Amazing service
Ianne was so paciet and helped to fix issue i had from my side 🥰❤️

Jetpac Travel eSIM is a digital service provider specializing in international travel eSIM solutions. The company offers travelers a convenient way to access mobile data while abroad, eliminating the need for physical SIM cards. By providing flexible data plans, Jetpac enables users to stay connected seamlessly during their journeys, catering to both leisure and business travelers. Targeting individuals and families planning to travel internationally, Jetpac's services are designed for those who prioritize reliable connectivity without the hassle of traditional roaming fees. With a straightforward online platform, customers can easily purchase and activate eSIMs from various global carriers, enhancing their travel experience while ensuring they remain connected. For more information, visit www.jetpacglobal.com.
Jetpac Travel eSIM receives overwhelmingly positive feedback, with many customers praising the exceptional support and service provided. Reviewers highlight the helpfulness of the staff, noting their quick responses and patience in resolving issues, particularly when it comes to activating eSIMs in various locations.
Users appreciate the great prices and deals offered, often mentioning successful experiences in multiple countries without significant problems. However, a few customers express frustration over misleading pricing and technical difficulties with the eSIM activation process, indicating that it can be somewhat confusing. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Jetpac for its reliable service and effective customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 4.7 | 61 |
| Dec 24 | 4.6 | 60 |
| Jan 25 | 4.7 | 70 |
| Feb 25 | 4.7 | 67 |
| Mar 25 | 4.9 | 68 |
| Apr 25 | 4.4 | 69 |
| May 25 | 4.9 | 135 |
| Jun 25 | 4.8 | 145 |
| Jul 25 | 4.8 | 318 |
| Aug 25 | 4.4 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I’m absolutely blown away by the quality of customer service and communication I received from Jetpac”
“Absoluut misleidend”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.3 out of 5 (poor) | 3.6 out of 5 (good) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 3.5 out of 5 (good) | — | — | 1,060 |
Bottom line: Jetpac Travel eSIM is #1 of 5 on overall rating in this group.
500 reviews of Jetpac Travel eSIM. Filter by what matters to you.
Ianne was so paciet and helped to fix issue i had from my side 🥰❤️
I have used Jetpac a few times before and been really happy with it and also their level of customer service when i had a problem (my fault) so I had no hesitation purchasing a new pack for my upcoming trip. However once I’d purchased it I realised I’d bought the wrong one. I contacted customer services and once again they resolved my problem immediately with a refund, allowing me to get the correct pack! I can’t praise this company enough, the eSIM is amazing and their customer service second to none!
Ich habe heute 2 Pakete für eSIMs gekauft. Und hatte Probleme mit der Installation auf meinem zweiten Handy. Der Support hat mir geduldig geholfen, das eine Paket auf einem Handy und das andere Paket auf einem anderen Handy zu installieren. Mein Supporter Dan hat das Problem schnell erkannt und den richtigen Weg zur Lösung gefunden! Danke
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
No one once to be caught out and dry without an internet connection while travelling. Had purchased my travel data pack earlier, but forgotten that i have changed my phone from purchase to time of travel. I did not have my esim installed and was not able to troubleshoot. The Jetpac support team was quick to respond when I reached out. And we had the matter settled with a new esim etc. all in time to collect my luggage. Will highly recommend the company just because of the great post sale service.
Very good. Had some issues and customer services really helped.
excellent assistance within 24 hours of getting stuck with the jetpac esim - resolved ! excellent rapid support!
I needed customer service right away, due to an issue with assigning eSIMs to others (my screw up), and their support staff was fantastic — really quick and efficient work solving my problem.
Had trouble installing my esim. It was quickly sorted.
Great customer service via whatsapp - I got this trying to make calls and didn’t realise the packs are data only (which to be fair could be made clearer on the site) but they assisted me with a prompt refund straight away - Angela in customer service was great
I had trouble registering my flight for SmartDelay. I used WhatsApp to communicate with someone who quickly came to my aid.
Amazing support tô The client!!! Very helpfull team. I really enjoyed my experience with Jetpac
I purchased 3 packs for myself and 2 family members but could not figure out how to assign them to each person. Carl helped me on WhatsApp and we resolved the issue with ease. Great customer service!
Great customer support
Direct, personable help ❤️
I've used these guys a couple of times and the service is first class. I can't rate them highly enough.
Randy was fantastic, solved my issue so fast!
Jetpac Travel eSIM is a digital service provider specializing in international travel eSIM solutions. The company offers travelers a convenient way to access mobile data while abroad, eliminating the need for physical SIM cards. By providing flexible data plans, Jetpac enables users to stay connected seamlessly during their journeys, catering to both leisure and business travelers. Targeting individuals and families planning to travel internationally, Jetpac's services are designed for those who prioritize reliable connectivity without the hassle of traditional roaming fees. With a straightforward online platform, customers can easily purchase and activate eSIMs from various global carriers, enhancing their travel experience while ensuring they remain connected. For more information, visit www.jetpacglobal.com.
This profile hasn't been claimed by the business owner.