Great
Great, perfect for price. Friendly staff and highly recommend 👌

Hostelworld is an online platform dedicated to providing confirmed bookings for backpacker hostels across the globe. Catering primarily to budget-conscious travelers, the company allows users to search for accommodations based on their desired destinations, dates, and guest numbers. With a comprehensive range of listings, Hostelworld features detailed ratings and reviews from fellow travelers, helping users make informed decisions when selecting their ideal hostel. In addition to booking services, Hostelworld enhances the travel experience by offering city guides, local events, and entertainment options tailored to backpackers. The platform emphasizes flexible booking and free cancellation policies, ensuring that users can adapt their plans as needed. With a focus on fostering connections among travelers, Hostelworld promotes social interaction through chat features and community engagement, making it a valuable resource for those exploring new destinations.
Reviewers generally praise Hostelworld for its user-friendly platform and the variety of hostels available, highlighting the ease of booking and the quality of accommodations. Many customers express satisfaction with the cleanliness and friendly staff at the hostels, noting that they felt welcomed and well taken care of during their stays.
However, some negative feedback emerges regarding service issues, particularly concerning booking errors and unexpected changes to reservations, which have left a few consumers frustrated. Additionally, there are complaints about pricing discrepancies when compared to booking directly with hostels. Overall, while the majority of experiences are positive, the service-related issues indicate room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I love this app because it gathers several hostels, making it easy to find the perfect one for each person”
“They said they would look into it, but meanwhile would refund the amount I paid to them as a deposit, as a goodwill g...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Booking | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.9 out of 5 (good) | 3.6 out of 5 (good) | — | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Hostelworld is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.7).
60 reviews of Hostelworld. Filter by what matters to you.
ho trovato facilmente quello che cercavo e mi ha proposto anche delle soluzioni diverse da altri siti
Easy to navigate, great choices
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This hostel exceeded all expectations. First time solo travelling, first time at a hostel and what a great first choice. Atmosphere is vibes and so many interesting chill people. Mainly younger people which was nice for socialising. Didnt sleep much the first night because we stayed up talking in common room till 4am, very friendly. The staff, especially the receptionist, is incredibly helpful and nice. Looking for recommendations for anything or have any issues? He'll sort it out and have a nice chat while youre at it 11/10 (give him a raise please). Waffles in the morning are great aswell. Rooms are very warm and comfortable. Only thing is, bring your own padlock for lockers since theyre not included but theyre also available at reception for a few euro. Loads of good things to say but summarised into one: highly recommended.
Getting a good room with little notice.
The city with its architecture and culture was beautiful, but my stay in the OneFam Hostel was even more amazing. I felt part of a big group family bc of the beautiful common area and all the activities the staff offered: from the dinner all together and the drinking games to the pubs nights. Amazing place from the big bedrooms to the bathrooms. Thx all of you for the amazing experience and I hope to come back now or later!
I just loved it is a really nice place at an affordable price. The gym, the rock climbing, the boxing bag, cardio room. It blew my mind. Is really fun.
The page looks great, works great and if you need to cancel, the refund is instantaneous. What more could you want?
La Selva Hostel naprawdę zrobiło mi pobyt w Meksyku City. Obsługa jest niesamowicie miła, pomocna i zawsze uważna — aż chce się wracać. Mój pokój był bardzo czysty i dobrze (w zupełności wystarczająco) wyposażony, dzięki czemu od razu można poczuć się komfortowo. Ogromny plus za świetny stosunek jakości do ceny oraz lokalizację: metro jest bardzo blisko i można szybko dojechać praktycznie wszędzie (ok. 10 minut do centrum, ok. 10–15 minut do Condesy). Byłem tam dwie noce i na pewno wrócę. Z czystym sumieniem — bardzo polecam!
Fast and easy transaction
The owner is Wonderful. Se has given us all and helped a lot. The best place.
Hostelworld is an online platform dedicated to providing confirmed bookings for backpacker hostels across the globe. Catering primarily to budget-conscious travelers, the company allows users to search for accommodations based on their desired destinations, dates, and guest numbers. With a comprehensive range of listings, Hostelworld features detailed ratings and reviews from fellow travelers, helping users make informed decisions when selecting their ideal hostel. In addition to booking services, Hostelworld enhances the travel experience by offering city guides, local events, and entertainment options tailored to backpackers. The platform emphasizes flexible booking and free cancellation policies, ensuring that users can adapt their plans as needed. With a focus on fostering connections among travelers, Hostelworld promotes social interaction through chat features and community engagement, making it a valuable resource for those exploring new destinations.
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