Moving Internet is a UK-based company specializing in providing short-term internet solutions for both residential and business customers. The company offers a range of temporary Wi-Fi devices that allow users to access high-speed internet without the need for a landline or complicated installation processes. Customers can easily hire 4G and 5G internet devices for periods as short as three days, with speeds reaching up to 200MBps, making it ideal for streaming, video conferencing, and online gaming. The service is designed for individuals and businesses requiring reliable internet access for temporary needs, such as events, travel, or short-term projects. With features like unlimited data, next working day delivery, and user-friendly setup, Moving Internet ensures that customers can connect quickly and efficiently, meeting their short-term connectivity requirements without hassle.
Moving Internet receives high praise for its efficient service and reliable internet, with many customers highlighting the ease of setup and quick delivery. Reviewers appreciate the straightforward plug-and-play functionality, making it a great option for those transitioning to new homes.
However, there are notable complaints regarding service delays and inconsistent internet speeds, with some users reporting very slow connections and issues with customer support. A few customers express frustration over hidden fees and difficulties in obtaining refunds. Despite these criticisms, the majority of users find the service satisfactory and effective for temporary needs. Overall, Moving Internet is viewed positively, though potential customers should be aware of the mixed experiences regarding speed and service reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 589 | 100% | +2.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 15 |
| Sep 24 | 4.2 | 11 |
| Oct 24 | 5.0 | 9 |
| Nov 24 | 3.2 | 5 |
| Dec 24 | 3.8 | 9 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 3.5 | 6 |
| May 25 | 5.0 | 2 |
| Jun 25 | 4.7 | 6 |
| Jul 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it wor...”
“Hired this service for my daughter to revise for her GCSEs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 3.3 out of 5 (fair) | −18% | 589 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 | |
| 4.6 out of 5 (good) | 33 out of 100 | — | — | — | — | 8 |
Bottom line: Moving internet is #5 of 5 on overall rating in this group. On value, Freedomsat 4G, Fibre & Satellite Broadband Internet scores higher (4.5 vs 3.3).
589 reviews of Moving internet. Filter by what matters to you.
Over a year ago
I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Could... See more
Quick answers to the questions people ask most.
We provide comprehensive internet relocation services including connection transfers, new installations, and network setup at your new business location. Our services cover various connection types such as fiber, cable, and DSL depending on availability in your area. We work with multiple internet service providers to ensure you get the best solution for your business needs.
We recommend scheduling your internet relocation at least 2-3 weeks before your move date to ensure availability and proper coordination. This timeframe allows us to coordinate with service providers, check availability at your new location, and minimize downtime. For complex installations or multiple locations, additional lead time may be required.
Some downtime is typically unavoidable during an internet move, but we work to minimize disruption to your business operations. We can often coordinate the disconnection and reconnection to reduce downtime to just a few hours or days. For businesses requiring continuous connectivity, we can discuss temporary solutions or overlapping service periods.
We need your current and new business addresses, preferred move date, current internet service details, and specific requirements for your new location. Information about your business size, number of employees, and bandwidth needs helps us recommend the best solution. We also need to know if you have any special equipment or network configurations that need to be maintained.
Yes, we can assist with coordinating the cancellation of your existing internet service at your old location. We work with you to ensure proper timing so service ends after your move is complete and any equipment is returned. This helps avoid early termination fees and ensures a smooth transition to your new location.
Yes, we handle internet setup for businesses expanding to multiple locations or consolidating from several offices. We coordinate with various service providers to ensure consistent service across all your locations. Our team manages the logistics to ensure all sites are connected according to your timeline and requirements.
Our customer service team is typically available during standard business hours, Monday through Friday. Installation and setup appointments can often be scheduled during extended hours or weekends to minimize disruption to your business operations. Contact us to discuss scheduling options that work best for your business needs.
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I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Couldn't rate it more really
VERY TERRIBLE EXPERIENCE. WiFi connection is horrible. Delivery was delayed by royal mail and refused to modify the order. Once the WiFi finally arrived. The connection was super bad sometimes I have to keep using my own data!
Really speedy service and was delivered on time. Easy to use and set up, just plug and play really. Not the fastest connection and is probably 3G connection. But when you have just moved into a new house, it’s better than nothing, so would use again if I had to.
Absolutely great service! Product was fantastic and performed very well. Would highly recommend this company to everyone! 5*****
Quick delivery, easy to set up and use and simple return and refund of deposit It’s a great solution for a situation like ours moving into a new house but important to understand it won’t allow a busy house to stream, game, work etc
internet worked like a dream. easy to set up and the order and returns process was super quick and easy. A great temporary solution
Came dead on time and had a great signal
I would give 5 stars for the fact that this service merely exist. Besides the fantastic and quick customer representative response, delivery and follow up
Internet speed was good for our travel to lake district. Timely response from customer support for any questions. Overall satisfied support.
Hired this service for my daughter to revise for her GCSEs. This internet had a reported speed of 1.51mbps and failed to work. No refund offered, but they offered to extend a service that did not work. I hired the device Friday to Friday and posted it next working day (Monday) as post offices are not open on Saturdays where I am....and they charge me late fee. Dont waste your time or money on this company. Poor service, and money grabbers!
Great service, next day delivery, worked well to be able to keep me working from home! Deposit returned quickly. Thanks again
Received the device on time as arranged. There were no issues with using the internet, and the speed of broadband was fairly good. Good support from the company.
DO NOT TRUST this company. They are lots of hidden costs. They never delivered the internet and took £60! I have been unable to get my money back. The customer service is appalling. Do not use.
Absolutely terrible experience, router was sent out early to a new property (prior to the date i asked)...shock that no one was in to accept the delivery so it was returned to sender, zero contact from the company despite knowing that it was returned and i would be without internet, they now expect me to pay a re-delivery fee and are refusing to extend my hire by the days lost which is now approaching one week, complete lack of customer service or awareness of how to treat people, left me completely isolated and unable to WFH, Shocking! Avoid at all costs.
Awful, awful company. Emailed to ask about internet at new property and was told absolutely no problems and would expect good speeds. In fact they even went so far as to send me a picture of a map of the area which showed these good speeds. Now, a few days before the move, and having taken the money, they say that they have checked again and actually can't provide the service they told me was available. Please note the same parent company Lime Enterprise Ltd also has another website set up with the same sort or products. The website is designed to appear completely separate and is called WiFi Hire UK. But it's the same people and service. And, of course, no phone number available for either company. They have just sent me a very unofficial looking refund form ... I won't hold my breath waiting for that money to arrive. Absolute scumbag company. STAY AWAY!
Overall a pretty bad experience for me. First the router came damaged and missing pieces this is likely on Royal mail but the company could definitely ship in a box instead of an envelope. Then for my area (further outskirts of London) the wifi was effectively useless 😅 like the absolute highest speed I could get was 10mbps and that was on a good day, on average I would get about 2mbps. I ended up needing to rely on my phones hotspot in the end anyway. Definitely would not try them again. --- Response to their Reply: As mentioned, if you shipped with a box the damaged product would not be an issue. Additionally when providing a service for only a few days, sending an additional router from a different provider is not really a valid solution (as it will take time to arrive), hence why I did not contact you.
You can reach us through our website contact form, phone, or email to begin planning your internet relocation. Our team will schedule a consultation to assess your needs and provide a customized moving plan. We'll assign a dedicated coordinator to guide you through the entire process from start to finish.
Yes, we coordinate equipment installation including modems, routers, and any necessary networking hardware at your new location. Our technicians can help with basic network configuration and ensure your internet connection is working properly. For complex network setups, we can recommend certified IT professionals or work with your existing IT team.
If traditional internet services aren't available at your new location, we'll explore alternative solutions such as satellite internet, fixed wireless, or mobile hotspot options. We research all available providers in your area and present viable alternatives to keep your business connected. In some cases, we may be able to coordinate with providers to extend service to your location.
Yes, we can assist with relocating bundled services that include both internet and business phone systems. We coordinate with your current provider to transfer or establish new bundled services at your new location. This ensures your business communications remain integrated and you maintain any cost savings from bundled pricing.
We work diligently to meet scheduled installation dates and communicate any potential delays as soon as we become aware of them. If delays occur due to provider issues or unforeseen circumstances, we'll explore temporary solutions and keep you informed throughout the process. Our goal is to minimize any impact on your business operations and resolve issues as quickly as possible.
Moving Internet is a UK-based company specializing in providing short-term internet solutions for both residential and business customers. The company offers a range of temporary Wi-Fi devices that allow users to access high-speed internet without the need for a landline or complicated installation processes. Customers can easily hire 4G and 5G internet devices for periods as short as three days, with speeds reaching up to 200MBps, making it ideal for streaming, video conferencing, and online gaming. The service is designed for individuals and businesses requiring reliable internet access for temporary needs, such as events, travel, or short-term projects. With features like unlimited data, next working day delivery, and user-friendly setup, Moving Internet ensures that customers can connect quickly and efficiently, meeting their short-term connectivity requirements without hassle.
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