Glasshammer Gaming is an online retailer specializing in tabletop games and trading card games (TCGs) based in the UK. The company offers a wide selection of products, including popular brands such as Warhammer, Pokémon, Yu-Gi-Oh, and Magic: The Gathering. Glasshammer Gaming aims to cater to both casual and dedicated gamers, providing a platform where enthusiasts can find both established favorites and new releases in the gaming community. In addition to its extensive product range, Glasshammer Gaming is known for its exceptional customer service. The company prioritizes communication with customers throughout the order process, ensuring they are informed about delivery and any queries they may have. By fostering a supportive shopping environment, Glasshammer Gaming seeks to enhance the overall gaming experience for its customers, making it a preferred choice for tabletop and TCG enthusiasts alike.
Glasshammer Gaming enjoys a strong reputation among its customers, with many praising the great service and helpful staff. Reviewers frequently highlight the friendly atmosphere and the reliability of the business, noting quick responses to inquiries and fast delivery times.
Many express satisfaction with the quality of products, particularly the terrain sets, which are described as fantastic and reasonably priced. However, a small number of customers report issues, including orders that were never sent and incorrect items being dispatched, leading to frustration and a lack of communication from the company. Despite these complaints, the overwhelming sentiment remains positive, with a significant majority of consumers eager to return for future purchases.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Really good and fast delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hobby Stores.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 100 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 272 | |
| 2.3 out of 5 (poor) | 67 out of 100 | — | — | — | — | 6 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | −3% | 551 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 25 |
Bottom line: Glasshammer Gaming is #2 of 5 on overall rating in this group.
100 reviews of Glasshammer Gaming. Filter by what matters to you.
Over a year ago
Ordered 5 sets of their Terrain from the Webstore. Very resonssble price, with discount for TOs. Quick to reply to queries. The terrain itself is fantastic, goes together so well and easily. The video... See more
Over a year ago
Excellent service - would buy from again. Thanks.
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Ordered 5 sets of their Terrain from the Webstore. Very resonssble price, with discount for TOs. Quick to reply to queries. The terrain itself is fantastic, goes together so well and easily. The video tutorial especially aids this. Will buy from Glasshammer again, and hopefully visit their store in person some day
Good to talk to and very helpful
Excellent service - would buy from again. Thanks.
Arrived a day later than expected. But it’s the post and covid etc so not important. Item was well packed. Item was correct and undamaged. Great price too. Will order again.
They had the cheapest copy of the new Warhammer Killteam boxset I could find on the day of release and free shipping to boot. Saved me about 30 quid and showed up exactly when they said it would. It's a heavy item too so free shipping is not to be sniffed at.
GH are always great, and if you ever have an issue they will sort it out, no problem. 10/10 best place to buy minis.
Wrong item sent, contacted seller to advise, they didn't respond so I had to open a case. Not impressed!
No issue Would gladly use you again Thank you
good seller well priced uick delivery
I've bought from alot of stores in the past 12 months but delivery and customer service are the best I have encountered. Brilliant, I will ONLY use these guys from now on😁
Second time ive used GG & will use again
Great service and great staff
Quick efficient and well priced Awesome
item delivered as ordered. nothing more to add.
Easy to use website, item for a good price, delivered as promised, on time, well packed, perfect
Fast delivery ! Brilliant service !
Great service. Glasshammer is ran by two terrific guys, Dan and Mani, and I highly recommend their events and store.
Great item and quick delivery!
Glasshammer Gaming is an online retailer specializing in tabletop games and trading card games (TCGs) based in the UK. The company offers a wide selection of products, including popular brands such as Warhammer, Pokémon, Yu-Gi-Oh, and Magic: The Gathering. Glasshammer Gaming aims to cater to both casual and dedicated gamers, providing a platform where enthusiasts can find both established favorites and new releases in the gaming community. In addition to its extensive product range, Glasshammer Gaming is known for its exceptional customer service. The company prioritizes communication with customers throughout the order process, ensuring they are informed about delivery and any queries they may have. By fostering a supportive shopping environment, Glasshammer Gaming seeks to enhance the overall gaming experience for its customers, making it a preferred choice for tabletop and TCG enthusiasts alike.
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