesto eta dal loro sito e prima della transazione non è stato possibile vedere l’importo. Ho risposto alla mail di conferma, richiedendo di annullare l’ordine e avere un rimborso
Mijn vraag is of dit bedrijf echt een ETA pas levert voor de ruim 100 euro die ze vragen of is dit helemaal nep. Volgende vraag aan klanten is of dit bedrijf je aanvraag echt annuleert of ben ik gewoon mijn geld kwijt.
Buongiorno, anche io non sono soddisfatta. Al momento del pagamento era indicata solo la cifra di 16 sterline per l'ETA e non anche la commissione per l'agenzia. Ho scritto una mail per ottenere il rimborso. Vediamo come va a finire.
Used them for a UK ETA. The process was clear, and approval came in 72 hours, but their customer service took a while to reply to my email. Solid overall, just wish they were quicker to respond.
Non comprare da questo sito , è inutile spenderesti un ingente somma di denaro senza alcun senso . Sono intermediari tra te e il governo per la richiesta ETA , con la differenza che loro si prendono quasi 90 euro di commissione al posto tuo . Ho richiesto immediatamente un rimborso , sei in tempo per richiederlo sfruttando il diritto di recesso . Sto capendo se andrà a buon fine , occhi aperti
De website is helemaal niet transparant. Ik dacht dat ik op de normale manier een ETA had aangevraagd voor Londen. Dit was de eerste keer, dus dom maar ik dacht dat dit de manier was. Helemaal niet duidelijk wat de kosten zijn, pas op de afschriften van mijn creditcard en email naderhand. Annulering gevraagd.
Bedrag pas zichtbaar na de betaling en maar liefst 196 euro voor 2 personen. Onwete´de of het document geldig is! Ik heb een refund gevraagd maar nog geen antwoord .
Bonjour Je viens moi même d’avoir la désagréable surprise que ce ne soit pas un site officiel ! hors sur service public.fR il est stipulé que les demandes se font via le site officiel uniquement… Je demande le remboursement. J’ai obtenu plus vite le visa sur le site que via l’application… Je suis atterrée
ETAS Travel is a private company specializing in eVisa processing and application assistance, aimed at facilitating international travel for individuals seeking Electronic Travel Authorizations (ETAs). The company provides comprehensive support for travelers navigating the complexities of eVisa applications for various countries, ensuring a streamlined process for obtaining necessary travel documentation. With a commitment to customer service, ETAS Travel offers 24/7 assistance to address clients' inquiries and needs. The company is not affiliated with any government authority but operates under registrations with the New Zealand Immigration Advisers Authority and the Australian Migration Agents Registration Authority. ETAS Travel serves a diverse clientele, including tourists, business travelers, and students, providing them with the resources and guidance required to successfully secure their travel authorizations.
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