Freedomsat 4G, Fibre & Satellite Broadband Internet Reviews (Jul 2025): Is It Legit? Trust Score 4.7/5 from 175 Reviews | CrowdTrust

Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.7	175	100%	-0.7	● Low

4.7 / 5 overall

=

175 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 4.2▼ 0.7
12-month avg: 4.6
All-time: 4.7
Category avg: 3.8

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Delivery	Value	Trend	Reviews
Freedomsat 4G, Fibre & Satellite Broadband InternetThis company	4.7 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	3.9 out of 5 (good)	4.5 out of 5 (good)	+3%	175
Wessex Internet	4.6 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.8 out of 5 (good)	3.9 out of 5 (good)	—	738
Moving internet	4.5 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	4.4 out of 5 (good)	2.9 out of 5 (fair)	−18%	589
Go Internet	4.7 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.4 out of 5 (good)	4.0 out of 5 (good)	+10%	271
Freecom Internet Services	4.6 out of 5 (good)	33 out of 100	—	—	—	—	8

Bottom line: Freedomsat 4G, Fibre & Satellite Broadband Internet is #1 of 5 on overall rating in this group. On delivery, Wessex Internet scores higher (4.8 vs 3.9).

1 review

Jul 18, 2025

Featured

Real people with understanding and…

Real people with understanding and prompt action when required. I have received excellent service from this company.

1 review

Jul 13, 2025

Featured

It all seemed to go smoothly but

It all seemed to go smoothly, but it was not clear from your (to me) ambiguous response whether or not I had done what was required.

1 review

Jul 11, 2025

Featured

Unstable and later no internet anymore.

We had internet starting the contract in March. Suddenly after 2 months our Internet got unstable until it stopped completely. The service department was very helpful, but they/ we couldn't find what the problem exactly was. Service in Greece, a technician coming to our house, would cost +/- €1000. Outrageous. The technician was probably going to come with a private helicopter. So we stopped our contract with Bentley.

Josef Sanladerer Sanladerer

1 review

Jul 1, 2025

Featured

I first was with Sky satellite.

I first was with Sky satellite. After Sky Freedomsat took over. It is working fine without problems and even the monthly cost is less as before I have no complains. Selling my house end of September. This is the reason for stopping. Thanks

1 review

Jun 17, 2025

As I've been asked to write this review…

As I've been asked to write this review so soon after its installation, my review is more a reflection of the installation process. A reader should also note that the company I contracted with for the service (Bentley Telecom) seem to be a subcontracter of Freedomsat who in turn get a subcontractor to fit the kit. Having said this I was disappointed that: The subcontractor failed to turn up to fit the equipment on the first date I was given by Bentley Telecom. This was due to a Bentley error. When the engineer came to fit the equipment he told me it would not fit where I wanted it to go. Then, when it was too late, he agreed he had been wrong. It's to soon to say how reliable the actual service is.

1 review

Jun 13, 2025

Team very responsive

Team very responsive. I’m glad to know now that there is an app to self activate.

1 review

May 27, 2025

Katie who sorted me out very hepfull

Katie who sorted me out very hepfull And replied to emails straight away. Thank you again Katie.

Maurizio Ghislandi

1 review

May 19, 2025

Thanks a lot to Katie for her prompt…

Thanks a lot to Katie for her prompt answer

1 review

May 12, 2025

Satellite Broadband

Been signed up for their satellite broadband product for a number of years. Very prompt and helpful customer support and solving of any issues we had. Would recommend.

1 review

May 1, 2025

da Cassagna

ciao Katie, mi spiace, ma purtroppo la connessione dove abito è veramente bassa e solo tramite satellitare. Inoltre io ho un bed and brekfast e nella mia zona anche il telefono prende molto male. Qui si vive con Wifi quindi ci deve essere un servizio internet sufficiente per tutti. Vi terrò comunque presenti. Cordialmente e buona vita Aurora

Andrea Di Dedda

1 review

Apr 30, 2025

Ok per quanto da voi stabilito e grazie…

Ok per quanto da voi stabilito e grazie per la vostra cortese sollecitudine. Saluti Andrea Di Dedda

1 review

Apr 23, 2025

Majing broad band great again

I have had a unfortunate experience with a more traditional supplier. The system was installed yesterday and appears to function well. The speeds are ok and I have nothing to complain about.

Nikolaos Priftis

1 review

Apr 17, 2025

Excelent response rate even on a…

Excelent response rate even on a subscription discontinuation request. I will use them again if I ever need satelite internet.

1 review

Apr 3, 2025

What a change to actually speak to a…

What a change to actually speak to a human being and not a Bot! Steve, from Support was a great help and really speedy when replying to all my questions. After our internet provider went into liquidation, there was no communication but after being told by a friend to try Bentley Telecoms everything was sorted and restored, even cheaper monthly fees too! Excellent service.

1 review

Mar 29, 2025

prompt

prompt, professional and helped our local person setting it all up by remote phone call.

1 review

Mar 26, 2025

Very professional company and the…

Very professional company and the support team, especially Billy are superb.

Mr Keith Thomson

1 review

Mar 18, 2025

Change of internet provider

I have been with this company for the past ten years which has given excellent service. I live in France where we have been recently connected to fibre optic internet hence the reason for the change.

1 review

Feb 24, 2025

Excellent service

The lady I spoke to was highly professional, very polite and helpful.

customerJ Worthington

1 review

Feb 23, 2025

Easy to deal with and quick with…

Easy to deal with and quick with technical advice.

1 review

Feb 19, 2025

Excellent service!

Phone response was immediate and Kevin and Billy were truly excellent! It was a really complex issue to reconnect the broadband after previous supplier went into administration, and took a week and a lot of phone calls but they were very patient and clear all the way....always friendly and informative...thank you!