I used they esim many times
I used they esim many times, chip and works perfectly …i had a problem with the last esim to japan but Theresa gave me a great support, strongly recommended…

Jetpac Travel eSIM is a digital service provider specializing in international travel eSIM solutions. The company offers travelers a convenient way to access mobile data while abroad, eliminating the need for physical SIM cards. By providing flexible data plans, Jetpac enables users to stay connected seamlessly during their journeys, catering to both leisure and business travelers. Targeting individuals and families planning to travel internationally, Jetpac's services are designed for those who prioritize reliable connectivity without the hassle of traditional roaming fees. With a straightforward online platform, customers can easily purchase and activate eSIMs from various global carriers, enhancing their travel experience while ensuring they remain connected. For more information, visit www.jetpacglobal.com.
Jetpac Travel eSIM receives overwhelmingly positive feedback, with many customers praising the exceptional support and service provided. Reviewers highlight the helpfulness of the staff, noting their quick responses and patience in resolving issues, particularly when it comes to activating eSIMs in various locations.
Users appreciate the great prices and deals offered, often mentioning successful experiences in multiple countries without significant problems. However, a few customers express frustration over misleading pricing and technical difficulties with the eSIM activation process, indicating that it can be somewhat confusing. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Jetpac for its reliable service and effective customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 4.7 | 61 |
| Dec 24 | 4.6 | 60 |
| Jan 25 | 4.7 | 70 |
| Feb 25 | 4.7 | 67 |
| Mar 25 | 4.9 | 68 |
| Apr 25 | 4.4 | 69 |
| May 25 | 4.9 | 135 |
| Jun 25 | 4.8 | 145 |
| Jul 25 | 4.8 | 318 |
| Aug 25 | 4.4 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I’m absolutely blown away by the quality of customer service and communication I received from Jetpac”
“Absoluut misleidend”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.3 out of 5 (poor) | 3.6 out of 5 (good) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 3.5 out of 5 (good) | — | — | 1,060 |
Bottom line: Jetpac Travel eSIM is #1 of 5 on overall rating in this group.
500 reviews of Jetpac Travel eSIM. Filter by what matters to you.
I used they esim many times, chip and works perfectly …i had a problem with the last esim to japan but Theresa gave me a great support, strongly recommended…
Nel was super helpful and efficient
Had an issue Ferlene had me sorted in five minutes, great product and amazing service
I haven’t used the Sim yet but have had great support in getting things set up. Nel was very helpful and quick in responding. Didn’t make me feel foolish for the questions I asked. Looking forward to getting overseas and hopefully being connected.
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Nel, просто Тор. Всё сделал быстро. Сразу понял мою проблему. Всё решил, и предложил отличный вариант решения проблемы. Подстроился под мой язык. Ставлю 10 звёзд.
Bought two eSIMs for two persons with one account and didn't manage to install both. I reached out to the Jetpac Support via WhatsApp and the problem was solved immediately. Great customer service!
Theresa was great assisting me with my questions and required changes/fixes. Communication was immediate thru Whatsapp.
I had a fantastic experience with Nel while activating my eSIM. They were incredibly patient, knowledgeable, and guided me step-by-step through the entire process. Nel made what could have been a confusing setup feel smooth and stress-free. Their clear instructions and friendly attitude made all the difference. Truly appreciate the excellent support!
Nel was a fantastic customer service representative. Very helpful and quick to respond to messages.
Agent named Ferlene Thank you for very good customer service 2 thumbs up. Bravo
Very quick response from the support team (theresa) and my problem got resolved quickly
JV saved me. excellent support. very patient and accurate.
Ferlene was very helpful. Support was speedy and professional.
Nel was great at a quick, simple and clear turnaround in explaining how to go about with purchasing multi packs and assigning them to other users, which works out better cost wise to avail a bulk discount.
Nel had Great Customer service, allowed for a quick install.
Jetpac Travel eSIM is a digital service provider specializing in international travel eSIM solutions. The company offers travelers a convenient way to access mobile data while abroad, eliminating the need for physical SIM cards. By providing flexible data plans, Jetpac enables users to stay connected seamlessly during their journeys, catering to both leisure and business travelers. Targeting individuals and families planning to travel internationally, Jetpac's services are designed for those who prioritize reliable connectivity without the hassle of traditional roaming fees. With a straightforward online platform, customers can easily purchase and activate eSIMs from various global carriers, enhancing their travel experience while ensuring they remain connected. For more information, visit www.jetpacglobal.com.
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