inCruises is a travel-based company that specializes in providing affordable cruise experiences to consumers. Through its innovative membership model, the company allows members to access discounted cruise packages, enabling them to explore various destinations at a lower cost. This unique approach caters primarily to travel enthusiasts and families looking for cost-effective vacation options while enjoying the luxury and adventure of cruising.
The platform emphasizes convenience and value, offering an extensive selection of cruise lines and itineraries. Members can discover and book cruises that fit their preferences and budgets, making it easier to plan memorable travel experiences. By focusing on affordability and accessibility, inCruises aims to enhance the way individuals and families experience the world of cruising.
InCruises receives a mix of feedback from its members, with a notable portion expressing dissatisfaction. Many reviewers highlight positive experiences, emphasizing how the club has enabled them to travel more affordably and enjoy multiple cruises, with some members celebrating numerous trips over the years.
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However, a significant number of complaints focus on issues related to customer service and transparency. Consumers report feeling misled about the membership terms, with claims of losing substantial amounts of money and facing difficulties accessing their funds. Others describe the experience as frustrating, citing a lack of support when trying to book cruises. While some customers appreciate the travel opportunities provided, the negative sentiments regarding financial practices and customer service overshadow the positives.
1,002 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,002
100%
+0.2
● Medium
4.4 / 5 overall
=
1,002 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.5▲ 0.2
12-month avg
4.2
All-time
4.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
9
Sep 24
3.5
8
Oct 24
1.6
7
Nov 24
1.9
11
Dec 24
2.6
5
Jan 25
2.1
14
Feb 25
2.8
18
Mar 25
4.4
58
Apr 25
4.7
52
May 25
2.2
10
Jun 25
4.7
243
Jul 25
2.0
8
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 405 positive reviews
Prices & value0%
2 mentions
“Iv been a member of InCruises since 2022, I have found the savings and monthly contribution brilliant, i finally book...”
On “Prices & value” · Aug 20, 2024
Top complaintsof 93 negative reviews
Payment issues23%
21 mentions
Customer service14%
13 mentions
Scam12%
11 mentions
Account issues12%
11 mentions
“Without warning, the rules changed to monthly payments, which didn’t work for us”
On “Payment issues” · Jul 11, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
Overall rating and review count for this company and similar companies
Yo viaje con el club y la verdad que ha sido la mejor experiencia, sin ser un multimillonario y siendo un mortal como cualquiera. Me impresionó lo facil que es acceder a los mejores viajes y que tus ahorros no tengan impuestos y nada de eso. Próximamente estaré tomándome otro crucero por Barcelona. Así que gracias y recomiendo 100/100 el club.
Eu Sandro Cyrillo, sou um felizardo em ter conhecido essa multinacional, em março de 2024, é uma empresa que tem um enorme reconhecimento até mesmo com o seu membro com menos tempo na empresa!
Eu jamais tinha visto isso, e os seus incentivos para com toda os seus sócios, tanto em viagens quanto em ganhos reais em mais de 202 países todos os sócios tratados do mesmo jeito!
Eu só tenho a agradecer por tudo principalmente pelo aprendizado diário!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
El mejor club de vacaciones si duda. He hecho dos cruceros que nunca hubiera podido hacer a no ser por este club. Encantadisima de ser miembro de Incruises!
Me encanto!! Ahora tienen tours y convenios con hoteles y resorts. Mucho más baratos que otras plataformas, yo viajo un montón y me gusta hacer viajes a pie y es genial!
Joining the club was one of the best decision of my life. Next month I am going on 5th cruise and will be many more thanks to the significant savings and value I am getting as a member of a club.
Llevo ya unos meses en Incruises con mi pareja, socia del club también, generando beneficios e ingresos desde el día 1 y ya tenemos programado nuestro primer crucero en familia.
Estoy en inCruises hace 1 año. Me ha rncantado la experiencia y quiero seguirla experimentando.
Conoci lugares y personas increibles. Me gustaria que otras personas tambien vivieran la experiencia que yo tengo.
Estoy en incruises hace 4 años y considero que es una compañía muy seria y cumple con todo lo que dice. Tengo el primer rango de la compañía y he hecho mi crucero por el Mediterráneo. Ya somos 1.600.000 personas registradas en la compañía.
Была от этого и клуба в трех круизах и была очень приятно удивлена как можно с такими классными скидками отдыхать , просто обложенный клуб , буду в нем всегда 😍
Заказав круиз через компанию Инкрузес, я была приятно удивлена и ценой и качеством . Мне помогли выбрать подходящую каюту и проинструктировали по маршруту . Следующее путешествие буду бронировать только через эту платформу
Estoy agradecido con el club de viajes, me ha hecho viajar junto con mi familia a distintos países por crucero de lujo. Vivir esa experiencia con mi familia no tiene precio, seguiré ahorrando para viajar a otros piases, si Dios lo permite.
inCruises is a travel-based company that specializes in providing affordable cruise experiences to consumers. Through its innovative membership model, the company allows members to access discounted cruise packages, enabling them to explore various destinations at a lower cost. This unique approach caters primarily to travel enthusiasts and families looking for cost-effective vacation options while enjoying the luxury and adventure of cruising.
The platform emphasizes convenience and value, offering an extensive selection of cruise lines and itineraries. Members can discover and book cruises that fit their preferences and budgets, making it easier to plan memorable travel experiences. By focusing on affordability and accessibility, inCruises aims to enhance the way individuals and families experience the world of cruising.